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Unit of competency details

CUAIND403 - Communicate effectively with arts professionals (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by and equivalent to CUAIND413 - Communicate effectively with arts professionals 15/Apr/2021
Supersedes and is equivalent to CUVIND401A - Communicate effectively with arts professionalsUpdated to meet Standards for Training Packages. Minor edits to performance criteria to clarify intent. 14/Jan/2016

Releases:
ReleaseRelease date
1 1 (this release) 15/Jan/2016


Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnRelease
CUA40615 - Certificate IV in Aboriginal and Torres Strait Islander Cultural ArtsCertificate IV in Aboriginal and Torres Strait Islander Cultural Arts1-2 
CUA40213 - Certificate IV in Community CultureCertificate IV in Community Culture2-4 
CUA50513 - Diploma of Live Production DesignDiploma of Live Production Design2-4 
CUA50415 - Diploma of Live Production and Technical ServicesDiploma of Live Production and Technical Services1-3 
CUA40415 - Certificate IV in Live Production and Technical ServicesCertificate IV in Live Production and Technical Services1-3 
CUA40815 - Certificate IV in Arts AdministrationCertificate IV in Arts Administration1-2 
CUA50615 - Diploma of Aboriginal and Torres Strait Islander Visual Arts Industry WorkDiploma of Aboriginal and Torres Strait Islander Visual Arts Industry Work
CUA41315 - Certificate IV in Visual ArtsCertificate IV in Visual Arts1-2 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 120505 Work Practices Programmes 

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 120505 Work Practices Programmes 24/Jun/2016 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with CUA Creative Arts and Culture Training Package version 2.0.

Application

This unit describes the skills and knowledge required to communicate effectively with a range of arts professionals about cultural and business activities.

It applies to individuals who apply well developed interpersonal and communication skills working as practitioners, administrators or managers. They could be working in the public or private sector in contexts such as community projects, exhibitions, events or festivals. They work under limited supervision.

No licensing, legislative or certification conditions apply to this unit at the time of publication.

Unit Sector

Industry capability – industry context

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine communication requirements

1.1 Consult with relevant personnel to identify arts professionals with whom communication is needed

1.2 Clarify type of information needed from perspective of both parties

1.3 Gather information to support communication process

2. Exchange information with arts professionals

2.1 Organise mutually convenient interactions with arts professionals

2.2 Communicate purpose and expected outcomes of interactions with arts professionals

2.3 Present information in formats appropriate to situations and within required timeframes

2.4 Seek information from arts professionals to meet their identified needs within required timeframes

2.5 Establish rapport with arts professionals and accommodate diversity using verbal and non-verbal communication

2.6 Identify and act on potential barriers to effectivecommunication with arts professionals

3. Establish and maintain professional relationships

3.1 Establish honest and supportive relationships between own organisation and arts professionals

3.2 Develop trust and respect in business relationships using effective communication

3.3 Identify and use opportunities to maintain regular contact with arts professionals

3.4 Find and use information necessary to maintain sound business relationships

3.5 Fulfil agreements within scope of individual responsibility

3.6 Foster relationships using regular contact and effective interpersonal and communication styles

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance  Criteria 

Description 

Reading

2.1, 3.4

  • Identifies and interprets information from a range of sources

Writing

2.1, 2.2, 3.2, 3.6

  • Composes and edits texts to elicit or provide information, advice and recommendations according to organisational and audience requirements

Oral Communication

1.1, 1.2, 2.1, 2.2, 2.4-2.6, 3.2, 3.6

  • Selects and uses language and non-verbal features appropriate to audience and context
  • Uses active listening and questioning techniques to clarify information and confirm understanding

Navigate the world of work

3.1, 3.5

  • Understands the nature and purpose of own role and associated responsibilities to conduct honest and ethical professional relationships

Interact with others

1.1, 1.2, 2.1, 2.2, 2.4-2.6, 3.1, 3.2, 3.6

  • Selects and uses appropriate communication practices and protocols when interacting with people from diverse backgrounds to build rapport, seek and share information and maintain relationships
  • Uses collaborative techniques to engage others in consultations and negotiations
  • Adjusts own communication style to maintain effective communication

Get the work done

1.1-1.3, 2.1, 2.3, 2.4, 3.3, 3.4

  • Plans and implements tasks required to build relationships and exchange information with individuals and organisations
  • Manages time effectively to initiate and maintain connections

Unit Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

CUAIND403 Communicate effectively with arts professionals

CUVIND401A Communicate effectively with arts professionals

Updated to meet Standards for Training Packages. Minor edits to performance criteria to clarify intent.

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=1db201d9-4006-4430-839f-382ef6b803d5

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with CUA Creative Arts and Culture Training Package version 2.0.

Performance Evidence

Evidence of the ability to:

  • identify information requirements for communication with arts professionals
  • manage communication processes and interactions in cooperation with arts professionals
  • present information within timeframes
  • use effective interpersonal and communication skills to develop and maintain business and cultural relationships.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • clarify different roles of arts professionals and how they relate to a range of arts organisations
  • outline the range of different contexts in which arts professionals operate
  • discuss typical communication requirements between arts organisations and arts professionals
  • explain principles and techniques for effective communication and networking
  • identify sources of information about arts organisations and arts professionals.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in creative arts industry environments. The assessment environment must include access to:

  • information relating to arts organisations and arts professionals
  • relevant people.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational educational and training legislation, frameworks and/or standards.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=1db201d9-4006-4430-839f-382ef6b803d5