Unit of competency details

Unit descriptor 

This unit describes the performance outcomes, skills and knowledge required to maintain interactive content.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Application of the unit 

People responsible for updating the content of websites apply the skills and knowledge described in this unit.

Under direction, they upload a range of media assets and change text content, using a content management system that may be a proprietary system designed for a static or dynamic website. Changes to the interface and structure of the site are made by people in more senior positions.

Prerequisite units 

Employability skills 

This unit contains employability skills.

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

ELEMENT 

PERFORMANCE CRITERIA 

Check website information for relevance and currency

1. Confirm with relevant personnel  frequency of upgrades

2. Obtain revised and additional electronic content  and ensure correct versions

3. Confirm with relevant personnel the age limit of links that should be retained or deleted

4. Confirm with relevant personnel other revisions as required

Check links and navigation

5. Select appropriate link -checking software , run software to test links and check currency of existing links

6. Save report document according to technical and organisational requirements

7. Check broken or failed links to determine site closures or new site addresses

Update information

8. Access content management system  and load appropriate files

9. Delete closed links and re-establish new site links if available

10. Check internal page links and rectify or delete as required

11. Import and/or change content material as required and specify appropriate metadata  if required

12. Make heading, typographical and image revisions applying appropriate style sheets and alt tags if required

13. Insert additional pages or screens as required, applying appropriate templates or themes

14. Upload edited files to server using file transfer protocols (FTP).

15. Advise relevant personnel if new buttons, interface or navigation design are required to incorporate additional materials

Test and confirm changes

16. Check all links are valid

17. Confirm with relevant personnel that all changes have been made

REQUIRED SKILLS AND KNOWLEDGE 

This section describes the skills and knowledge required for this unit.

Required skills 

• communication and literacy skills sufficient to:

• interpret and clarify written or verbal instructions
• interpret and apply information in user manuals for software applications

• ability to work as a member of a production team - both independently on assignment and under direction
• technical skills sufficient to:

• proficiently use a content management system
• use link-checking software
• manage files using standard naming conventions
• apply appropriate metadata to describe documents
• apply style sheets, templates and themes

• self-management and planning skills sufficient to:

• prioritise work tasks
• meet deadlines
• seek expert assistance when problems arise

Required knowledge 

• W3C Accessibility standards relevant to text and images
• internet protocols and data types
• OHS standards as they relate to working on computers for periods of time

EVIDENCE GUIDE 

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the following is essential:

• accurate creation of interactive media information and links
• proficient use of content management systems
• attention to detail.

Context of and specific resources for assessment 

Assessment must ensure:

• access to industry-standard authoring software, the internet and an FTP client for uploading content
• access to appropriate learning and assessment support when required
• use of culturally appropriate processes and techniques appropriate to the language and literacy capacity of learners and the work being performed.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

• direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance
• evaluation of websites where content has been updated by the candidate on a regular basis
• written or oral questioning to test knowledge of internet protocols, data types and W3C Accessibility standards relevant to text and images.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

• CUFIND201A Develop and apply creative arts industry knowledge
• CUFRES201A Collect and organise content for broadcast or publication.

RANGE STATEMENT 

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant personnel  may include:

• client
• programmer and technical support people
• supervisor
• web manager
• other specialist creative and administrative staff as appropriate.

Electronic content  may include:

• audio
• HTML
• images (photographs and illustrations)
• PDF documents
• text
• video
• Word documents.

Link -checking software  may include:

• Xenu
• Linkbot
• software internal to content management systems.

Content management systems  may include:

• authoring tools, such as:

• Dreamweaver
• Contribute

• learning management systems, such as:

• WebCT
• Blackboard
• Janeson
• Moodle
• Sharepoint

• open source database systems
• other proprietary database systems.

Metadata  may include:

• author
• copyright
• date
• description
• subject
• title
• other metadata based on Dublin Core or other standards.

Unit sector 

Competency field 

Visual communication - digital content and imaging

Co-requisite units