Qualification details

Communication 

• Exchanging information with arts professionals.
• Establishing and maintaining industry networks.
• Preparing and distributing promotional materials.
• Contributing to the flow of information and ideas in the workplace.
• Communicating effectively with an audience during presentations.
• Interpreting the results of surveys.
• Writing reports on market research findings.
• Negotiating resource requirements for new administration systems/procedures.

Teamwork 

• Sharing information with colleagues.
• Showing sensitivity to cultural and social differences when communicating with others.
• Collaborating with colleagues and others on a range of administrative tasks.
• Leading a team.

Problem Solving 

• Dealing with problems that arise from diversity issues.
• Using manuals and online help to overcome problems with database design and production.
• Offering alternatives when product requested is not available.
• Adjusting work practices to suit particular arts contexts and to enhance accessibility.
• Adjusting a presentation to maintain rapport with an audience.

Initiative and Enterprise 

• Using functions of software applications to enhance the presentation of business documents.
• Making recommendations on ways to improve accessibility within the organisation.
• Using market research to assist with future planning.
• Pursuing revenue opportunities that will be of most benefit to the organisation.

Planning and Organising 

• Planning, organising and prioritising work tasks and responsibilities.
• Organising work tasks to ensure safety.
• Designing and producing business documents.
• Creating and using simple databases.
• Developing and implementing arts administration systems and procedures.
• Organising meetings, including preparing papers and minutes.
• Developing plans for and managing straightforward projects.
• Planning and preparing for presentations.
• Managing a budget.
• Planning and undertaking market research.
• Researching and assessing funding opportunities.

Self-management 

• Following workplace procedures, particularly in relation to OHS.
• Maintaining personal presentation standards.
• Acting within the scope of own job role.
• Completing work within given timelines.
• Demonstrating leadership.
• Evaluating one's own presentations to inform subsequent presentations.
• Pursuing revenue opportunities that are in line with the organisation's overall vision and direction.

Learning 

• Providing mentoring/coaching support to team members on OHS and new administration systems/procedures.
• Keeping up to date with industry developments.
• Using manuals and online help to improve own skills.
• Coaching colleagues in ways of accepting diversity in relation to colleagues and customers.
• Identifying training needs in relation to diversity issues.
• Seeking specialist assistance on market research.

Technology 

• Using the internet as a source of information about the industry.
• Using word processing and database applications.
• Organising teleconferences.
• Preparing AV presentation aids.

Core Units 

Complete 6 core units 

BSBDIV301A Work effectively with diversity

BSBWOR402A Promote team effectiveness

CUEOHS01B Implement workplace health, safety and security procedures

CUVADM01B Develop and implement arts administration systems and procedures

CUVADM11B Work within an arts organisation context

CUVADM12B Work with arts professionals in an arts organisation

Elective Units 

Complete 13 other units 

At least 2 units  must be selected from the following Training Package:

• Business Services, e.g. recordkeeping, specialist administration, governance

At least 3 units  must be selected from the following Training Packages (in addition to the 2 units  from Business Services

• Business Services, e.g. recordkeeping, specialist administration, governance
• Entertainment
• Museums and Library/Information Services, e.g. exhibitions
• Music, e.g. performance
• Screen and Media, e.g. digital content, set and scenery construction
• Visual Arts Craft and Design

Remaining units may be selected from other areas of the Visual Arts Craft and Design Training Package or any relevant endorsed Training Package at the appropriate level.

The total package of units must meet the requirements of the Australian Qualifications Framework Descriptor for a Certificate IV. In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the level of the qualification.