Modification History
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Release |
Comments |
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Release 1 |
This unit of competency first released with CUL11 Library, Information and Cultural Services Training Package version 1.0 |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to process and maintain information resources in different formats.
Application of the Unit
This unit applies to individuals working in a library and information services context who are responsible for processing and maintaining information resources in formats that include print, audiovisual and multimedia.
Work would generally be undertaken under supervision, within established procedures.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
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Element |
Performance Criteria |
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Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
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1. Undertake information processing tasks |
1.1 Label and protect information resources appropriately and apply security measures 1.2 Check outsourced shelf-ready items for processing according to organisational procedures 1.3 Make suggestions for processing and storage , taking into account the expected life, use of, and demand for resources 1.4 Record and process details of information resources according to organisational procedures and processing systems 1.5 Promptly identify problems with processing systems and procedures and report to relevant personnel |
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2. Arrange resources to facilitate access |
2.1 Check and organise information resources promptly for appropriate arrangement or classification 2.2 Shelve printed resources according to the required classification order and organisational requirements 2.3 Arrange non-printed resources according to the required classification systems 2.4 Follow safety procedures, including safe manual-handling techniques when handling resources |
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3. Monitor resources |
3.1 Regularly check resources for correct arrangement and promptly report missing or damaged resources 3.2 Undertake basic maintenance and minor repairs of damaged resources and refer unresolved repairs to supervisor 3.3 Move and transfer resources using procedures as required |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit.
Required skills
- communication skills to make suggestions for improvement in work practices
- literacy skills to:
- use classification systems
- read workplace documentation
- numeracy skills to count and check information resources
- planning and organising skills to undertake a range of administrative, organisational and maintenance tasks in a logical and timely manner
- self-management skills to:
- follow workplace procedures
- prioritise work tasks and meet deadlines
- teamwork skills to work collaboratively with others on the job
- technology skills to use current industry systems in relation to processing and maintaining information resources.
Required knowledge
- standard methods of organising and arranging materials, equipment and information, including:
- arrangements designed to facilitate access to materials and information
- common classification systems and formats
- basic information technology security procedures
- organisational policies and procedures regarding processing, repair, maintenance, and disposal or replacement of damaged items
- range of protective and security devices for materials in different formats
- work health and safety requirements
- safe manual-handling techniques
- types of damage and deterioration for print and electronic information and different protection and storage options.
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
Assessment methods should closely reflect workplace demands and the needs of particular client groups (consider the requirements of different age groups, clients with English as a second language, clients with disabilities, remote library users, etc.). |
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
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Information resources may be: |
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Security measures may include: |
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Processing and storage may include: |
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Classification systems may include: |
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Damaged resources may relate to: |
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Basic maintenance and minor repairs may relate to: |
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Unit Sector(s)
Knowledge management - Information services
