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Qualification details

CUL20204 - Certificate II in Museum Practice (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by CUL20111 - Certificate II in Information and Cultural ServicesQualifications deleted and replaced by a flexible cross-industry qualification that covers libraries, museums archives and records. Outcomes deemed NOT EQUIVALENT. 19/Dec/2011
Supersedes and is equivalent to CUL20299 - Certificate II in Museum Practice 04/Apr/2004

Releases:
ReleaseRelease date
1 1 (this release) 05/Apr/2004

Delivery:
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Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
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CULMS207C - Assist with the presentation of public activities and eventsAssist with the presentation of public activities and eventsSupersededN/A
CULMS201C - Develop and apply knowledge of the museum industryDevelop and apply knowledge of the museum industryDeletedN/A
CULMS205C - Observe and report basic condition of collectionObserve and report basic condition of collectionSupersededN/A
CUFSAF01B - Follow health, safety and security proceduresFollow health, safety and security proceduresDeletedN/A
CUECOR02C - Work with othersWork with othersDeletedN/A
CULMS202C - Provide visitors with venue information and assistanceProvide visitors with venue information and assistanceSupersededN/A
CUECOR03B - Provide quality service to customersProvide quality service to customersDeletedN/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 451411 Gallery Or Museum Guide 
ASCO (occupation type) Identifier 6399-11 Museum Or Gallery Attendant 
ASCED Qualification/Course Field of Education Identifier 0913 Librarianship, Information Management And Curatorial Studies 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Museums 
Taxonomy - Occupation N/A Museum Customer Service Officer 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 451411 Gallery Or Museum Guide 05/Apr/2004 
ASCO (occupation type) Identifier 6399-11 Museum Or Gallery Attendant 05/Apr/2004 
ASCED Qualification/Course Field of Education Identifier 0913 Librarianship, Information Management And Curatorial Studies 05/Apr/2004 
Qualification/Course Level of Education Identifier 521 Certificate II 05/Apr/2004 
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Modification History

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Description

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Pathways Information

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Licensing/Regulatory Information

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Entry Requirements

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Employability Skills Summary

Employability Skills Summary 

CUL20204 Certificate II in Museum Practice 

The following table contains a summary of the Employability Skills required for an individual who performs a range of mainly routine tasks and who works under direct supervision. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill 

Industry requirements for this qualification include :

Communication
  • completing documentation on collection condition
  • discussing museum trends with colleagues
  • passing on key safety information to colleagues
  • seeking feedback on services from museum visitors

Teamwork
  • checking safety procedures with other team members
  • sharing information with colleagues
  • working with others to set up an event or activity

Problem Solving
  • considering how current industry information could be used to improve work practices
  • identifying and reporting equipment malfunction and safety issues
  • referring enquiries or problems to the appropriate person

Initiative and Enterprise
  • responding appropriately to an unusual customer request

Planning and Organising
  • checking condition of collection at regular intervals
  • organising access for visitors who have a disability
  • organising work tasks to ensure safety
  • reviewing sources of information on the museum industry
  • setting up equipment in a logical order

Self-management
  • following workplace procedures, particularly in relation to OHS
  • maintaining personal safety standards
  • operating effectively within scope of individual responsibility

Learning
  • identifying and using professional development opportunities

Technology
  • operating lighting or temperature control systems in a museum

Packaging Rules

Core Units 

Complete 4 core units :

CULMS201C Develop and apply knowledge of the museum industry

CULMS205C Observe and report basic condition of collection

CUECOR02C Work with others

CUFSAF01B Follow health, safety and security procedures

Elective Units 

Complete 3 other units with at least one from the CUL04 Museum and Library /Information Services Training Package .

Remaining units may be selected from any relevant endorsed Training Package .

Appendix A provides guidance on suitable packaging levels for all Units of Competency. The total package of units must meet the requirements of the Australian Qualifications Framework Descriptor for a Certificate II. In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the level of the qualification.

Notes on Certificate II in Museum Practice 

This qualification is designed to reflect the role of individuals who perform a range of mainly routine tasks and who work under direct supervision. It is a flexible entry-level qualification, which can be customised to meet a broad range of industry needs.

The workplace context for this qualification will vary, and this context must guide the selection of elective units. An example of appropriate units for a particular job at this level follows.

Customer Service Officer 

CULMS202C Provide visitors with venue information and assistance

CULMS207C Assist with the presentation of public activities and events

CUECOR03B Provide quality service to customers

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