Qualification details

Release 

TP version 

Comments 

2

DEF12 V2

New qualification. Equivalent to DEF41512 Certificate IV in Defence Paralegal Services. Structure and packaging rules changed.

1

DEF12 V1

First release.

Employability Skill 

Employability Skills Statement 

Communication 

• compile reports on equity and diversity issues
• comply with organisational policies and practices including legislative requirements and standard procedures
• develop techniques for giving and receiving feedback in a constructive manner
• identify and communicate equity and diversity strategies to team members
• provide feedback on equity and diversity strategies to managers
• use verbal and non-verbal communication techniques including body language, language style and active listening

Teamwork 

• apply techniques to support others
• foster and promote equity and diversity practices
• provide assistance to maximise individual contribution to the attainment of the team objectives
• supervise and monitor equity and diversity processes within the workplace
• understand team dynamics, aims and objectives
• understand the composition, roles and responsibilities of team members

Problem solving 

• analyse and solve problems
• deal with minor incidents
• resolve grievances and complaints without bias
• take action to correct inappropriate behaviour

Initiative and enterprise 

• translate research and analysis into clear advice to stakeholders

Planning and organising 

• apply processes to resolve grievance and complaints
• determine and manage the constraints and risks relevant to the task
• identify sources of information on equity and diversity in accordance with legislative requirements, and organisational policies and practices
• understand and apply throughout the operation, occupational health and safety requirements and recognised safety precautions, including those contained in Australian Defence Force procedures

Self-management 

• act independently
• ensure that the individual decision making process is conducted in accordance with standard procedures

Learning 

• develop an understanding of equity and diversity strategies and techniques

Technology 

• use appropriate information technology and software

11 units of competency are required for this qualification including:

• 5 core units
• 6 elective units

Choose a minimum of 3 elective units from the Group A or B lists below, of which 1 unit must be from Group A.

Choose the remaining 3 elective units from the Group A or B elective lists below, or  elsewhere within this training package, or  another endorsed training package, or  accredited course.

Where a pre-requisite unit is attached to an elective unit it is identified by this symbol ∟.

The pre-requisite units attached to any of the elective units must be undertaken and are additional to the number of elective units required for the qualification.

The elective units should be selected from the units that most closely align to an individual’s occupational outcomes.

Elective units selected must not duplicate content already covered by other units in this qualification.

Code 

Core Units 

BSBCMM402A

Implement effective communication strategies

BSBLEG304A

Apply the principles of confidentiality and security within the legal environment

BSBLEG305A

Use legal terminology in order to carry out tasks

PSPGOV201B

Work in a public sector environment

PSPPROC303A

Carry out basic procurement

Code 

Group A Elective Units (Specialisation) 

DEFPL023

Provide support in service discipline matters

DEFPL017

Provide support in administrative law matters

DEFPL024

Provide support in criminal law matters

DEFPL019

Provide support in legal assistance matters

Code 

Group B Elective Units (General) 

DEFPL021

Obtain information from a client

BSBADM406B

Organise business travel

BSBADM502B

Manage meetings

BSBINM302A

Utilise a knowledge management system

BSBLEG308A

Assist in prioritising and planning activities in a legal practice

BSBLEG412A

Interpret and apply legislation

BSBLEG418A

Produce complex legal documents

BSBSUS201A

Participate in environmentally sustainable work practices

BSBCMN311B

Maintain workplace safety

PSPGOV303B

Build and maintain internal networks

PSPGOV402B

Deliver and monitor service to clients

PSPGOV406B

Gather and analyse information

PSPGOV418A

Develop internal and external networks

PSPLEGN401A

Encourage compliance with legislation in the public sector

TAEASS301B

Contribute to assessment

TAEDEL301A

Provide work skill instruction

TAEDEL404A

Mentor in the workplace