Modification History
Not Applicable
Unit Descriptor
Unit descriptor |
This unit of competency specifies the outcomes required to prepare for meetings and facilitate groups to discuss common issues in the property industry. It requires the ability to coordinate meeting arrangements, communicate effectively with a range of audiences, and accurately record meeting outcomes. The unit may form part of the licensing requirements for persons working in the property industry, including in the real estate, business broking, stock and station agency and property operations and development sectors, in those States and Territories where these are regulated activities. |
Application of the Unit
Application of the unit |
This unit of competency supports the work of those involved in preparing for meetings and facilitating groups in the property industry to discuss common issues. |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Prerequisite units |
Nil |
Employability Skills Information
Employability skills |
The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit of competency is packaged, will assist in identifying employability skills requirements. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
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1 Arrange meetings . |
1.1 Type of meeting and its purpose are identified and meeting arrangements are made according to statutory and organisational requirements . 1.2 Meeting participants are identified and meeting is scheduled to provide maximum opportunities for attendance. 1.3 Participants are notified of meeting agenda and specific requests are actioned according to organisational requirements. |
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1.4 Participants are advised of changes to original meeting details according to organisational requirements. |
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2 Facilitate meetings . |
2.1 Open and participative environment is provided for participants to discuss common issues according to ethical and legislative requirements . 2.2 Arrangements for taking meeting notes are made to ensure accurate record of meeting according to organisational and statutory requirements. 2.3 Meeting is facilitated in a manner that enables participation, discussion, problem solving and resolution of issues . 2.4 Meeting style and structure is selected appropriate to meeting purpose. 2.5 Leadership styles and strategies are used that provide clear information at appropriate stages during meeting to assist in mutual understanding and agreement. |
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3 Record meeting outcomes . |
3.1 Meeting notes are checked to ensure accuracy of information and are formatted according to organisational and statutory requirements. 3.2 Meeting issues requiring urgent action are identified and addressed with relevant people according to organisational procedures. 3.3 Meeting records are distributed to relevant people within agreed timeframes and are securely maintained according to organisational requirements. |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
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This section describes the essential skills and knowledge and their level, required for this unit. |
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Required skills :
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Required knowledge and understanding :
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Evidence Guide
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment |
This unit of competency could be assessed through practical demonstration of preparing for meetings and facilitating groups to discuss common issues. Targeted written (including alternative formats where necessary) or verbal questioning to assess the candidate's underpinning knowledge would provide additional supporting evidence of competence. The demonstration and questioning would include collecting evidence of the candidate's knowledge and application of ethical standards and relevant federal, and state or territory legislation and regulations. This assessment may be carried out in a simulated or workplace environment. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
A person who demonstrates competency in this unit must be able to provide evidence of:
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Context of and specific resources for assessment |
Resource implications for assessment include:
Where applicable, physical resources should include equipment modified for people with disabilities. Access must be provided to appropriate learning and/or assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the language and literacy capacity of the candidate and the work being performed. Validity and sufficiency of evidence require that:
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge. Questioning will be undertaken in such a manner as is appropriate to the language and literacy levels of the candidate and any cultural issues that may affect responses to the questions, and will reflect the requirements of the competency and the work being performed. |
Range Statement
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Meetings may be: |
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Type of meeting may be: |
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Organisational requirements may be outlined and reflected in: |
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Meeting participants may be: |
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Meeting agenda may include: |
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Specific requests may include: |
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Legislative requirements may be outlined and reflected in: |
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Resolution of issues may be negotiated using techniques such as: |
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Meeting style and structure may be formal or informal and include: |
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Leadership styles and strategies may include: |
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Meeting notes may include: |
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Unit Sector(s)
Unit sector |
Property development, sales and management |
Competency field
Competency field |
Property operations and development |