Modification History
Release |
Comments |
Release 2 |
This version released with FNS Financial Services Training Package version 1.1 Release 2 created to correct typographical error |
Release 1 |
This qualification first released with FNS Financial Services Training Package version 1.0 |
Qualification Description
This qualification is for insurance brokers who provide advice and services to clients. They may also have a role in providing specialist advice, and supervision or training to others in the brokerage. Individuals in these roles apply specialist knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities and to analyse and evaluate information from a variety of relevant sources
Licensing/Regulatory Information
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Entry Requirements
Nil.
Packaging Rules
Total number of units = 12
4 core units plus
8 elective units
The elective units consist of:
- 6 from the electives below.
Of the remaining 2 units:
- 2 may be from the electives
- 2 may be from a Certificate IV or Diploma in any endorsed training package or accredited course.
The elective units chosen must be relevant to the work outcome and meet local industry needs.
Core Units
FNSIBK401 Research, analyse and report information in insurance broking
FNSIBK405 Meet industry and legislative guidelines and organisational procedures relating to insurance broking
FNSIBK406 Deliver professional insurance broking services
FNSINC301 Work effectively in the financial services industry
Elective Units
ASIC Tier 2 personal advice
FNSASIC304 Provide Tier 2 general advice in general insurance*
FNSASIC305 Provide Tier 2 personal advice in general insurance*
Communication
FNSCUS401 Participate in negotiations
FNSCUS402 Resolve disputes
BSBCMM401 Make a presentation
Customer Service
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS403 Implement customer service standards
FNSCUS403 Deliver a professional service to customers
Workers' Compensation Insurance
FNSPIM303 Work within the personal injury management sector
FNSPIM304 Assess and determine ongoing entitlements
FNSPIM406 Develop and maintain knowledge of personal injury management insurance
FNSPIM403 Educate clients on personal injury management issues
FNSPIM409 Maintain customer relationship
Risk management
BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control
FNSISV403 Survey potential risk exposure
FNSRSK502 Assess risks
Team and/or organisation
BSBMGT401 Show leadership in the workplace
BSBMGT402 Implement operational plan
BSBSMB407 Manage a small team
BSBWOR404 Develop work priorities
*Those who wish to meet ASIC Tier 2 personal advice in general insurance should include both elective units:
FNSASIC304 Provide Tier 2 general advice in general insurance; and
FNSASIC305 Provide Tier 2 personal advice in general insurance.
Qualification Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
FNS41715 Certificate IV in Insurance Broking |
FNS41710 Certificate IV in Insurance Broking |
Updated to meet Standards for Training Packages. Significant changes to packaging rules. |
No equivalent qualification |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe