Unit of competency
Modification History
Release |
Comments |
1 |
This unit was released in CSC Correctional Services Training Package release 1.0 and meets the Standards for Training Packages. This unit supersedes and is equivalent to CSCOFM202A Monitor people in care or custody. |
Application
This unit describes the skills required to supervise, escort and transfer people in care and custody while providing them with protection from risk and harm. People in care or custody may have special needs requiring adjustments to provision of care, including:
- juveniles/young offenders
- elderly people
- people affected by drugs or alcohol
- people at risk of harming themselves
- Aboriginal and Torres Strait people
- people who are injured or ill
- people who don’t speak English
- people attracting media and public attention
This unit applies to those responsible for supervision of people in a secure facility or secure transport vehicle. The ability to work in a coordinated team is integral.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to interaction with people in custody, transport and risk identification.
Those undertaking this unit work with moderate support. The role involves explicit tasks involving a limited number of familiar steps.
No licensing, legislative or certification requirements apply to unit at the time of publication.
Competency Field
Offender management
Elements and Performance Criteria
ELEMENTS |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section. |
1. Supervise people in care and custody |
1.1 Ensure assignments comply with all instructions, conditions and procedures. 1.2 Monitor care and supervision to ensure it protects personal dignity, safety, welfare and individual rights. 1.3 Ensure that care and supervision provided is consistent with security procedures and people's special needs and conditions. 1.4 Report concerns about the physical and emotional condition of people in care immediately. 1.5 Complete records in the required format. 1.6 Comply with health, safety and security procedures at all times. 1.7 Provide information to people in custody to reduce confusion and distress. 1.8 Ensure communication is clear and readily understood. 1.9 Make adjustments for cultural needs where this helps communication and understanding. 1.10 Report information to others according to the procedures and the requirements of the assignment. |
2. Escort and transfer people in care and custody |
2.1 Check escort and transfer arrangements to ensure they are consistent with the requirements and conditions of the assignment. 2.2 Make adjustments to escort or transfer arrangements to take into account special conditions or arrangements. 2.3 Check that records needed for the transfer are correct and available. 2.4 Transfer people in a manner that protects their personal dignity, individual rights and allows for special conditions. |
3. Provide protection from risk and harm |
3.1 Check and confirm special needs of people in care and custody with assignment. 3.2 Assess requests for assistance according to the nature and degree of the risk and the kind of assistance required. 3.3 Report risks, requests for assistance and additional needs and concerns promptly to authorised officer. 3.4 Report hazards to prevent further injury. 3.5 Provide calm, confident and reassuring assistance when required. 3.6 Ensure that people needing assistance are made comfortable and safe from further injury. 3.7 Give information to the people involved about the actions to be taken and the reasons for these actions. 3.8 Arrange transfer of people for specialist attention and protection promptly. 3.9 Help emergency and specialist services according to instructions. 3.10 Complete and record incident reports. |
Foundation Skills
The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.
ACSF levels indicative of performance:
Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.
Unit Mapping Information
Supersedes and is equivalent to CSCOFM202A Monitor people in care or custody.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=114e25cd-3a2c-4490-baae-47d68dcd2fde
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=114e25cd-3a2c-4490-baae-47d68dcd2fde
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=114e25cd-3a2c-4490-baae-47d68dcd2fde
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=114e25cd-3a2c-4490-baae-47d68dcd2fde