Qualification details

DEF20912 - Certificate II in Communications Operations (Release 2)

Summary

Releases:
ReleaseStatusRelease date
2 (this release)Current 24/Jan/2013
(View details for release 1) Replaced15/Mar/2012

Usage recommendation:
Deleted
The Deleted usage recommendation was implemented on 13 June 2017 to describe training components that have no replacement. Enrolments in training components and statements of attainment or qualifications issued before 13 June 2017 are valid. For any components marked as deleted after 13 June 2017, the applicable transition/teach-out periods apply. For specific questions regarding the enrolment, delivery or issuance of a statement of attainment/qualification, please contact your training regulator.
Mapping:
MappingNotesDate
DeletedDeleted from DEF12 Defence Training Package16/Aug/2017
Supersedes and is equivalent to PUA20910 - Certificate II in Public Safety (Communications Operations)14/Mar/2012

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBSUS201A - Participate in environmentally sustainable work practicesParticipate in environmentally sustainable work practices Elective
DEFCO106C - Transmit and receive messages via visual meansTransmit and receive messages via visual means Elective
DEFCO107C - Perform flag ceremonial and flag protocol proceduresPerform flag ceremonial and flag protocol procedures Elective
DEFCO108A - Support the operation of a communications and information system facilitySupport the operation of a communications and information system facility Elective
DEFCO401C - Maintain security in a Defence communications and information systems environmentMaintain security in a Defence communications and information systems environment Core
DEFCO402C - Transmit and receive messages utilising Defence messaging systemsTransmit and receive messages utilising Defence messaging systems Core
DEFCO403C - Transmit and receive data via information exchange systemsTransmit and receive data via information exchange systems Core
DEFCO405C - Conduct operator level maintenance in a Defence environmentConduct operator level maintenance in a Defence environment Core
DEFCO406A - Transmit and receive messages via voiceTransmit and receive messages via voice Core
DEFEQ001C - Work with equity and diversityWork with equity and diversity Core
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 599914 Radio Despatcher 
ASCO (occupation type) Identifier 5999-11 Radio Despatcher 
ASCED Qualification/Course Field of Education Identifier 0313 Electrical And Electronic Engineering And Technology 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Defence Services 
Taxonomy - Occupation N/A No Specific Job Role 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 599914 Radio Despatcher 03/Sep/2012 
ASCO (occupation type) Identifier 5999-11 Radio Despatcher 03/Sep/2012 
ASCED Qualification/Course Field of Education Identifier 0313 Electrical And Electronic Engineering And Technology 03/Sep/2012 
Qualification/Course Level of Education Identifier 521 Certificate II 15/Mar/2012 
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Modification History

Release 

TP version 

Comments 

2

DEF12 V2

Layout adjusted. No changes to content.

1

DEF12 V1

First release.

Description

Not applicable.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

Employability Skills Summary for DEF20912 Certificate II in Communications Operations 

Employability Skills are part of a unit of competency.

Employability Skills statements from a selection of units of competency from the DEF20912 Certificate II Communications Operations have been reproduced in the table below.

This table provides an example of Employability Skills for the qualification because Employability Skills within a qualification will vary depending on the qualification packaging options.

Employability Skill 

Employability Skills Statement 

Defence qualifications have core units (which must be achieved) and elective units (where there is a choice of units which must be achieved) so different Employability Skills Summaries are possible within the one qualification, depending on the package of core units and chosen elective units.

Communication 

  • adjust communication styles to reflect equity and diversity
  • apply cross-cultural communications
  • apply interpersonal communications
  • consult people on policies and decisions that affect them
  • follow instruction and reporting information
  • give and receive feedback in a constructive manner
  • identify and apply legislative and statutory requirements
  • read and interpret job instructions, workplace forms and reports
  • use a variety of verbal and non-verbal communication techniques including language style, active listening
  • write to a level required to complete workplace forms and reports

Teamwork 

  • apply principles of team work, and team aims and objectives
  • apply techniques for supporting others
  • apply the principles of equity and diversity
  • encourage other team members
  • guide and facilitate teams
  • provide suggestions
  • understand composition of teams, and roles and responsibility of team members
  • work in an acceptable and non-discriminatory way while establishing rapport and good working relationships with all colleagues

Problem solving 

  • apply personnel security principles such as need to know principle
  • protect information systems media, assets and data in accordance with specific workplace and Defence information systems security guidelines
  • report breaches of physical security to appropriate personnel

Initiative and enterprise 

  • apply techniques for supporting others

Planning and organising 

  • identify basic equipment faults
  • perform routine/field/emergency destruction procedures

Self-management 

  • ensure personal conduct complies with an awareness of workplace equity and diversity
  • maintain an individual awareness of responsibilities
  • show sensitivity to the differences between colleagues
  • work independently when required

Learning 

  • learn about Defence Instructions such as PERS 12-1 General Scope of Legal Assistance Provided to Service Personnel and Legal Aid to Australian Defence Force Members Overseas; PERS 19-2 Occupational Health and Safety (Commonwealth Employment) Act 1991 Implementation within the Australian Defence Force; PERS 26-2 ADF Policy on Religious Practices of ADF Members; PERS 32-1 Employment of Women in the ADF; PERS 32-2 Defence Equity Adviser Network; PERS 34-1 Redress of Grievance
  • learn about legislation such as Racial Discrimination Act 1975; Sex Discrimination Act 1984; Human Rights and Equal Opportunity Commission Act 1986 Privacy Act 1988; Occupational Health and Safety (Commonwealth Employment) Act 1991; Disability Discrimination Act 1992; Workplace Relations Act 1996, Public Service Act 1999

Technology 

  • access basic radio propagation
  • access and understand information exchange systems terminology and basic operations
  • access and understand satellite communications systems terminology and basic operations
  • configure basic circuits, such as communication circuit
  • ensure circuit procedures comply with specific workplace requirements
  • maintain communication circuits to facilitate the flow of messages
  • operate communications equipment
  • prepare communication equipment and circuit configuration
  • process, transmit and receive messages via voice systems
  • receive messages in accordance with specific workplace and Defence procedures
  • transmit messages in accordance with specific workplace and Defence procedures
  • understand task specific equipment configuration/operation
  • use computer keyboard
  • use message distribution systems and communications circuits

Packaging Rules

Qualification Requirement : 9 units 

All 7 core units plus 2 elective units 

Where a pre-requisite unit is attached to an elective unit it is identified by this symbol ∟.

The pre-requisite units attached to any of the elective units must be undertaken and are additional to the number of elective units required for the qualification.

The 2 elective units may be taken from the elective units listed below and may include 2 units taken from this Training Package, any other endorsed Training Package or any state/territory accredited qualification where the unit is in a qualification at the same level or a higher level.

Code 

Core Units 

DEFCO401C

Maintain security in a Defence communications and information systems environment

DEFCO402C

Transmit and receive messages utilising Defence messaging systems

DEFCO403C

Transmit and receive data via information exchange systems

DEFCO405C

Conduct operator level maintenance in a Defence environment

DEFCO406A

Transmit and receive messages via voice

DEFEQ001C

Work with equity and diversity

ICAU3004B

Apply occupational health and safety procedures

Code 

Elective Units 

BSBSUS201A

Participate in environmentally sustainable work practices

ICAD2012B

Design organisational documents using computing packages

∟ ICAU1128B Operate a personal computer

ICAS2014B

Connect hardware peripherals

ICAU2005B

Operate computer hardware

∟ ICAU1128B Operate a personal computer

ICAU2006B

Operate computing packages

ICAU2007B

Maintain equipment and consumables

ICAW2001B

Work effectively in an IT environment

ICAW2002B

Communicate in the workplace

ICPMM263C

Access and use the Internet

DEFCO106C

Transmit and receive messages via visual means

DEFCO107C

Perform flag ceremonial and flag protocol procedures

DEFCO108A

Support the operation of a communications and information system facility

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