Modification History
CSCOFM502A Release 2: Layout adjusted. No changes to content.
CSCOFM502A Release 1: Primary release.
Unit Descriptor
This unit of competency describes the outcomes required to ensure the effective assessment of individual needs, plan service delivery to meet a range of needs, and monitor and review progress within the organisation's mandate and statutory responsibilities.
Application of the Unit
Customisation will be required to accommodate the different work sites and defined work role contexts in which this unit will be applied.
Licensing/Regulatory Information
Not applicable.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1 Assess needs of offenders . |
1.1 Plan, monitor and review assessment procedures to ensure that the general and special needs of offenders are clearly and accurately identified and reported. 1.2 Ensure information exchanged between team members about the needs and services for offenders is clear, accurate, comprehensive and consistent with organisational objectives and policy. 1.3 Negotiate and manage resources suitable for meeting the general and special needs of offenders and correctional services. 1.4 Recruit specialist support and resources through active networking with agencies and specialists. 1.5 Assess the implications of offenders' needs and the impact of the correctional environment on them, giving consideration to any related reported findings and take these into account when determining strategies, action and follow-up. 1.6 Ensure that records are maintained accurately, comprehensively and according to policy and requirements. |
2 Establish services to address the needs of the offender . |
2.1 Identify the need for service development and confirm this with research, recommendations, strategic plans and consultation with staff and management. 2.2 Investigate available resources and develop strategies to acquire additional, adequate and relevant resources according to the organisation's objectives and priorities. 2.3 Consult a range of internal and external agencies to ensure that the organisation's interests are reflected in the planned design and delivery of the service. 2.4 Identify tasks required to implement the plan, analyse these for skill and resource requirements and delegate to suitably skilled and experienced staff. 2.5 Ensure that service reports, records and outcome details are documented and reported according to organisational and service practice. 2.6 Ensure the design and objectives of the services comply with all statutory and legislative requirements and accountability. 2.7 Establish effective and constructive relationships and maintain contact with key people involved in the planning and delivery of services and addressing the interests of offenders. 2.8 Analyse routine reports and any changes to organisational policies or strategies and authorise necessary adjustments to services. |
3 Evaluate the effectiveness of programs . |
3.1 Ensure that the costs and outcomes of the service are regularly monitored against agreed plan, resources and objectives. 3.2 Ensure that feedback from service and organisational clients and key people is actively sought at regular intervals and used to inform the redesign of the service. 3.3 Examine proposed changes and assess these through consultation with key people and data, and implement changes where determined. 3.4 Information on relevant aspects of the service is recorded and reported accurately and comprehensively. |
Required Skills and Knowledge
This section describes the essential skills and knowledge and their level, required for this unit. |
Required skills :
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Required knowledge :
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Evidence Guide
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package. |
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Overview of assessment |
Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
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Context of and specific resources for assessment |
This unit contains a wide range of variables to reflect the diverse nature of offender management and the different services provided in and for correctional services. Selection from the range of variables will reflect the specific requirements of the work site and the defined work role. Valid assessment of this unit requires:
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Method of assessment |
The following assessment methods are suggested:
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Guidance information for assessment |
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions. In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Services for offenders will be governed by: |
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Services for offenders should include a range of: |
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Services for offenders should be developed in conjunction with: |
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Unit Sector(s)
Offender management.
Competency field
Not applicable.