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Unit of competency details

CPCCOM1014 - Conduct workplace communication (Release 3)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to CPCCCM1014 - Conduct workplace communicationSupersedes and is equivalent to CPCCCM1014 Conduct workplace communication. 26/Nov/2020

Release Status:
Current
Releases:
ReleaseRelease date
3 (this release) 09/Mar/2021
(View details for release 2) 23/Dec/2020
(View details for release 1) 27/Nov/2020


Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
CPC10120 - Certificate I in ConstructionCertificate I in ConstructionCurrent1-5 
CPC30220 - Certificate III in CarpentryCertificate III in CarpentryCurrent1-4 
CPC31220 - Certificate III in Wall and Ceiling LiningCertificate III in Wall and Ceiling LiningCurrent1-4 
CPC31120 - Certificate III in SteelfixingCertificate III in SteelfixingCurrent1-2 
CPC31420 - Certificate III in Construction WaterproofingCertificate III in Construction WaterproofingCurrent1-2 
CPC30920 - Certificate III in ScaffoldingCertificate III in ScaffoldingCurrent1-2 
CPC32320 - Certificate III in StonemasonryCertificate III in StonemasonryCurrent1-3 
CPC33020 - Certificate III in Bricklaying and BlocklayingCertificate III in Bricklaying and BlocklayingCurrent1-4 
CPC30320 - Certificate III in ConcretingCertificate III in ConcretingCurrent
CPC30720 - Certificate III in RiggingCertificate III in RiggingCurrent1-3 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 120505 Work Practices Programmes 

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 120505 Work Practices Programmes 27/Nov/2020 
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Unit Of competency

Modification History

Release 3

This version first released with CPC Construction, Plumbing and Services Training Package Release 6.2.

Correction to unit mapping metadata.

Release 2

This version first released with CPC Construction, Plumbing and Services Training Package Release 5.1.

Rectified to reflect endorsed version.

Release 1

This version first released with CPC Construction, Plumbing and Services Training Package Release 5.0.

Supersedes and is equivalent to CPCCCM1014 Conduct workplace communication. Updated to reflect current industry terminology, tools and equipment.

Application

This unit of competency specifies the skills and knowledge required to communicate effectively with other workers in a construction workplace environment.

The unit includes gathering, conveying and receiving information through verbal and written forms of communication.

The unit is suitable for those with basic skills and knowledge undertaking routine work tasks under the direction of more experienced workers.

Completion of the general construction induction training program specified by the model Code of Practice for Construction Work is required for any person who is to carry out construction work. Achievement of unit CPCCWHS1001Prepare to work safely in the construction industry meets this requirement.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Pre-requisite Unit

Nil.

Unit Sector

Common

Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe what needs to be done to demonstrate achievement of the element.

1

Convey and receive information and instructions.

1.1

Receive information and instructions from others using effective listening, questioning and speaking skills to confirm understanding.

1.2

Convey information and instructions to others using effective listening, questioning and speaking skills to confirm understanding.

2

Access, interpret and present information.

2.1

Access and interpret basic information from a range of sources.

2.2

Select and sequence information to prepare a basic written report.

2.3

Select and sequence information to prepare and present a basic verbal report.

2.4

Enter information into basic workplace records and documents.

3

Participate in simple meeting processes.

3.1

Describe and follow simple processes and procedures for meetings.

3.2

Provide constructive contributions to meeting discussions.

Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

Supersedes and is equivalent to CPCCCM1014 Conduct workplace communication.

Links

Companion volumes to this training package are available at the VETNet website - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=7e15fa6a-68b8-4097-b099-030a5569b1ad

 

Assessment requirements

Modification History

Release 3

This version first released with CPC Construction, Plumbing and Services Training Package Release 6.2.

Correction to unit mapping metadata.

Release 2

This version first released with CPC Construction, Plumbing and Services Training Package Release 5.1.

Rectified to reflect endorsed version.

Release 1

This version first released with CPC Construction, Plumbing and Services Training Package Release 5.0.

Supersedes and is equivalent to CPCCCM1014 Conduct workplace communication. Updated to reflect current industry terminology, tools and equipment.

Performance Evidence

To demonstrate competency, a candidate must satisfy all the elements, performance criteria and foundation skills of this unit by:

  • conveying and receiving information and instructions to and from others
  • accessing, interpreting and sequencing information
  • presenting information in verbal and written reports
  • entering information into workplace records and documents
  • participating in simple meeting processes.

All work must be performed to the standard required in the workplace.

Knowledge Evidence

To be competent in this unit, a candidate must demonstrate knowledge of techniques for:

  • conveying and receiving information and instructions
  • effective listening, questioning and speaking skills to confirm understanding
  • accessing and interpreting basic information from a range of sources
  • selecting and sequencing basic information
  • preparing and presenting basic written reports
  • preparing and presenting basic verbal reports
  • participating effectively in simple meeting processes
  • entering information into basic workplace records and documents.

Assessment Conditions

Assessors must meet the requirements for assessors contained in the Standards for Registered Training Organisations.

This unit must be assessed while undertaking workplace tasks:

  • in the workplace or a close simulation of the workplace environment, provided that simulated or project-based assessment techniques replicate construction workplace conditions, materials, activities, responsibilities and procedures
  • using realistic tasks or simulated tasks, relevant specifications and work instructions, standard work practices, safety requirements and environmental constraints.

Links

Companion volumes to this training package are available at the VETNet website - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=7e15fa6a-68b8-4097-b099-030a5569b1ad