Unit of competency
Modification History
Release 1.
Replaces superseded equivalent CPPDSM5030A Manage projects in the property industry.
This version first released with CPP Property Services Training Package Version 5.
Application
This unit of competency specifies the outcomes required to plan, organise and monitor projects in the property industry. It requires the ability to establish project requirements, monitor quality assurance processes, and evaluate project processes and outcomes.
The unit supports the work of those involved in planning, organising and monitoring projects. It applies to real estate agents, strata community managers, stock and station agents, Nationwide House Energy Rating Scheme (NatHERS) assessors, and home sustainaibility assessors.
Licensing, legislative, regulatory or certification requirements apply to this unit in some States and Territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.
Pre-requisite Unit
Nil
Competency Field
Strata community management
Unit Sector
Property services
Elements and Performance Criteria
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
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1. |
Determine project requirements. |
1.1. |
Project brief is identified and analysed to determine project requirements. |
1.2. |
Project objectives and timelines are negotiated and agreed in consultation with client. |
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1.3. |
Roles and responsibilities associated with project implementation are clearly defined and documented. |
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1.4. |
Quality assurance goals and strategies are established. |
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1.5. |
Monitoring and reporting arrangements for project activities are established and documented. |
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1.6. |
Risk management plan to identify, assess and control risks is developed and incorporated into project plan. |
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1.7. |
Project plan is developed and reviewed to ensure it accurately reflects agreed terms and conditions. |
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2. |
Organise support processes. |
2.1. |
Resource requirements are identified and organised according to project plan. |
2.2. |
Targets and milestones are identified and linked to achievement of outcomes according to project plan. |
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2.3. |
Effective communication strategies to encourage regular and accurate communication flow and feedback are established. |
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2.4. |
Documentation and checklists associated with project plan implementation are prepared and disseminated. |
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2.5. |
Contingencies are identified and activities planned to maximise quality outcomes. |
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3. |
Monitor project processes and outcomes. |
3.1. |
Project progress is systematically monitored and variations to project plan are verified with client and adjusted accordingly. |
3.2. |
Expenditure and resource usage are monitored and controlled to ensure objectives are achieved within specified parameters. |
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3.3. |
Coaching and mentoring assistance is provided to project team as required to overcome difficulties throughout implementation process. |
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3.4. |
Regular reports on project progress and outcomes are provided to client and project team to ensure adherence to project plan. |
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3.5. |
Systems, records and reporting procedures are maintained. |
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4. |
Evaluate project outcomes. |
4.1. |
Project processes and outcomes are evaluated. |
4.2. |
Systematic review processes and established evaluation methods are identified and used to assess project processes and outcomes. |
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4.3. |
Evaluation results and recommendations are prepared and presented to management. |
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4.4. |
Relevant documentation is completed and processed. |
Foundation Skills
This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria. |
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Skill |
Performance feature |
Learning skills to: |
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Oral communication skills to: |
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Reading skills to: |
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Writing skills to: |
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Digital literacy skills to: |
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Range of Conditions
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below. |
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Project must include: |
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Quality assurance goals and strategies must include at least four of the following: |
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Risks must include at least four of the following: |
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Project plan must include at least five of the following: |
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Unit Mapping Information
CPPDSM5030A Manage projects in the property industry
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=6f3f9672-30e8-4835-b348-205dfcf13d9b