Skill set details

CSCSS00005 - Offender Engagement Skill Set (Release 2)


Usage recommendation:
Release Status:
ReleaseRelease date
2 (this release) 22/Sep/2021
(View details for release 1) 25/Jan/2021

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Modification History

Release 2. Modifications have been made to:

  • Superseded unit updated

Release 1. This is the first release of this Skill Set in the CSC Correctional Services Training Package Release 3.0


This Skill Set addresses the skills required to engage with offenders to identify their individual interests and strengths and refer to appropriate rehabilitation support services and programs.

Pathways Information

Units from this Skill Set can contribute to towards qualifications in the CSC Correctional Services Training Package.

Licensing/Regulatory Information

Statutory/legislative requirements apply to this Skill Set and may vary across states and territories. Users are required to check with the relevant jurisdiction for current requirements.

Skill Set Requirements

A total of 6 units of competency  must be attained.


Respond to client needs


Assist offenders to change behaviour


Assess offender risks and needs


Support offender rehabilitation and reintegration in the community


Communicate effectively


Conduct interviews

Target Group

This Skill Set is suitable for Correctional Service officers who engage with offenders and contribute to offender case management.

Suggested words for Statement of Attainment

The CSCSS00005 Offender Engagement Skill Set is from the CSC Correctional Services Training Package and meets the needs of individuals whose work requires them to engage with offenders in a correctional services context.