Modification History
CHC08 Version 3 |
CHC08 Version 4 |
Description |
CHCORG614B Manage a community sector organisation |
CHCORG614C Manage a community sector organisation |
Unit updated in V4. ISC upgrade changes to remove references to old OHS legislation and replace with references to new WHS legislation. No change to competency outcome. |
Unit Descriptor
Descriptor |
This unit describes the knowledge and skills required to plan and monitor the development direction and changes of a complex organisation, range of programs or major program area |
Application of the Unit
Application |
The skills described in this unit may be applied across a range of community services workplace contexts |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Coordinate organisation planning |
1.1 Identify appropriate strategic alliances and negotiate and maintain participation 1.2 Identify overall purpose and philosophy of the organisation and translate into a written or recorded set of aims and objectives which are clearly understood, measurable and attainable and evaluated as appropriate 1.3 Implement appropriate corporate planning processes that make best use of internal and external consultation processes 1.4 Implement appropriate corporate planning processes to ensure responsiveness to client needs 1.5 Undertake appropriate consultation with relevant people and agencies 1.6 Establish appropriate management structure and process to coordinate corporate planning, advise decision-makers and reflect principles and philosophy of the organisation 1.7 Analyse the way in which values and beliefs of workers and stakeholders may influence defined organisation purpose and philosophy and communicate to all relevant participants 1.8 Make resources available as appropriate to support the planning processes at all levels 1.9 Develop systems, processes and timeframes for all aspects and components of the planning process |
2. Design and implement the structures and process of the organisation |
2.1 Determine appropriate structure for the organisation to match organisation philosophy and purpose 2.2 Develop, agree, implement and monitor lines of decision-making and accountability 2.3 Prepare budgets in line with strategic plan and make allowance for all requirements and components of planning and implementation of programs and services 2.4 Establish financial accountability systems which meet agreed organisation best practice provisions 2.5 Ensure planning guidelines provide for inclusion of appropriate statutory, legislative and practice provisions 2.6 Develop clear, fully documented planning guidelines and systems and make them accessible to all involved |
3. Implement evaluation processes |
3.1 Hold appropriate consultations with stakeholders to examine issues and trends and advise decision-makers of outcomes as required 3.2 Complete all required reporting in a timely way in accordance with organisation requirements 3.3 Identify, develop and implement appropriate evaluation arrangements with representation from relevant stakeholder groups 3.4 Prepare advice and provide to decision-makers within the negotiated format and timeframe |
4. Enable organisation to meet legal requirements |
4.1 Implement mechanisms to ensure relevant commonwealth, state and local government legal requirements are identified and adhered to 4.2 Regularly update information about current legal requirements and if appropriate, develop proposals to modify organisation policy and procedures |
5. Establish the profile of the organisation and market its services |
5.1 Use formal and informal networks as channels to communicate the organisation's activities and achievements 5.2 Use a range of communication media and activities to convey information about activities and achievements of the organisation to encourage support and interest 5.3 Seek and utilise opportunities to promote the organisation through media, government and the community 5.4 Display confidentiality and sensitivity in details, content and extent of public comment on organisation's activities |
6. Give direction for the effective management of the organisation |
6.1 When required, develop and articulate policies and procedures for the employment role of the organisation and monitor their implementation 6.2 Promptly address problems in implementing defined procedures to ensure resolution 6.3 Prepare reports to comprehensively and accurately describe organisation's activities and achievements and present to relevant stakeholders and management, as required 6.4 When required, facilitate processes of management and/or board meetings to ensure effective and informed deliberations and decision-making 6.5 Identify and implement mechanisms for effective coordination of activities and services |
7. Manage changes in the organisation |
7.1 Identify policy, social, political and economic trends and assess their potential impact on the organisation 7.2 Assess and revise management and work practices relative to social, political and economic trends and impacts 7.3 Define and monitor indicators for change within the organisation 7.4 Identify and promote opportunities for positive change and undertake appropriate work to maximise support from staff, clients and stakeholders |
Required Skills and Knowledge
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills: It is critical that the candidate demonstrate the ability to:
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to:
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this unit of competency: |
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Access and equity considerations: |
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Context of and specific resources for assessment: |
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Method of assessment: |
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Range Statement
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Strategies for the development of policies, practices and standards may include: |
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Indicators for change include: |
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Communication designed to promote the organisation include: |
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Changes in the organisation may be related to: |
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Strategic alliances will include: |
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Information management may relate, for example, to: |
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Unit Sector(s)
Not Applicable