Unit of competency details

CPCCBS8010 - Liaise and coordinate with head contractors on building projects (Release 1)


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Release Status:
ReleaseRelease date
1 1 (this release) 05/Jun/2015


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 040303 Building Construction Management  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 040303 Building Construction Management  04/Sep/2015 
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Unit Of competency

Modification History

Release 1.

This version first released with CPC Construction, Plumbing and Services Training Package Version 1.


This unit of competency specifies the outcomes required by senior building surveyors to award contracts and manage the performance of contractors engaged to undertake a range of construction work on behalf of clients.

The unit supports the awarding of contracts to appropriate contractors, and establishing and participating in formal communication processes throughout the life of the contract. It covers monitoring and managing performance outcomes against agreed deliverables within organisational and legislative constraints.

The unit supports the work of private and municipal building surveyors who manage business relationships with external contractors and ensure the performance of requirements specified in a commercial agreement.

Licensing, legislative, regulatory or certification requirements apply to this unit in some States. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.

Pre-requisite Unit


Competency Field

Building surveying

Unit Sector


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.


Determine service requirements.


Organisational processes for developing, selecting and awarding contracts are identified and implemented.


Service requirements, proposed budget, and timeframe for the project or work being undertaken are identified and documented.


Parameters for awarding the contract, including anticipated expense levels and process for securing the contractors , are identified according to organisational practices and policies.


Contract is let.


Tender objectives  are clearly defined and documented.


Processes for letting of contract, including selective or open tender, are put in place in line with organisational practices and policies.


Selection processes that comply with organisational practices and policies and legislative requirements are applied.


Selection of preferred contractor is justified and validated against defined criteria, agreed upon and recorded according to organisational practices and policies.


Contract is negotiated and agreement reached to maximise benefits for the client, following appropriate legal scrutiny and advice.


Contract is drafted and signed according to legislative and organisational requirements and reflecting agreed outcomes.


Manage contractual relationship.


Clear expectations regarding contractual and reporting requirements are communicated to contractors according to legal requirements and organisational practices and policies.


Regular and formalised communication processes with contractors are established and applied.


Business relationships with contractors are established and maintained in line with professional and organisational standards to ensure effective communication and the early identification of potential service delivery problems.


Contractual disputes that arise are managed according to contractual requirements and using established mediation mechanisms.


Measure and monitor contractual performance.


Performance assessments are conducted according to organisational needs and contract requirements, and using a structured feedback system.


Results of performance assessments are analysed to ensure contract milestones, resourcing levels and budget are in line with contract and project requirements.


Feedback is provided to contractors to enhance performance and achievement of organisational goals, and effective completion of projects.


Poor performance is managed in line with organisational and contractual requirements.


Reports of project progress and outcomes are prepared and presented according to organisational practices and policies.


Contracts are concluded in line with organisational and contractual requirements.


Plan for improved contract management and service delivery processes.


Effectiveness and benefits of contracting process and related service delivery are analysed.


Opportunities for process and service delivery improvements are identified and communicated to appropriate staff in the organisation.

Foundation Skills

This section describes the language, literacy, numeracy and employment skills essential to performance in this unit but not explicit in the performance criteria.


Performance feature 

Learning skills to:

  • refine contract management and service delivery processes over time
  • use structured approaches to maintain currency of skills and knowledge as a regular part of routine through, for example, email alerts, conferences, or subscriptions to relevant journals.

Numeracy skills to:

  • critically review risks and their real-world impact on project design, costing and viability
  • extract and analyse a range of mathematical information contained in contracts and service agreements, and gather additional mathematical information from other sources.

Oral communication skills to:

  • negotiate nature and scope of services provided by contractors through open-ended questioning, active listening, paraphrasing and summarising
  • understand and use specialised construction industry vocabulary when liaising with specialist construction industry personnel.

Reading skills to:

  • draw on an extensive construction vocabulary, including specialised terms, to interpret complex legal and regulatory documentation.

Writing skills to:

  • document feedback and performance appraisals of relevant contractors
  • use accurately-spelled specialised construction industry vocabulary in emails, letters and reports to clients and specialist construction industry personnel.

Range of Conditions

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Contractors  must include two or more of the following:

  • asbestos removalists
  • builders
  • carpenters
  • concreters
  • demolition providers
  • electricians
  • heating, ventilation and air conditioning (HVAC) specialists
  • plumbers, including roof plumbers
  • project managers.

Tender objectives  must include:

  • location
  • price limits
  • quality
  • quantity
  • timeframe requirements.

Unit Mapping Information

No equivalent unit.


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=7e15fa6a-68b8-4097-b099-030a5569b1ad


Assessment requirements

Modification History

Release 1.

This version first released with CPC Construction, Plumbing and Services Training Package Version 1.

Performance Evidence

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit. The person must coordinate contractual agreements with a minimum of two different contractors from the list specified in the range of conditions over four building contracts.

For each of the above contracts, the person must:

  • plan and manage the contracting of services
  • work in line with organisational and legislative requirements to frame a valid and workable commercial contract that includes agreed outcomes, costings, timeframes, and processes and mechanisms for communication throughout the duration of the contract through to completion
  • develop and manage processes for the oversight of contracted services ensuring performance meets contracted requirements
  • provide effective feedback to contractors, regarding their performance against the agreed deliverables using agreed communication mechanisms.

The person must also assess the practices and policies of the building surveying practice or team to determine and document the capacity for service delivery and contract improvement, highlighting practices which, if improved, would result in a measurable benefit to the client or the building surveying practice or team.

Knowledge Evidence

A person demonstrating competency in this unit must demonstrate knowledge of:

  • organisational policy relating to the letting of a commercial contract
  • Building Code of Australia (BCA) definitions of classes and types of buildings
  • business ethics and their application to the letting of tenders and contracts
  • tender and contract management requirements and legal constraints
  • compliance requirements of:
  • building control legislation and regulations
  • National Construction Code (NCC)
  • Australian standards referenced by building control legislation and regulations and the NCC
  • state, territory or local authority planning policies
  • project management strategies to ensure quality, timely and professional conduct of work according to service level agreement.

Assessment Conditions

Suitable assessment of performance requires:

  • equipment:
  • computer with internet access and business software currently in use in building surveying practices
  • materials:
  • industry codes of practice applicable to building surveying
  • specifications:
  • access to relevant and current building control legislation, regulations, codes and standards and state, territory or local authority planning policies
  • relationships with team members and supervisor:
  • access to a team of building surveyors with various levels of experience.

Assessor requirements 

Assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

In addition, assessors must also demonstrate current membership of a relevant industry association and have current registration on the National Building Professionals Register in the Building Industry Control category (level 1) or be accredited under the Australian Institute of Building Surveyors (AIBS) National Accreditation Scheme at Building Surveyor level.


Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=7e15fa6a-68b8-4097-b099-030a5569b1ad