Modification History
|
Release |
Comments |
|
Release 3 |
This version released with FNS Financial Services Training Package version 2.0 Release 3 created to correct elective unit list |
|
Release 2 |
This version released with FNS Financial Services Training Package version 1.1 Release 2 created to correct typographical error |
|
Release 1 |
This Qualification first released with FNS Financial Services Training Package version 1.0 |
Qualification Description
This qualification is designed to reflect the job role of entry level employees within the personal injury management sector, who apply a broad range of competencies using limited discretion and judgement within the claims management function. Individuals at this level apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known situations under general supervision.
Licensing/Regulatory Information
No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit. Refer to the FNS Implementation Guide Companion Volume for guidance on requirements.
Entry Requirements
Nil.
Packaging Rules
Total number of units = 13
7 core units plus
6 elective units
The elective units consist of:
2 from the electives below.
Of the remaining 4 units:
up to 4 may be from the electives
up to 4 may be from Certificate III in a currently endorsed training package or accredited course
up to 2 may be from Certificate IV in a currently endorsed training package or accredited course.
The elective units chosen must be relevant to the work outcome and meet local industry needs.
Core Units
BSBCUS301 Deliver and monitor a service to customers
BSBWOR404 Develop work priorities
FNSPIM301 Process benefit payments
FNSPIM302 Determine claim liability
FNSPIM303 Work within the personal injury management sector
FNSPIM304 Assess and determine ongoing entitlements
FNSPIM410 Collect, assess and use information
Elective Units
BSBCUS403 Implement customer service standards
BSBCMM301 Process customer complaints
BSBWHS201 Contribute to health and safety of self and others
BSBWOR203 Work effectively with others
CHCCCS028 Provide client-centred support to people in crisis
FNSCUS401 Participate in negotiations
FNSPIM414 Manage personal injury claims
FNSPIM415 Manage personal injury case loads
Qualification Mapping Information
|
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
|
FNS30215 Certificate III in Personal Injury Management (Release 4) |
FNS30215 Certificate III in Personal Injury Management (Release 3) |
Reinstated packaging rules to qualification. Packaging rules imported from Release 2 of qualification |
Equivalent qualification |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe
