Modification History
|
Release |
Comments |
|
Release 5 |
This version released with FNS Financial Services Training Package version 3.0. Release 5 created to update elective units list |
|
Release 4 |
This version released with FNS Financial Services Training Package version 2.1 Release 4 created to update elective units list |
|
Release 3 |
This version released with FNS Financial Services Training Package version 2.0 Release 3 created to add new elective units |
|
Release 2 |
This version released with FNS Financial Services Training Package version 1.1. Release 2 created to correct typographical error |
|
Release 1 |
This Qualification first released with FNS Financial Services Training Package version 1.0 |
Qualification Description
This qualification is designed to provide a flexible general purpose pathway in the financial services industry. It is intended to meet the training needs of employees with roles that involve working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification to meet their training needs. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities.
Licensing/Regulatory Information
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Entry Requirements
Nil.
Packaging Rules
Total number of units = 13
1 core unit plus
12 elective units
The elective units consist of:
- 8 from the electives below or from a Certificate IV in the FNS Training Package (a minimum of 6 units must have an FNS code).
Of the remaining 4 units:
- up to 4 may be from the electives
- up to 4 may be from a Certificate IV or Diploma qualification in any currently endorsed training package or accredited course
- up to 2 may be from a Certificate III qualification in any currently endorsed training package or accredited course.
The elective units chosen must be relevant to the work outcome and meet local industry needs.
Note: Where the packaging of this qualification meets the rules of a specialist qualification at this level, the specialist qualification and not the generic qualification must be awarded. This includes where applicable any entry requirements.
Core Units
FNSINC401 Apply principles of professional practice to work in the financial services industry
Elective Units
Group A
Entry level skill units
BSBWHS201 Contribute to health and safety of self and others
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology
Group B
ASIC units
FNSASIC301 Establish client relationship and analyse needs
FNSASIC302 Develop, present and negotiate client solutions
Group C
General financial service units
FNSACC405 Maintain inventory records
FNSACC412 Prepare operational budgets
FNSACC413 Make decisions in a legal context
FNSBNK401 Coordinate a small business customer portfolio
FNSBNK402 Align banking products with the needs of small business customers
FNSBNK403 Provide services in a Business Transaction Centre
FNSBNK404 Promote mobile banking services
FNSBNK405 Provide mobile banking sales and service
FNSBNK406 Manage customer visits
FNSCUS401 Participate in negotiations
FNSCUS402 Resolve disputes
FNSFLT401 Be MoneySmart through a career in small business
FNSFMK401 Reconcile financial transactions
FNSFMK402 Develop and maintain knowledge of financial markets products
FNSFMK403 Interpret financial markets information
FNSFMK505 Comply with financial services legislation and industry codes of practice
FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector
FNSINC501 Conduct product research to support recommendations
FNSORG401 Conduct individual work within a compliance framework
FNSPIM410 Collect, assess and use information
FNSRSK401 Implement risk management strategies
FNSSAM401 Sell financial products and services
FNSSAM402 Implement a sales plan
FNSSAM403 Prospect for new clients
FNSSUP409 Provide specialist retirement income stream information to clients
FNSSUP410 Establish and administer retirement income streams
FNSSUP411 Terminate retirement income streams
FNSSUP412 Determine impact of social security entitlements on retirement income
FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients
FNSSUP414 Develop and apply knowledge of aged care
FNSTPB402 Establish and maintain payroll systems
Group D
Mortgage lending
FNSCRD401 Assess credit applications
FNSCRD402 Establish and maintain appropriate security
FNSCRD403 Manage and recover bad and doubtful debts
FNSCRD404 Utilise the legal process to recover outstanding debt
FNSCRD405 Manage overdue customer accounts
FNSCRD503 Promote understanding of the role and effective use of consumer credit
Group E
Generic units
BSBADM405 Organise meetings
BSBCMM401 Make a presentation
BSBCOM401 Organise and monitor the operation of compliance management system
BSBCOM402 Implement processes for the management of a breach in compliance requirements
BSBCOM405 Promote compliance with legislation
BSBCUE405 Survey stakeholders to gather and record information
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBCUS403 Implement customer service standards
BSBINM401 Implement workplace information system
BSBITS401 Maintain business technology
BSBITU402 Develop and use complex spreadsheets
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBLEG413 Identify and apply the legal framework
BSBLEG415 Apply the principles of contract law
BSBMGT401 Show leadership in the workplace
BSBMGT403 Implement continuous improvement
BSBMGT405 Provide personal leadership
BSBPMG411 Apply project quality management techniques
BSBPMG412 Apply project cost management techniques
BSBPMG415 Apply project risk management techniques
BSBREL402 Build client relationships and business networks
BSBRES401 Analyse and present research information
BSBRKG404 Monitor and maintain records in an online environment
BSBRSK401 Identify risk and apply risk management processes
BSBSMB407 Manage a small team
BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control
BSBWOR404 Develop work priorities
TAEDEL402 Plan, organise and facilitate learning in the workplace
TAEDEL404 Mentor in the workplace
Qualification Mapping Information
|
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
|
FNS41815 Certificate IV in Financial Services (Release 5) |
FNS41815 Certificate IV in Financial Services (Release 4) |
Elective units list updated |
Equivalent qualification |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe
