Modification History
Not Applicable
Unit Descriptor
Descriptor |
This unit describes the knowledge and skills required to develop and support volunteer workers in an agency |
Application of the Unit
Application |
The skills described in this unit may be applied across a range of community services workplace contexts |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Identify the need and roles for volunteers in the organisation |
1.1 Identify potential roles for volunteers 1.2 Discuss roles and reach agreement with management 1.3 Develop role descriptions 1.4 Identify processes to support volunteers |
2. Recruit volunteers |
2.1 Seek volunteers through advertising in relevant media and community networks 2.2 Arrange and complete interviews with potential volunteers 2.3 Make selections and advise management 2.4 Advise successful volunteers of their selection 2.5 Where necessary, maintain a waiting list of appropriate applicants 2.6 Implement an on-going recruitment program as required |
3. Provide orientation to the organisation |
3.1 Provide volunteers with an orientation to the organisation 3.2 Provide training for specific role in a manner appropriate to organisation needs and resources |
4. On-going support of volunteers is provided |
4.1 Establish regular meetings of volunteers 4.2 Regularly review roles and performance 4.3 Provide individual support and debriefing when necessary |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge : The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills : It is critical that the candidate demonstrate the ability to:
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this unit of competency : |
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Access and equity considerations : |
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Context of and specific resources for assessment : |
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Method of assessment : |
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Volunteers may include : |
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Roles for volunteers may include : |
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Unit Sector(s)
Not Applicable