Modification History
Revised unit
Unit updated and equivalent to PRMCC15A Perform advanced stain removal
Unit Descriptor
This unit of competency specifies the outcomes required to remove stubborn stains and spots from a carpet after normal spot removal and cleaning have failed to remove them.
The unit requires the ability to assess the extent of the cleaning task through understanding client requirements and characteristics of the carpet, and to apply company policies and procedures in order to perform the task.
Removing stains and spots may occur as a single task, or more likely in conjunction with other cleaning methods, such as vacuuming, extraction, patrolling and general cleaning. The selection of appropriate equipment, chemicals and methods is essential for performing the task safely and efficiently.
A stain is defined as foreign material in a fibre that changes the appearance of the fibre but not the texture. A spot is defined as foreign material on a fibre that changes the texture of the fibre.
Application of the Unit
This unit of competency supports employees without managerial or supervisory responsibilities. Performance would usually be carried out under routine supervision and within company guidelines.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
1 |
Assess area to be cleaned. |
1.1 |
Area is assessed and work order reviewed according to company requirements , and issues are clarified with appropriate persons . |
1.2 |
Hazards are identified and risks controlled in work site according to company, legislative and occupational health and safety (OHS) requirements . |
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1.3 |
Type, condition and colour-fastness of carpet are identified by observation and/or testing according to company requirements. |
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1.4 |
Soil type causing stain or spot is identified by observation according to work order and company requirements. |
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1.5 |
Cleaning techniques are selected according to work order and company requirements. |
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1.6 |
Characteristics of work site are determined to ensure safety of personnel and efficient use of equipment and chemicals . |
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1.7 |
Extent of damage is identified and reported to appropriate persons according to company requirements. |
2 |
Select equipment and chemicals. |
2.1 |
Personal protective equipment (PPE) is selected and used according to manufacturer specifications , and OHS and company requirements. |
2.2 |
Equipment and chemicals are selected for work order according to OHS and company requirements. |
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2.3 |
Operational effectiveness of equipment is checked according to manufacturer specifications and company requirements. |
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2.4 |
Equipment is adjusted to suit operator’s requirements according to manufacturer specifications and OHS requirements. |
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2.5 |
Chemicals are prepared according to manufacturer specifications, and OHS and company requirements. |
3 |
Prepare work site. |
3.1 |
Hazards in work site are confirmed and risks controlled and reassessed according to legislative, OHS and company requirements. |
3.2 |
Furniture and fittings that impede cleaning operation are removed according to work order, and OHS and company requirements. |
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3.3 |
Signage and barriers are installed as required to maximise public safety during cleaning operation according to work order, and OHS and company requirements. |
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3.4 |
Work restrictions affecting completion of work order are identified and appropriate persons are promptly notified. |
4 |
Clean work site. |
4.1 |
Soil is removed using cleaning techniques, equipment, PPE and chemicals according to manufacturer specifications and legislative, OHS and company requirements. |
4.2 |
Treated area is compared with surrounding surface to determine need for further action according to work order and company requirements. |
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4.3 |
Results are reported to appropriate persons according to company requirements. |
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4.4 |
Work is performed according to work order, manufacturer specifications and legislative, OHS and company requirements. |
5 |
Tidy work site. |
5.1 |
Collected soil and waste are disposed of according to client specifications, work order, manufacturer specifications and company, legislative, OHS and environmental requirements . |
5.2 |
Furniture and fittings are replaced according to client requests, work order and OHS requirements. |
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5.3 |
Signage and barriers are removed according to work order, and OHS and company requirements. |
6 |
Clean and safety check equipment, and store equipment and chemicals. |
6.1 |
Equipment and PPE are cleaned according to manufacturer specifications and environmental, OHS and company requirements. |
6.2 |
Equipment and PPE are safety checked according to manufacturer specifications and OHS requirements, and required maintenance is recorded according to company requirements. |
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6.3 |
Equipment and PPE are stored and maintained to allow ready access according to manufacturer specifications, and OHS and company requirements. |
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6.4 |
Chemicals are stored according to manufacturer specifications, and OHS and company requirements. |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
This unit of competency could be assessed by observing demonstrations of advanced stain removal on at least two different types of carpet. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit |
A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit. In particular the person should demonstrate the ability to:
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Context of and specific resources for assessment |
Assessment of essential underpinning knowledge may be conducted in an off-site context and must comply with relevant regulatory or Australian standards requirements. Resource implications for assessment include access to:
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Method of assessment |
Assessment methods must:
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Guidance information for assessment |
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support. Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed. This unit could be assessed on its own or in combination with other units relevant to the job function. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Work order information may include: |
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Company requirements may include: |
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Appropriate persons may include: |
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Hazards may include: |
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Legislative requirements may include: |
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Occupational health and safety (also known as workplace health and safety) requirements may relate to: |
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Carpet may include carpet, mats and rugs made from: |
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Testing may include: |
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Soil causing spots that contain dyes and pigments and are not removed through normal cleaning may include: |
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Cleaning techniques may include: |
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Personnel may include: |
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Equipment may include: |
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Chemicals may include: |
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Personal protective equipment may include: |
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Manufacturer specifications may include: |
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Signage and barriers may include: |
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Work restrictions may include: |
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Waste may be either solid or liquid and include: |
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Environmental requirements may include: |
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Unit Sector(s)
Carpet cleaning
Custom Content Section
Not applicable.