Qualification details

Employability Skills Qualification Summary 

Employability Skill 

Industry /enterprise requirements for this qualification include :

Communication 

• displays sensitivity to disability issues
• displays empathy when eliciting client needs
• uses appropriate techniques to give clear and accurate information to clients
• relays information and provides feedback to team members
• interprets relevant regulations, legislation and definitions, relevant codes, organisational policies, industry standards, safety signs, financial requirements, plans, drawings and specifications, and project documentation
• consults with others to determine terms of reference
• researches and prepares a variety of reports, including access audits, and maintains company documentation
• is sensitive to individual, social and cultural differences
• discusses interpretation and implementation of relevant legislation with appropriate people
• prepares and presents a range of documents, including contracts, quotes, briefs, discussion papers, policy documents and action plans
• facilitates meetings with a range of audiences and makes public educational presentations
• uses effective interpersonal skills and communication techniques to provide advice on fitout, renovations and services
• uses active listening skills and appropriate techniques to manage and resolve conflict
• prepares and presents evidence suitable for use in legal proceedings

Teamwork 

• works effectively with others
• consults with others to determine team roles and responsibilities
• supports and encourages team members to accept responsibility for their work and resolve problems
• seeks specialist advice and feedback where required
• maintains effective working relationships
• understands team dynamics and causes of conflict and stress within teams
• facilitates meetings

Problem solving 

• assesses environmental barriers and develops appropriate access solutions
• negotiates and resolves conflict between clients and stakeholders
• seeks satisfactory resolution of issues raised by team members
• uses appropriate strategies to identify, mitigate and eliminate risks
• uses appropriate strategies and options to address access non-compliance issues and makes suitable recommendations
• estimates the cost of service provision

Initiative and enterprise 

• facilitates change for greater awareness to disability access
• analyses own work practices and process outcomes critically
• engages colleagues and shares disability access knowledge
• adapts to new workplace situations

Planning and organising 

• prepares and administers documentation and implements organisational policies and procedures
• collects, organises and collates information
• contributes to team planning
• develops risk management plans, research plans, personal development plans, Disability Discrimination Act action plans
• gathers information and resources necessary to undertake access audits and provides input into strategic policy development
• establishes policy and program monitoring and evaluation processes
• prepares educational presentations
• plans processes needed to achieve renovated building space compliance
• coordinates meeting arrangements
• prepares evidence for presentation in legal proceedings

Self management 

• understands limitations of role, responsibilities and abilities and follows ethical practices, regulatory and organisational requirements and business standards
• works without supervision
• acts as a role model for others
• uses feedback to improve own performance
• uses personal presentation, manner and language consistent with protocols

Learning 

• identifies and accesses professional development opportunities
• maintains knowledge of current codes, standards, regulations, practices and industry updates

Technology 

• uses information technology to undertake research, complete business documents, and deliver presentations
• calibrates relevant tools and equipment

Packaging rules 

To achieve this qualification, the candidate must demonstrate competency in:

• 20 units of competency:

• 12 core units
• 8 elective units.

The elective units are chosen as follows:

• 8 units may be chosen from Group A
• 2 of the units may be chosen from Group B or a Diploma qualification in CPP07 or CPC08 or a current state accredited course, provided the integrity of the AQF alignment is ensured, and they contribute to a valid, industry-supported vocational outcome.

Core units 

BSBMED301B

Interpret and apply medical terminology appropriately

BSBWOR402A

Promote team effectiveness

CHCPOL403B

Undertake research activities

CPPACC4001A

Apply disability awareness to assessing access situations

CPPACC4002A

Apply building control legislation to assess small-scale buildings for access

CPPACC4004A

Communicate effectively as an access consultant

CPPACC4015A

Follow site occupational health and safety requirements

CPPACC4016A

Manage risk

CPPACC4017A

Prepare access reports

CPPACC4022A

Work effectively as an access consultant

HLTHIR403B

Work effectively with culturally diverse clients and co-workers

PSPREG402C

Promote client compliance

Elective units − Group A 

CPCCCM2001A

Read and interpret plans and specifications

CHCPOL402B

Contribute to policy development

CPPACC4003A

Assess construction plans

CPPACC4005A

Conduct a building access audit

CPPACC4006A

Conduct a playground access audit

CPPACC4007A

Conduct a streetscape access audit

CPPACC4008A

Conduct a transport conveyance and boarding device access audit

CPPACC4009A

Conduct a transport premises access audit

CPPACC4010A

Conduct an aged care facility access audit

CPPACC4011A

Conduct an educational facility access audit

CPPACC4012A

Conduct an outdoor recreation area access audit

CPPACC4013A

Contribute effectively to building development teams

CPPACC4014A

Facilitate the development of Disability Discrimination Act Action Plans

CPPACC4018A

Prepare, deliver and evaluate public education sessions on access

CPPACC4019A

Provide access advice on building fitout

CPPACC4020A

Provide access advice on building renovations

CPPACC4021A

Provide access advice on the provision of services

CPPDSM4045A

Facilitate meetings in the property industry

CPPDSM4056A

Manage conflict and disputes in the property industry

CPPSEC3009A

Prepare and present evidence in court

LMFFT4010B

Identify and calculate production costs

TAEDEL401A

Plan, organise and deliver group-based learning

TAEDEL402A

Plan, organise and facilitate learning in the workplace

TAEDEL403A

Coordinate and facilitate distance-based learning

TAEDES401A

Design and develop learning programs

TAEDES402A

Use training packages and accredited courses to meet client needs

Elective units – Group B 

BSBHRM402A

Recruit, select and induct staff

BSBSMB401A

Establish legal and risk management requirements of small business

BSBSMB402A

Plan small business finances

BSBSMB403A

Market the small business

BSBSMB404A

Undertake small business planning

BSBSMB405A

Monitor and manage small business operations

BSBSMB406A

Manage small business finances

BSBSMB407A

Manage a small team

BSBWRK410A

Implement industrial relations procedures