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Qualification details

FNS41815 - Certificate IV in Financial Services (Release 5)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to FNS41811 - Certificate IV in Financial ServicesUpdated to meet Standards for Training Packages. 24/Mar/2015

Release Status:
Current
Releases:
ReleaseRelease date
5 (this release) 13/Feb/2018
(View details for release 4) 12/Sep/2016
(View details for release 3) 14/Jan/2016
(View details for release 2) 22/Apr/2015
(View details for release 1) 25/Mar/2015


Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
BSBADM405 - Organise meetingsOrganise meetings Elective
BSBCMM401 - Make a presentationMake a presentation Elective
BSBCOM401 - Organise and monitor the operation of compliance management systemOrganise and monitor the operation of compliance management system Elective
BSBCOM402 - Implement processes for the management of a breach in compliance requirementsImplement processes for the management of a breach in compliance requirements Elective
BSBCOM405 - Promote compliance with legislationPromote compliance with legislation Elective
BSBCUE405 - Survey stakeholders to gather and record informationSurvey stakeholders to gather and record information Elective
BSBCUS401 - Coordinate implementation of customer service strategiesCoordinate implementation of customer service strategies Elective
BSBCUS402 - Address customer needsAddress customer needs Elective
BSBCUS403 - Implement customer service standardsImplement customer service standards Elective
BSBINM401 - Implement workplace information systemImplement workplace information system Elective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 552000 Financial And Insurance Clerks 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Insurance,Customer Service,Financial Services,Accounting and Bookkeeping 
Taxonomy - Occupation N/A Senior Accounts Officer,Bank Senior Officer,Customer Service Officer (Financial Services),Finance Sector Supervisor 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 552000 Financial And Insurance Clerks 30/Jul/2015 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 30/Jul/2015 
Qualification/Course Level of Education Identifier 511 Certificate IV 25/Mar/2015 
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Modification History

Release 

Comments 

Release 5

This version released with FNS Financial Services Training Package version 3.0.

Release 5 created to update elective units list

Release 4

This version released with FNS Financial Services Training Package version 2.1

Release 4 created to update elective units list

Release 3

This version released with FNS Financial Services Training Package version 2.0

Release 3 created to add new elective units

Release 2

This version released with FNS Financial Services Training Package version 1.1.

Release 2 created to correct typographical error

Release 1

This Qualification first released with FNS Financial Services Training Package version 1.0

Qualification Description

This qualification is designed to provide a flexible general purpose pathway in the financial services industry. It is intended to meet the training needs of employees with roles that involve working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification to meet their training needs. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities.

Licensing/Regulatory Information

Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

Entry Requirements

Nil.

Packaging Rules

Total number of units = 13 

1 core unit  plus

12 elective  units

The elective units consist of:

  • 8 from the electives below or from a Certificate IV in the FNS Training Package (a minimum of 6 units must have an FNS code).

Of the remaining 4 units:

  • up to 4 may be from the electives
  • up to 4 may be from a Certificate IV or Diploma qualification in any currently endorsed training package or accredited course
  • up to 2 may be from a Certificate III qualification in any currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Note: Where the packaging of this qualification meets the rules of a specialist qualification at this level, the specialist qualification and not the generic qualification must be awarded. This includes where applicable any entry requirements.

Core Units 

FNSINC401 Apply principles of professional practice to work in the financial services industry

Elective Units  

Group A  

Entry level skill units 

BSBWHS201 Contribute to health and safety of self and others

BSBWOR203 Work effectively with others

BSBWOR204 Use business technology

Group B  

ASIC units 

FNSASIC301 Establish client relationship and analyse needs

FNSASIC302 Develop, present and negotiate client solutions

Group C  

General financial service units 

FNSACC405 Maintain inventory records

FNSACC412 Prepare operational budgets

FNSACC413 Make decisions in a legal context

FNSBNK401 Coordinate a small business customer portfolio

FNSBNK402 Align banking products with the needs of small business customers

FNSBNK403 Provide services in a Business Transaction Centre

FNSBNK404 Promote mobile banking services

FNSBNK405 Provide mobile banking sales and service

FNSBNK406 Manage customer visits

FNSCUS401 Participate in negotiations

FNSCUS402 Resolve disputes

FNSFLT401 Be MoneySmart through a career in small business

FNSFMK401 Reconcile financial transactions

FNSFMK402 Develop and maintain knowledge of financial markets products

FNSFMK403 Interpret financial markets information

FNSFMK505 Comply with financial services legislation and industry codes of practice

FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector

FNSINC501 Conduct product research to support recommendations

FNSORG401 Conduct individual work within a compliance framework

FNSPIM410 Collect, assess and use information

FNSRSK401 Implement risk management strategies

FNSSAM401 Sell financial products and services

FNSSAM402 Implement a sales plan

FNSSAM403 Prospect for new clients

FNSSUP409 Provide specialist retirement income stream information to clients

FNSSUP410 Establish and administer retirement income streams

FNSSUP411 Terminate retirement income streams

FNSSUP412 Determine impact of social security entitlements on retirement income

FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients

FNSSUP414 Develop and apply knowledge of aged care

FNSTPB402 Establish and maintain payroll systems

Group D  

Mortgage lending 

FNSCRD401 Assess credit applications

FNSCRD402 Establish and maintain appropriate security

FNSCRD403 Manage and recover bad and doubtful debts

FNSCRD404 Utilise the legal process to recover outstanding debt

FNSCRD405 Manage overdue customer accounts

FNSCRD503 Promote understanding of the role and effective use of consumer credit

Group E  

Generic units 

BSBADM405 Organise meetings

BSBCMM401 Make a presentation

BSBCOM401 Organise and monitor the operation of compliance management system

BSBCOM402 Implement processes for the management of a breach in compliance requirements

BSBCOM405 Promote compliance with legislation

BSBCUE405 Survey stakeholders to gather and record information

BSBCUS401 Coordinate implementation of customer service strategies

BSBCUS402 Address customer needs

BSBCUS403 Implement customer service standards

BSBINM401 Implement workplace information system

BSBITS401 Maintain business technology

BSBITU402 Develop and use complex spreadsheets

BSBLDR402 Lead effective workplace relationships

BSBLDR403 Lead team effectiveness

BSBLEG413 Identify and apply the legal framework

BSBLEG415 Apply the principles of contract law

BSBMGT401 Show leadership in the workplace

BSBMGT403 Implement continuous improvement

BSBMGT405 Provide personal leadership

BSBPMG411 Apply project quality management techniques

BSBPMG412 Apply project cost management techniques

BSBPMG415 Apply project risk management techniques

BSBREL402 Build client relationships and business networks

BSBRES401 Analyse and present research information

BSBRKG404 Monitor and maintain records in an online environment

BSBRSK401 Identify risk and apply risk management processes

BSBSMB407 Manage a small team

BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control

BSBWOR404 Develop work priorities

TAEDEL402 Plan, organise and facilitate learning in the workplace

TAEDEL404 Mentor in the workplace

Qualification Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

FNS41815 Certificate IV in Financial Services (Release 5)

FNS41815 Certificate IV in Financial Services (Release 4)

Elective units list updated

Equivalent qualification

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe