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Qualification details

FNS41915 - Certificate IV in Personal Injury Management (Release 2)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes FNS40310 - Certificate IV in Personal Injury Management (Claims Management)Updated to meet Standards for Training packages. Three qualifications merged to replace: FNS40310 Certificate IV in Personal Injury Management (Claims Management) FNS40410 Certificate IV in Personal Injury Management (Return to Work) FNS40510 Certificate IV in Personal Injury Management (Underwriting) 24/Mar/2015
Supersedes FNS40410 - Certificate IV in Personal Injury Management (ReturntoWork)Updated to meet Standards for Training packages. Three qualifications merged to replace: FNS40310 Certificate IV in Personal Injury Management (Claims Management) FNS40410 Certificate IV in Personal Injury Management (Return to Work) FNS40510 Certificate IV in Personal Injury Management (Underwriting) 24/Mar/2015
Supersedes FNS40510 - Certificate IV in Personal Injury Management (Underwriting)Updated to meet Standards for Training packages. Three qualifications merged to replace: FNS40310 Certificate IV in Personal Injury Management (Claims Management) FNS40410 Certificate IV in Personal Injury Management (Return to Work) FNS40510 Certificate IV in Personal Injury Management (Underwriting) 24/Mar/2015
Is superseded by FNS42115 - Certificate IV in Personal Injury ManagementNew sector added. Change to core requirements. 13/Jan/2016

Release Status:
Current
Releases:
ReleaseRelease date
2 (this release) 22/Apr/2015
(View details for release 1) 25/Mar/2015


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
FNSPIM304 - Assess and determine ongoing entitlementsAssess and determine ongoing entitlementsElective
FNSCRD403 - Manage and recover bad and doubtful debtsManage and recover bad and doubtful debtsElective
FNSPIM407 - Register policyRegister policyElective
FNSPIM409 - Maintain customer relationshipMaintain customer relationshipCore
BSBWOR404 - Develop work prioritiesDevelop work prioritiesElective
FNSPIM414 - Manage personal injury claimsManage personal injury claimsElective
PSPGOV509A - Conduct evaluationsConduct evaluationsElective
FNSISV401 - Evaluate risk for new businessEvaluate risk for new businessElective
PSPIM405A - Develop return to work plansDevelop return to work plansElective
CHCCOM403A - Use targeted communication skills to build relationshipsUse targeted communication skills to build relationshipsElective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 611211 Insurance Agent 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Financial Services,Personal Injury Management,Workers Compensation,Superannuation,Occupational Health & Safety 
Taxonomy - Occupation N/A Injury Claims Team Leader,Personal Injury Underwriting Agent,Return to Work Officer 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 611211 Insurance Agent 30/Jul/2015 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 30/Jul/2015 
Qualification/Course Level of Education Identifier 511 Certificate IV 25/Mar/2015 
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Modification History

Release 

Comments 

Release 2

This version released with FNS Financial Services Training Package version 1.1

Release 2 created to correct typographical error

Release 1

This qualification first released with FNS Financial Services Training Package Version 1.0.

Qualification Description

This qualification reflects job roles requiring well-developed skills and a broad knowledge base in a wide variety of contexts within the personal injury management sector. It may involve supervision or leadership and guidance with some limited responsibility for others. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities. The qualification allows for specilaisation in: claims management, return to work or underwriting.

Licensing/Regulatory Information

No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit. Refer to the FNS Implementation Guide Companion Volume for guidance on requirements.

Entry Requirements

Nil.

Packaging Rules

Total number of units = 13 

4 core units  plus

9 elective  units

The elective units consist of:

  • all 4 units in one of the following streams:
  • Group A Claims Management
  • Group B Return to Work
  • Group C Underwriting

Of the remaining 5 units:

  • up to 5 may be from Group A, B, C or D
  • up to 2 may be from a Certificate III, Certificate IV or Diploma in any currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Note: Units selected from other training packages or accredited courses must not duplicate units selected from or available within the Financial Services or Business Services Training Packages.

Core Units  

FNSCUS401 Participate in negotiations

FNSCUS402 Resolve disputes

FNSPIM303 Work within the personal injury management sector

FNSPIM409 Maintain customer relationship

Elective Units 

Group A - Claims management 

FNSISV405 Analyse insurance claims

FNSPIM403 Educate clients on personal injury management issues

FNSPIM414 Manage personal injury claims

FNSPIM415 Manage personal injury case loads

Group B - Return to Work 

FNSPIM401 Plan and implement rehabilitation and return to work and health strategies

FNSPIM405 Facilitate a return to work

FNSPIM502 Facilitate workplace assessment with stakeholders for personal injury cases

PSPIM405A Develop return to work plans

Group C - Underwriting 

FNSCRD403 Manage and recover bad and doubtful debts

FNSPIM406 Develop and maintain knowledge of personal injury management insurance

FNSPIM407 Register policy

FNSPIM408 Renew and maintain policy

Group D - General  

BSBCUS301 Deliver and monitor a service to customers

BSBFLM303 Contribute to effective workplace relationships

BSBHRM604 Manage employee relations

BSBLDR402 Lead effective workplace relationships

BSBMGT401 Show leadership in the workplace

BSBPMG522 Undertake project work

BSBRES401 Analyse and present research information

BSBWOR404 Develop work priorities

CHCCOM403A Use targeted communication skills to build relationships

CHCDIS509E Maximise participation in work by people with disabilities

CULEVP401A Present information on activities, events and public programs

FNSINC401 Apply principles of professional practice to work in the financial services industry

FNSISV401 Evaluate risk for new business

FNSISV402 Underwrite new business

FNSISV404 Underwrite renewal business

FNSPIM304 Assess and determine ongoing entitlements

FNSPIM404 Assist clients with job placement

FNSPIM410 Collect, assess and use information

FNSPIM413 Assist with preparations for conciliation and review hearings

FNSPIM501 Develop a return to work or injury management strategy

HLTHIR403C Work effectively with culturally diverse clients and co-workers

PSPGOV509A Conduct evaluations

PSPIM402A Undertake initial rehabilitation assessments

PSPIM404A Conduct situational workplace assessments

PSPIM406A Implement and monitor return to work plans

PSPIM504A Contribute to a quality injury management system

Qualification Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

FNS41915 Certificate IV in Personal Injury Management

FNS40310 Certificate IV in Personal Injury Management (Claims Management)

FNS40410 Certificate IV in Personal Injury Management (Return to Work)

FNS40510 Certificate IV in Personal Injury Management (Underwriting)

Updated to meet Standards for Training packages.

Three qualifications merged to replace:

FNS40310 Certificate IV in Personal Injury Management (Claims Management)

FNS40410 Certificate IV in Personal Injury Management (Return to Work)

FNS40510 Certificate IV in Personal Injury Management (Underwriting)

No equivalent qualification

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe