Modification History
Not Applicable
Unit Descriptor
Descriptor |
This unit describes the knowledge and skills required to establish a positive relationship with the family of a child going into care and negotiate in relation to care practices to facilitate the child's transition into care |
Application of the Unit
Application |
This unit may apply to community services work in a range of contexts |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Establish a positive relationship with family members |
1.1 Complete introductions and outline worker's own role clearly 1.2 Show the facilities to family members 1.3 Ensure verbal and non-verbal communication styles are used appropriately 1.4 Create welcoming atmosphere for family members and provide opportunities for them to participate in the children's experiences |
2. Exchange information with family members about the child's physical and emotional care needs |
2.1 Ensure information sharing about child's participation in program occurs frequently in accordance with the organisation's guidelines 2.2 Make yourself available for parents to provide information 2.3 Communicate information in a culturally appropriate way 2.4 Respond to messages promptly |
3. Respond to a family member's concern about their child |
3.1 Listen to questions and concerns and respond according to organisation's procedures 3.2 Direct family member to appropriate person or place when further support or action is required 3.3 Ensure communication is appropriate to age, cultural and linguistic background of individual/ group |
4. Reach agreement with family members about care practices |
4.1 Reach agreement on specific requests by negotiation and modification of care practices 4.2 Explain importance of program aspects to parents in relation to their child's needs/development 4.3 Clearly explain and discuss limitations 4.4 Negotiate alternatives/compromises as necessary 4.5 Clearly communicate final decision to all involved |
5. Facilitate child's transition into care |
5.1 Encourage parents to familiarise themselves and their children with the service and workers 5.2 Encourage parents to develop clear and reasonably consistent process of farewell and pick up 5.3 Provide clear information and reassurance to assist parents to develop confidence in the service 5.4 Acknowledge parents' feelings about child care and support in all conversations |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge : The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills : It is critical that the candidate demonstrate the ability to:
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this unit of competency : |
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Access and equity considerations : |
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Context of and specific resources for assessment : |
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Method of assessment : |
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Family members may include : |
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Organisation's guidelines about exchanging information with family members may include : |
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Frequently may be : |
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Depending on : |
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Make yourself available to parents will differ according to the structure of the service . Workers may be available via : |
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Communicate information may be via : |
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Respond to a family member's concern may include : |
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Further support may be available through : |
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Familiarise may relate to : |
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Unit Sector(s)
Not Applicable