^
 
 

Unit of competency details

FBPPPL1001 - Communicate workplace information (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to FBPOPR1003 - Communicate workplace informationUnit sector code updated. Application of unit clarified. Minor changes to Performance Criteria. Foundation Skills refined. Performance Evidence clarified. Minor changes to Assessment Conditions 08/Sep/2021

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 09/Sep/2021

Companion volumes:
Unit of competency Assessment requirements

Delivery:
Find RTOs approved to deliver this unit of competency.

Training packages that include this unit

Qualifications that include this unit

Skill sets that include this unit

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 120505 Work Practices Programmes 

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 120505 Work Practices Programmes 09/Sep/2021 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Content

Compare:
Compare content of this unit of competency with other releases or training components
Download:

Unit of competency

Modification History

Release

Comments

Release 1

This version released with FBP Food, Beverage and Pharmaceutical Training Package Version 6.0.

Application

This unit of competency describes the skills and knowledge required to gather, convey and receive workplace information and to interact with others at work.

This unit applies to individuals who work under direct supervision who use basic communication skills to interact with others and follow workplace directions.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Pre-requisite Unit

Nil

Unit Sector

People, Planning and Logistics (PPL)

Elements and Performance Criteria

Elements

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Exchange verbal information

1.1 Identify information requirements according to workplace procedures

1.2 Ask questions to seek or clarify information

1.3 Apply effective listening skills to receive information

1.4 Use interactive skills to communicate effectively with others

1.5 Provide information in a timely and appropriate manner

2. Locate and use workplace information

2.1 Locate sources of workplace information to inform work tasks

2.2 Read and use information to carry out work responsibilities

2.3 Ask questions to clarify written or diagrammatic instructions

3. Complete workplace documentation

3.1 Identify forms or digital records that require completion for work operations

3.2 Complete written forms or records in line with workplace requirements

3.3 Submit or save records according to workplace procedures

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential for performance in this unit of competency but are not explicit in the performance criteria.

Skill

Description

Reading
  • Interpret simple work instructions

Writing
  • Complete basic work records (digital or paper-based)

Oral communication
  • Follow instructions to complete a limited set of well-defined tasks
  • Follow basic communication protocols and conventions

Numeracy
  • Recognise basic symbols, signage and graphics to guide work tasks

Unit Mapping Information

Code and title current version

Code and title previous version

Comments

Equivalence status

FBPPPL1001 Communicate workplace information

FBPOPR1003 Communicate workplace information

Unit sector code updated

Application of unit clarified

Minor changes to Performance Criteria

Foundation Skills refined

Performance Evidence clarified

Minor changes to Assessment Conditions

Equivalent

Links

Companion Volumes, including Implementation Guides, are available at VETNet: - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=78b15323-cd38-483e-aad7-1159b570a5c4

 

Assessment requirements

Modification History

Release

Comments

Release 1

This version released with FBP Food, Beverage and Pharmaceutical Training Package Version 6.0.

Performance Evidence

An individual demonstrating competency must satisfy all of the elements and performance criteria in this unit.

There must be evidence that the individual has communicated workplace information effectively, covering each of the following situations at least once:

  • seeking information from people in the workplace to support work roles and responsibilities
  • clarifying work requirements by using appropriate questions
  • providing information to others
  • locating and reading simple workplace instructions
  • correctly completing a workplace form or record.

Knowledge Evidence

An individual must be able to demonstrate the knowledge required to perform the tasks outlined in the elements and performance criteria of this unit. This includes knowledge of:

  • communication channels and forums, including consultative arrangements established in the workplace
  • common workplace and technical terms relating to work role
  • sources of information and advice relating to own job
  • methods used to access workplace information and procedures
  • interactive techniques, including active listening, questioning, seeking and responding to feedback, and interacting effectively with others
  • recognition of different methods and styles of communication
  • how workplace forms and/or records are to be completed and to what standard.

Assessment Conditions

Assessment of the skills in this unit of competency must take place under the following conditions:

  • physical conditions:
  • a workplace or an environment that accurately represents workplace conditions
  • resources, equipment and materials:
  • workplace information and procedures
  • workplace forms or records (digital or paper-based)
  • relationships:
  • co-worker or supervisor.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Links

Companion Volumes, including Implementation Guides, are available at VETNet: - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=78b15323-cd38-483e-aad7-1159b570a5c4

Back to top