Modification History
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Release |
Comments |
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Release 1 |
This version first released with FNS Financial Services Training Package Version 4.0. |
Qualification Description
This qualification is designed to provide a flexible general purpose pathway in the financial services industry. It is intended for individuals with job roles that involve working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities.
Licensing/Regulatory Information
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
Entry Requirements
Nil
Packaging Rules
Total number of units = 13
1 core units plus
12 elective units of which:
- 8 units must be selected from the electives listed below and 6 of these units must have the FNS code
- 4 units may be selected from the remaining listed electives or from a Certificate III, Certificate IV or Diploma qualification in any currently endorsed training package or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment and contribute to a valid vocational outcome.
Core Units
FNSINC411 Conduct work according to professional practices in the financial services industry
Elective Units
General financial service units
FNSACC405 Maintain inventory records
FNSACC412 Prepare operational budgets
FNSACC413 Make decisions in a legal context
FNSBNK401 Coordinate a small business customer portfolio
FNSBNK402 Align banking products with the needs of small business customers
FNSBNK403 Provide services in a Business Transaction Centre
FNSBNK414 Promote mobile banking services
FNSBNK415 Provide mobile banking sales and service
FNSBNK416 Manage mobile lending services
FNSCUS401 Participate in negotiations
FNSCUS402 Resolve disputes
FNSFLT401 Be MoneySmart through a career in small business
FNSFMK411 Perform reconciliations
FNSFMK402 Develop and maintain knowledge of financial markets products
FNSFMK403 Interpret financial markets information
FNSFMK515 Comply with financial services regulation and industry codes of practice
FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector
FNSINC501 Conduct product research to support recommendations
FNSINC503 Identify situations requiring complex ethical decision making
FNSINC504 Apply ethical frameworks and principles to make and act upon decisions
FNSORG411 Conduct individual work within a compliance framework
FNSPIM410 Collect, assess and use information
FNSRSK411 Apply risk management strategies to own work
FNSSAM401 Sell financial products and services
FNSSAM402 Implement a sales plan
FNSSAM403 Prospect for new clients
FNSSUP409 Provide specialist retirement income stream information to clients
FNSSUP410 Establish and administer retirement income streams
FNSSUP411 Terminate retirement income streams
FNSSUP412 Determine impact of social security entitlements on retirement income
FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients
FNSSUP414 Develop and apply knowledge of aged care
FNSTPB402 Establish and maintain payroll systems
Mortgage lending
FNSCRD401 Assess credit applications
FNSCRD402 Establish and maintain appropriate security
FNSCRD403 Manage and recover bad and doubtful debts
FNSCRD404 Utilise the legal process to recover outstanding debt
FNSCRD405 Manage overdue customer accounts
FNSCRD503 Promote understanding of the role and effective use of consumer credit
Generic units
BSBADM405 Organise meetings
BSBCMM401 Make a presentation
BSBCOM401 Organise and monitor the operation of compliance management system
BSBCOM402 Implement processes for the management of a breach in compliance requirements
BSBCOM405 Promote compliance with legislation
BSBCUE405 Survey stakeholders to gather and record information
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS403 Implement customer service standards
BSBGOV403 Analyse financial reports and budgets
BSBINM401 Implement workplace information system
BSBITU402 Develop and use complex spreadsheets
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBLEG413 Identify and apply the legal framework
BSBLEG415 Apply the principles of contract law
BSBMGT401 Show leadership in the workplace
BSBMGT403 Implement continuous improvement
BSBPMG411 Apply project quality management techniques
BSBPMG412 Apply project cost management techniques
BSBPMG415 Apply project risk management techniques
BSBREL402 Build client relationships and business networks
BSBRES411 Analyse and present research information
BSBRKG404 Monitor and maintain records in an online environment
BSBRSK401 Identify risk and apply risk management processes
BSBSMB407 Manage a small team
BSBWHS414 Contribute to WHS risk management
BSBWOR404 Develop work priorities
TAEDEL402 Plan, organise and facilitate learning in the workplace
TAEDEL404 Mentor in the workplace
Qualification Mapping Information
No equivalent qualification. Supersedes and is not equivalent to FNS41815 Certificate IV in Financial Services.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe
