Modification History
Not Applicable
Unit Descriptor
Unit descriptor
This unit specifies the competency required to perform access audits of the urban streetscape. The streetscape audit may be conducted on behalf of developers or local government for the purposes of reviewing compliance, or on behalf of local government for precinct accessibility upgrades. The assessments are made using current traffic engineering codes and standards. The access audit report will provide a description of accessibility, advice on compliance with existing legislation and usability by people with disabilities, and where necessary suggestions for corrective action.
The unit requires the ability to communicate with developers, traffic engineers and local government personnel on the interpretation and implementation of the Disability Discrimination Act (DDA) and traffic engineering legislation.
The access consultant may either work alone or as a member of a team.
Application of the Unit
Application of the unit
This unit of competency supports the access consulting service of providing advice on accessible urban streetscape design and conducting access audits to assess the provision of access for people with disabilities.
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability skills
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the required performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge and/or the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
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1 Respond to client inquiry . |
1.1 The client requesting a streetscape access audit is identified and their authority to act is established in accordance with organisational requirements . 1.2 Client needs are discussed and confirmed using effective interpersonal skills and communication techniques in accordance with organisational requirements. 1.3 Personal competence and organisational capability to respond to client needs are determined and assessed. 1.4 Authority to proceed is negotiated with client and documented in accordance with organisational requirements. |
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2 Establish client relationship . |
2.1 Contractual arrangements are negotiated, confirmed, documented and stored in accordance with client, organisational and legislative requirements . 2.2 A client brief providing the required level of detail is requested in accordance with organisational requirements. 2.3 Site access arrangements are negotiated and relevant contact person is identified in accordance with client, organisational and legislative requirements. 2.4 Copies of all relevant plans of the streetscape district and associated documentation are obtained. |
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3 Prepare for the access audit . |
3.1 A streetscape access audit checklist appropriate to the scale of the audit task is prepared. 3.2 Personnel required to efficiently conduct the streetscape access audit are assembled and briefed. 3.3 Tools and equipment required to efficiently conduct the streetscape access audit are assembled. 3.4 Tools and equipment are calibrated to manufacturers' specifications prior to conducting the streetscape access audit. 3.5 Site is accessed in accordance with the agreed site access arrangements. |
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4 Conduct a streetscape access audit . |
4.1 On-street car parking and the extent to which reserved disability parking is provided are determined. 4.2 The extent of pedestrian footpaths throughout the district required to be accessible by traffic engineering legislation is determined. 4.3 The provision of wayfinding aids is assessed in accordance with the DDA and relevant Australian standards. 4.4 The provision of accessibility features for people with mobility disabilities is assessed in accordance with the DDA and relevant Australian standards. |
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4.5 Aspects of the urban streetscape that do not comply with access requirements of relevant legislation are determined. 4.6 Appropriate strategies for overcoming any areas of access non-compliance are developed and documented. |
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5 Prepare the streetscape access audit report . |
5.1 A streetscape access report is prepared for the client in accordance with contractual arrangements and organisational requirements. 5.2 The draft streetscape access audit report is reviewed with appropriate persons in accordance with organisational requirements. 5.3 Feedback received from the review process is incorporated and the streetscape access audit report is completed. |
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6 Distribute and store the streetscape access audit report . |
6.1 Streetscape access audit report documentation is prepared in accordance with organisational arrangements. 6.2 Streetscape access audit report documentation is forwarded to the client in accordance with contractual arrangements. 6.3 A copy of the streetscape access audit report and associated documentation are recorded and retained for future reference in accordance with organisational and legislative requirements. |
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Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE
This section describes the essential skills and knowledge and their level, required for this unit.
Required knowledge and understanding include :
- appropriate personal protective equipment (PPE)
- commonwealth, state and territory anti-discrimination legislation and regulations
- disability awareness
- efficient and effective customer service
- limitations of work role, responsibility and professional abilities
- occupational health and safety (OHS) legislation and procedures
- organisational and professional procedures, ethical practices and business standards
- privacy legislation and confidentiality requirements
- processes for recording data and administering records
- relevant commonwealth, state and territory building legislation, local government regulations and Australian standards
- report writing
- research methods.
Required skills and attributes include :
- analytical skills to:
- interpret and apply legislative requirements pertaining to disability access
- interpret the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment
- interpret how the full range of environmental barriers impacts on people with disabilities (who may have any of many impairments)
- evaluate the provision of access in relation to legislative requirements
- application skills to:
- apply relevant codes of practice and other legislative requirements to work processes
- apply and adhere to all OHS regulations, policies and processes in the workplace
- apply disability awareness to work processes
- maintain knowledge of current codes, standards, regulations, practices and industry updates
- communication skills to:
- explain clearly information on issues relating to the provision of access
- identify client needs
- consult effectively with clients and colleagues
- impart knowledge and ideas through oral, written and visual means
- interpersonal skills to:
- relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities
- provide advice in a sensitive and appropriate manner
- facilitate change for greater awareness of disability access
- analyse own work practices and process outcomes critically
- adapt to new workplace situations
- literacy skills to:
- assess and use workplace information
- interpret building and transport terminology and jargon
- read and understand instructions concerning OHS and the use of equipment, tools and PPE
- read and record data
- negotiation skills to:
- clarify client requirements
- establish the contractual conditions with the client
- establish the site access arrangements
- numeracy skills to:
- undertake measurement tasks
- perform calculations, such as those necessary to determine the provision of access
- organisational skills to:
- prepare and administer documentation
- implement organisational policies and procedures
- respond to customer service expectations
- prepare contracts and meet contractual obligations
- problem-solving skills to:
- develop appropriate strategies for addressing areas of access non-compliance
- report-writing skills to:
- prepare a streetscape access audit report to meet the contractual requirements of the client
- prepare a streetscape access audit report that meets organisational requirements
- research skills to:
- source information to assist in developing potential solutions to the provision of appropriate access
- teamwork skills to:
- work effectively with other people
- technical skills to:
- read and interpret plans
- carry out measurements and calculations
- select and prepare appropriate tools and equipment in readiness for use in a streetscape access audit
- safely handle tools and equipment
- technology skills to:
- apply information technology and computer skills to prepare working documentation and reports.
Evidence Guide
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
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Context of and specific resources for assessment |
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Range Statement
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Client may include: |
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Organisational requirements may be outlined and reflected in: |
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Interpersonal skills and communication techniques may include: |
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Legislative requirements may be outlined and reflected in: |
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Client brief may include: |
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Site access arrangements may include: |
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Relevant contact person may include: |
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Streetscape access audit checklist may be developed in-house or purchased commercially, and may include the following: |
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Personnel may include: |
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Traffic engineering legislation may include: |
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Wayfinding aids may include: |
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Accessibility features for people with mobility disabilities may include: |
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Relevant legislation may include: |
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Appropriate person may include: |
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Unit Sector(s)
Unit sector
Access consulting