Qualification details

Employability Skill 

Employability Skills Statement 

Defence qualifications have core units (which must be achieved) and elective units (where there is a choice of units which must be achieved) so different Employability Skills Summaries are possible within the one qualification, depending on the package of core units and chosen elective units.

Communication 

• counsel organisation members and their families
• determine specific needs of organisation members
• document pastoral care and counselling proceedings
• ensure relevant records maintenance requirements
• follow instructions and report information
• maintain records
• monitor and document mental, emotional and spiritual well being of the organisation community
• provide information on availability of chaplaincy and other pastoral services
• provide spiritual advice and support
• report pastoral issues and trends
• use verbal and non-verbal communication techniques including body language, language style, active listening, questioning

Teamwork 

• establish and maintain communication with other members of the chaplaincy team
• establish and maintain cooperative, working relationships with command and senior chaplains
• establish collaborative relationships with local clergy
• establish relationship with community members
• facilitate small group discussion
• provide pastoral support to organisational members in their work, home and leisure environments
• provide supportive networks
• support family members in their home
• undertake and maintain liaison with support agencies

Problem solving 

• apply quality and continuous improvement processes and standards
• establish, maintain and develop relationships, exploring issues and or problem solving
• provide frameworks for responding to crises
• research background information to determine the most appropriate manner of presentation

Initiative and enterprise 

• be pro-active or reactive for personnel positively seeking spiritual and religious growth opportunities, personnel seeking succour in time of stress, and for personnel identified as needing support but who have not actively sought it
• use planning tools and methodologies such as intuition, experience and knowledge, anecdotal evidence, consultations and liaison

Planning and organising 

• develop, confirm and document plans with relevant personnel
• establish religious service, activity or celebration to be conducted
• facilitate training, endorsement and encouragement of religious leaders
• identify planning requirements for chaplaincy services from organisation processes
• identify planning tools and methodologies and apply throughout the planning process
• identify, select and obtain all relevant planning factors and other data required, in accordance with organisation procedures
• test plans for accuracy and relevance and agreed with appropriate personnel in accordance with organisation procedures

Self-management 

• apply professional codes of practice
• attend conferences
• liaise with peers and organisation members
• listen actively, summarising and clarifying ideas
• maintain reading and prayer life
• maintain personal well-being
• maintain spiritual direction practice
• present abstract and symbolic ideas to groups and individuals
• provide positive and empathetic feedback
• read and interpret spoken and written texts which include abstract ideas and symbolism
• retain professionalism under duress
• seek formal and informal feedback from clients
• select language style suitable to audience and context for the purpose of establishing, maintaining and developing relationships, exploring issues and or problem solving
• take part in and facilitating interpersonal exchanges with groups and individuals

Learning 

• learn about codes of behaviour
• learn about organisation guidelines and standards for privacy, confidentiality, defamation, duty of care
• learn about principles of chaplaincy care
• learn about relevant organisational processes and protocols
• learn about relevant records maintenance requirements
• learn about world religions together with associated religious beliefs and practices; denominational doctrines, worship and practices
• maintain personal spirituality through annual retreats

Technology 

• use appropriate electronic media
• use information technology such as the internet for research
• use planning tools and methodologies such as software programs

Code 

Core Units 

DEFCH001B

Provide pastoral care

DEFCH002C

Provide ethical and pastoral advice

DEFCH003B

Deliver chaplaincy services

DEFCH004B

Conduct and facilitate religious observances and activities

DEFCH005B

Perform as an effective member of the Chaplains' branch

DEFEQ001C

Work with equity and diversity

BSBCMN411A

Monitor a safe workplace

Code 

Elective Units 

BSBADM502A

Manage meetings

BSBFLM501A

Manage personal work priorities and professional development

BSBFLM502A

Provide leadership in the workplace

BSBFLM503A

Establish effective workplace relationships

BSBSUS301A

Implement and monitor environmentally sustainable work practices

FNBACC01B

Provide financial and business performance information

FNBACC16B

Evaluate financial risk

DEFEQ003B

Manage equity and diversity

DEFRI001B

Treat risk within Defence at an operational level

DEFRI002B

Conduct risk assessment in a Defence environment

PUAPRO001B

Promote a learning environment in the workplace

PUATEA003B

Lead, manage and develop teams

TAADEL301C

Provide training through instruction and demonstration of work skills

TAAASS401C

Plan and organise assessment

TAAASS402C

Assess competence

TAAASS404B

Participate in assessment validation