Modification History
Release |
Comments |
Release 1 |
This unit of competency first released with CUL11 Library, Information and Cultural Services Training Package version 1.0 |
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to develop and apply knowledge of the role of organisations providing information and cultural services.
Application of the Unit
This unit applies to individuals seeking employment or working in an information or cultural services organisation.
The unit underpins employment in organisations, such as galleries, museums, archives, records management, and library or information services providers.
The unit is most relevant to support roles, as more specialised and advanced research and management skills are covered in other units.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Element |
Performance Criteria |
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1. Source industry information |
1.1 Research the development and operation of information and cultural services organisations and the industry using relevant sources of information 1.2 Consult with relevant personnel to determine the role and key services provided by these organisations 1.3 Identify other industries with which information and cultural services may have a relationship 1.4 Gather and systematically organise information collected |
2. Update and maintain information |
2.1 Update knowledge of sources of industry information regularly 2.2 Monitor trends and emerging technologies in the information and cultural services industries using appropriate information sources and opportunities 2.3 Research employment and volunteer opportunities and conditions in the information and cultural services industries 2.4 Update industry knowledge and share information with colleagues 2.5 Store information about industry trends and emerging technologies in an easily accessible format |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit.
Required skills
- communication skills to:
- role play interview techniques
- consult with relevant personnel
- share information with colleagues
- learning skills to:
- keep up-to-date with relevant information
- identify opportunities to achieve career goals
- literacy skills to:
- read and understand industry information
- write a personal résumé and job application letter
- planning and organising skills to arrange, store and retrieve information
- research skills to source information on industry developments, trends and emerging technologies within a defined range
- self-management skills to:
- complete work tasks and meet deadlines
- follow workplace procedures
- technology skills to access and download relevant information from the internet.
Required knowledge
- sources of industry information and ways of maintaining currency of industry knowledge
- industry organisational structures, including different structures both public and private
- nature and role of information and cultural services organisations in communities, including regional and metropolitan-based services
- basic overview of the historical development of galleries, archives, museums and libraries, records and information management and other information services providers and their relationship with the wider community
- key work areas and skill and knowledge requirements within galleries, archives, museums, records and information management and libraries/information services organisations
- nature, role and functions of relevant unions and employer associations
- major industry organisations and professional associations
- basic employee rights and employment conditions
- contribution of volunteers.
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
Assessment methods should closely reflect workplace demands and the needs of particular client groups (consider the requirements of different age groups, clients with English as a second language, clients with disabilities, remote library users, etc.). |
Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information and cultural services organisations may include: |
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Sources of information may include: |
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Relevant personnel may include: |
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Key services may relate to: |
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Other industries may include: |
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Trends and emerging technologies may relate to: |
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Opportunities may include: |
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Employment and volunteer opportunities and conditions may relate to: |
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Unit Sector(s)
Industry capability - Industry context