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Qualification details

CUA20515 - Certificate II in Information and Cultural Services (Release 2)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by and equivalent to CUA20520 - Certificate II in Information and Cultural Services 15/Apr/2021
Supersedes and is equivalent to CUL20111 - Certificate II in Information and Cultural ServicesUpdated to meet Standards for Training Packages. Training Packaging rules clarified. Unit codes updated. 14/Jan/2016

Releases:
ReleaseRelease date
2 (this release) 20/Dec/2018
(View details for release 1) 15/Jan/2016


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
ICTICT203 - Operate application software packagesOperate application software packagesSupersededCore
CUAIND201 - Develop and apply creative arts industry knowledgeDevelop and apply creative arts industry knowledgeSupersededElective
CUAPPR203 - Store finished creative workStore finished creative workCurrentElective
CUAPPR202 - Participate in planning process for proposed artwork sitesParticipate in planning process for proposed artwork sitesCurrentElective
SITTGDE305 - Develop and maintain the general and regional knowledge required by guidesDevelop and maintain the general and regional knowledge required by guidesSupersededElective
BSBWHS201 - Contribute to health and safety of self and othersContribute to health and safety of self and othersSupersededCore
BSBWOR203 - Work effectively with othersWork effectively with othersSupersededCore
BSBSUS201 - Participate in environmentally sustainable work practicesParticipate in environmentally sustainable work practicesSupersededElective
SITTGDE301 - Work as a guideWork as a guideSupersededElective
BSBCUS201 - Deliver a service to customersDeliver a service to customersSupersededCore
ICTICT104 - Use digital devicesUse digital devicesDeletedElective
BSBRKG303 - Retrieve information from recordsRetrieve information from recordsSupersededElective
BSBLIB202 - Process information resource ordersProcess information resource ordersSupersededElective
SITXCOM201 - Show social and cultural sensitivityShow social and cultural sensitivitySupersededElective
PSPGOV208A - Write routine workplace materialsWrite routine workplace materialsSupersededElective
BSBLIB201 - Assist with circulation servicesAssist with circulation servicesSupersededElective
ICTICT204 - Operate a digital media technology packageOperate a digital media technology packageSupersededElective
CUACNM201 - Monitor collections for changes in conditionMonitor collections for changes in conditionSupersededElective
SITXCCS201 - Provide visitor informationProvide visitor informationSupersededElective
CUAEVP202 - Provide visitors with venue information and assistanceProvide visitors with venue information and assistanceSupersededElective
SIRXSLS002A - Advise on products and servicesAdvise on products and servicesSupersededElective
CUAEVP211 - Assist with the staging of public activities or eventsAssist with the staging of public activities or eventsCurrentElective
BSBWOR204 - Use business technologyUse business technologySupersededElective
ICTWEB201 - Use social media tools for collaboration and engagementUse social media tools for collaboration and engagementSupersededElective
SITTIND201 - Source and use information on the tourism and travel industrySource and use information on the tourism and travel industrySupersededElective
BSBRKG301 - Control recordsControl recordsSupersededElective
CUAIND202 - Develop and apply knowledge of information and cultural services organisationsDevelop and apply knowledge of information and cultural services organisationsSupersededCore
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 599711 Library Assistant 
ASCED Qualification/Course Field of Education Identifier 0913 Librarianship, Information Management And Curatorial Studies 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Museums,Libraries 
Taxonomy - Occupation N/A Cultural Services Customer Service Officer,Library Assistant 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 599711 Library Assistant 24/Jun/2016 
ASCED Qualification/Course Field of Education Identifier 0913 Librarianship, Information Management And Curatorial Studies 24/Jun/2016 
Qualification/Course Level of Education Identifier 521 Certificate II 15/Jan/2016 
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Modification History

Release 

Comments 

Release 2

This version released with CUA Creative Arts and Culture Training Package version 4.0. Unit codes and titles updated.

Release 1

This version first released with CUA Creative Arts and Culture Training Package version 2.0.

Qualification Description

This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Licensing/regulatory information 

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Entry Requirements

Nil

Packaging Rules

Total number of units = 10 

5 core units  plus

5 elective units  of which:

  • 3 units must be selected from the electives listed below
  • 2 units may be selected from the remaining listed electives or any currently endorsed training package qualification or accredited course at Certificate I, II or III level.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid vocational outcome.

Core Units 

BSBCUS201 Deliver a service to customers

BSBWHS201 Contribute to health and safety of self and others

BSBWOR203 Work effectively with others

CUAIND202 Develop and apply knowledge of information and cultural services organisations

ICTICT203 Operate application software packages

Elective units 

BSBLIB201 Assist with circulation services

BSBLIB202 Process information resource orders

BSBRKG301 Control records

BSBRKG303 Retrieve information from records

BSBSUS201 Participate in environmentally sustainable work practices

BSBWOR204 Use business technology

CUACNM201 Monitor collections for changes in condition

CUAEVP202 Provide visitors with venue information and assistance

CUAEVP211 Assist with the staging of public activities or events

CUAIND201 Develop and apply creative arts industry knowledge

CUAPPR202 Participate in planning work for proposed artwork sites

CUAPPR203 Store finished creative work

ICTICT104 Use digital devices

ICTICT204 Operate a digital media technology package

ICTWEB201 Use social media tools for collaboration and engagement

PSPGOV208A Write routine workplace materials

SIRXSLS002A Advise on products and services

SITTGDE301 Work as a guide

SITTGDE305 Develop and maintain the general and regional knowledge required by guides

SITTIND201 Source and use information on the tourism and travel industry

SITXCCS201 Provide visitor information

SITXCOM201 Show social and cultural sensitivity

Qualification Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

CUA20515 Certificate II in Information and Cultural Services (Release 2)

CUA20515 Certificate II in Information and Cultural Services (Release 1)

Unit codes updated

Equivalent qualification

Links

Companion Volumes are available from VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=1db201d9-4006-4430-839f-382ef6b803d5