Qualification details

Version 

Comment 

1

This version first released with CPP07 Property Services Training Package Version 13.

2

Update to superseded imported elective units to current equivalent unit:

• RIIOHS202A to RIIWHS202D
• SISCAQU415A to SISCAQU005

This version released with CPP07 Version 14.4.

This qualification provides swimming pool and spa technicians with the competencies required to treat water quality problems as well as service and repair the key components of domestic, commercial and public swimming pools and spas.

The qualification is suitable for an Australian Apprenticeship pathway.

Employability skill 

Industry/enterprise requirements for this qualification 

Communication 

• use appropriate techniques to give clear and accurate information to customers and work colleagues
• relay information and provide feedback to team members
• interpret relevant regulations, legislation and definitions, codes, organisational policies, industry standards, safety signs, plans, drawings and specifications, and project documentation
• demonstrate awareness of individual, social and cultural differences
• research, prepare and present a range of documents relating to the servicing, maintenance and repair of swimming pools and spas, including contracts, quotes, reports and action plans
• use effective interpersonal skills and communication techniques to provide advice on ways of maintaining and servicing swimming pools and spas
• use active listening skills and appropriate techniques to manage and resolve conflict

Teamwork 

• develop effective relationships with clients
• work effectively with others
• consult with others to determine individual and team roles and responsibilities
• provide specialist advice and feedback where required
• maintain effective work relationships
• identify team dynamics and causes of conflict and stress within teams

Problem solving 

• apply logical processes, including the application of basic principles, system knowledge and experience, to ensure efficient and accurate troubleshooting of faults in swimming pools and spas
• identify from first principles faults beyond available maintenance data for key swimming pool and spa systems
• seek satisfactory resolution of issues raised by clients
• use appropriate strategies to identify, mitigate and eliminate risks
• estimate the cost of measures associated with the maintenance and servicing of swimming pools and spas

Initiative and enterprise 

• analyse own work practices and process outcomes critically
• engage colleagues and share knowledge on the servicing, maintenance and repair of components of swimming pools and spas
• adapt to new workplace situations
• apply sustainability principles to work preparation and application to ensure efficient use of resources and minimise the environmental impact of work activities

Planning and organising 

• plan and coordinate work activities
• prepare and administer documentation and implement organisational policies and procedures
• collect, organise and collate information
• plan servicing, repair and maintenance activities within time and cost restraints
• develop risk management plans, personal development plans, and reports

Self-management 

• identify limitations of role, responsibilities and abilities and follow ethical practices, regulatory and organisational requirements and business standards
• work without supervision
• model sustainable practices
• use feedback to improve own performance
• use personal presentation, manner and language consistent with industry code of practice
• assess competing demands for work time and identify and organise tasks to achieve individual, team and enterprise work priorities

Learning 

• identify and access professional development opportunities
• maintain knowledge of current codes of practice, standards, regulations, practices and industry updates
• assess personal strengths and weaknesses in providing swimming pool and spa maintenance and repair services against job requirements, industry competency standards and other relevant benchmarks to determine personal development priorities and action where necessary

Technology 

• apply a range of manual and electronic tools and items of equipment in identifying and assessing faults in swimming pools and spas and their components
• use and interpret the output of a range of manual and electronic measuring instruments in monitoring and maintaining water quality
• use information technology to undertake research and complete business processes
• calibrate relevant tools and equipment
• apply general purpose computer software, such as word processing and database packages, to prepare reports
• apply global positioning systems (GPS) to locate and plan routes between designated work sites
• use the world wide web to access information on swimming pool and spa products and services

To achieve this qualification, the candidate must demonstrate competency in:

• 20 units of competency:

• 12 core units
• 8 elective units.

The elective units must ensure the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome and are to be chosen as follows:

• all eight may be chosen from the elective units listed below
• up to three units may be chosen from other Certificate III, Certificate IV or Diploma qualifications in CPP07, or another current Training Package or accredited course, provided they have not been previously chosen.

Core units 

BSBRSK401A

Identify risk and apply risk management processes

CPPACC4015A

Follow site occupational health and safety requirements

CPPSPS3012A

Read and apply information from swimming pool and spa technical manuals

CPPSPS4001A

Assess and treat water problems in swimming pools and spas

CPPSPS4002A

Install, service and repair swimming pool and spa circulation and filtration systems

CPPSPS4003A

Install, service and repair swimming pool and spa dosing systems

CPPSPS4004A

Install, service and repair swimming pool and spa cleaning and vacuuming systems

CPPSPS4009A

Estimate cost of swimming pool and spa products and services

CPPSPS4010A

Manage own role as a swimming pool and spa technician

CPPSPS4011A

Comply with regulatory requirements for swimming pool and spa servicing

SISCAQU201A

Monitor pool water quality

SISCAQU304A

Maintain pool water quality

Elective units  

CPCCCM2010A

Work safely at heights

CPCCOHS2001A

Apply OHS requirements, policies and procedures in the construction industry

CPPCMN3004A

Respond to enquiries and complaints

CPPSPS3010A

Sell swimming pool and spa products and services

CPPCMN4002B

Implement and monitor environmentally sustainable work practices

CPPCMN4004B

Facilitate effective client relationships

CPPSPS3011A

Use and maintain business technology related to swimming pool and spa servicing

CPPSPS4005A

Install, service and repair swimming pool and spa heating systems

CPPSPS4006A

Install, service and repair low voltage swimming pool and spa lighting systems

CPPSPS4007A

Inspect, service and repair aquatic facility plant and equipment

CPPSPS4008A

Install, service and repair spas

CPPSPS4012A

Design, install and service automated systems for swimming pools and spas

CPPSPS4013A

Establish maintenance plans for swimming pools and spas

CPPSPS4014A

Drain and acid wash swimming pools and spas

CPPSPS4015A

Maintain spa water quality

CPPSPS4016A

Advise on swimming pool and spa products and services

CPPSPS4017A

Detect leaks in swimming pools and spas

HLTFA311A

Apply first aid

NWP277A

Work safely with liquefied chlorine gas

RIIWHS202D

Enter and work in confined spaces

SISCAQU303A

Operate aquatic facility plant and equipment

SISCAQU305A

Implement aquatic facility plant and equipment maintenance program

SISCAQU005

Develop aquatic facility maintenance procedures