Modification History
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Release |
Comments |
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Release 2 |
Qualification updated in CUE03 Entertainment Training Package version 3.2 Typographical error corrected in Packaging Rules. |
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Release 1 |
This qualification first released with CUE03 Entertainment Training Package version 1.0 |
Description
This qualification reflects the role of individuals who use a range of specialised, technical or managerial competencies to plan, carry out and evaluate the work of self and/or team.
Job roles
- Front of house manager.
Pathways Information
Pathways into the qualification
Candidates may enter the qualification with limited or no vocational experience and without a relevant lower-level qualification.
Licensing/Regulatory Information
Licensing, legislative, regulatory and certification considerations
There are no licensing, legislative, regulatory or certification issues that affect this qualification. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
Entry Requirements
Not applicable.
Employability Skills Summary
The following table contains a summary of the employability skills required by the entertainment industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options. This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.
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Employability Skill |
Industry /enterprise requirements for this qualification include : |
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Communication |
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Teamwork |
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Problem-solving |
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Initiative and enterprise |
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Planning and organising |
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Self-management |
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Learning |
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Technology |
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Packaging Rules
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Total number of units = 21 7 core units 6 Group A units 8 elective units The 8 elective units may be selected from the remaining Group A and/or Group B units listed below or any endorsed Training Package. 3 of these elective units may be selected from an accredited course. Elective units must be relevant to the work outcome and local industry requirements and be at an appropriate level. Core units Business administration and management BSBADM502B Manage meetings BSBMGT502B Manage people performance BSBMGT515A Manage operational plan Finance CUEFIN02C Manage a budget Health , safety and security CUEOHS01C Implement workplace health, safety and security procedures BSBRSK501A Manage risk Industry practice CUEIND01D Source and apply entertainment industry knowledge Group A units (specialist ) Business administration and management BSBINM501A Manage an information or knowledge management system BSBINN502A Build and sustain an innovative work environment BSBMGT516A Facilitate continuous improvement BSBPMG510A Manage projects BSBPUR402B Negotiate contracts BSBPUR501B Develop, implement and review purchasing strategies CUVADM02B Plan work space CUVCON06B Develop concepts for arts organisations/projects SRXFAC003B Implement facility maintenance programs TAATAS502B Prepare a tender bid Event management CUEEVT03B Integrate knowledge of creative and technical production into management processes SITXEVT008A Plan and develop event proposals and bids SITXEVT010A Evaluate and address event regulatory requirements SITXEVT011A Develop crowd control plans and procedures SITXEVT012A Select event venues and sites SITXEVT013A Manage event staging SITXEVT015A Manage exhibitions SITXEVT016A Organise and monitor event infrastructure SITXEVT017A Provide onsite event management services SITXEVT018A Develop a transport strategy for an event SITXEVT019A Manage multi-venue events Front of house CUEFOH06C Manage venue services Human resources BSBCUS501A Manage quality customer service BSBLED501A Develop a workplace learning environment BSBWOR502A Ensure team effectiveness CUETEM09B Manage diversity SRXHRM001B Manage volunteers Small business BSBSMB402A Plan small business finances BSBSMB403A Market the small business BSBSMB404A Undertake small business planning BSBSMB405A Monitor and manage small business operations Training TAAASS401C Plan and organise assessment TAAASS402C Assess competence Group B units Audio CUESOU07B Apply a general knowledge of audio to work activities Business administration and management BSBITU402A Develop and use complex spreadsheets BSBPUR401B Plan purchasing FNSICGEN402B Participate in negotiations Event management SITXEVT004A Coordinate on-site event registrations SITXEVT005A Organise in-house functions Finance BSBFIA401A Prepare financial reports BSBFIA402A Report on financial activity BSBFIM502A Manage payroll CUSFIM501A Secure funding for projects Human resources SITXHRM003A Roster staff Industry practice BSBCON601A Develop and maintain business continuity plans CUFIND401A Provide services on a freelance basis CUVIND501A Maintain and apply creative arts industry knowledge Lighting CUFLGT101A Apply a general knowledge of lighting to work activities Marketing BSBMKG501B Identify and evaluate marketing opportunities CUEMAR03C Undertake marketing activities SITXMPR005A Develop and manage marketing strategies OHS CUEOHS02C Establish and maintain a safe and secure workplace Research and innovation BSBINN501A Establish systems that support innovation CUFRES401A Conduct research Staging CUESTA05C Apply a general knowledge of staging to work activities Sustainability BSBSUS501A Develop workplace policy and procedures for sustainability Training TAAASS301B Contribute to assessment TAADEL301C Provide training through instruction and demonstration of work skills Vision systems CUEAUD06B Apply a general knowledge of vision systems to work activities Selecting electives for different outcomes The context for this qualification varies, and this must guide the selection of elective units. The following examples are designed to assist in the selection of appropriate electives for particular outcomes at this level, but they are in no way prescriptive. Front of house manager Core units plus:
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