Modification History
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Release |
Comments |
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Release 1 |
This unit of competency first released with CUL11 Library, Information and Cultural Services Training Package version 1.0 |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to search and retrieve information from a range of bibliographic and full text databases. The unit focuses on the range of databases available to information services providers and the skills necessary to formulate effective search strategies to meet customer information needs.
Application of the Unit
This unit applies to individuals who undertake regular database searches as part of their information services role.
Work is undertaken with limited supervision and according to organisational and system guidelines.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
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Element |
Performance Criteria |
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Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
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1. Identify and access databases |
1.1 Assess range of databases available to information services providers 1.2 Differentiate between databases and internet websites as sources of information 1.3 Select appropriate databases to meet specific information needs 1.4 Use required procedures to access databases 1.5 Comply with copyright and licensing conditions relevant to the use of databases |
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2. Construct searches |
2.1 Conduct database searches using a range of search techniques suited to information needs 2.2 Use and manipulate features of databases to construct effective searches and access required information 2.3 Consult online manuals and database search tips to refine or revise search strategies |
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3. Present information |
3.1 Evaluate search results to identify information that meets needs 3.2 Conduct further searches as required and download as required 3.3 Present or organise information in formats appropriate to customer needs 3.4 Prepare reference lists as required according to standard referencing styles |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit.
Required skills
- communication and teamwork skills to:
- consult with colleagues
- present search results to customers
- information literacy skills to define, locate, evaluate and present information
- literacy skills to:
- interpret a wide range of information and ideas
- prepare reference lists as required
- problem-solving skills to develop alternative search processes or methods when information cannot be found
- self-management skills to:
- prioritise work tasks and meet deadlines
- seek expert advice as required
- technology skills to use a range of industry-current databases and datasets.
Required knowledge
- role of databases in the context of the information services industry
- scope and type of databases available to information services providers
- features of commonly used databases, including:
- bibliographic information
- downloadable records
- in-print status
- current prices
- difference between database and internet searching
- database searching techniques and procedures
- copyright, moral rights and intellectual property issues and legislation relevant to the use of information from databases.
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure access to:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
Assessment methods should closely reflect workplace demands and the needs of particular client groups (consider the requirements of different age groups, clients with English as a second language, clients with disabilities, remote library users, etc.). |
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
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Databases may include: |
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Information services providers may include: |
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Procedures may relate to: |
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Copyright and licensing conditions may relate to: |
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Search techniques may include: |
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Features of databases may include: |
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Search results may include: |
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Formats may include: |
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Standard referencing styles may include: |
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Unit Sector(s)
Knowledge management - Information services
