Modification History
Not Applicable
Unit Descriptor
Descriptor |
This unit describes the knowledge and skills required to assess client needs for delivery of problem gambling counselling services It includes providing an ongoing comprehensive assessment of clients gambling issues and other needs, developing case plans based on the assessment and referring clients to other services as required |
Application of the Unit
Application |
This unit applies to workers in a range of community service sectors who may work with clients with problem gambling issues |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Assess the needs and status of clients |
1.1 Gather information with client to identify reasons for seeking help 1.2 Gather other relevant information with clients to assist in establishing a basis for further work 1.3 Explain client's rights and seek informed consent 1.4 Apply organisation criteria to determine entry to or exclusion from services 1.5 Inform client of applicable parameters of confidentiality, privacy and relevant policy and procedures 1.6 Take client information and gambling history in accordance with organisation policy and procedures 1.7 Assess extent and impact of gambling using information obtained from client and/or from structured assessment screens 1.8 Consider primary problems other than gambling and identified co-morbidities and refer appropriately or implement treatment |
2. Develop a case plan with the client |
2.1 Explore a range of options for addressing client needs and integrate into planning 2.2 Identify and prioritise goals with client and negotiate and agree objectives and processes 2.3 Negotiate and specify case plans 2.4 Define roles, responsibilities and accountabilities of clients, counsellors and other service providers 2.5 Integrate cultural considerations into goal setting and negotiation 2.6 Negotiate communication protocols, ongoing review and evaluation systems 2.7 Document case plans and ongoing case notes according to organisation guidelines |
3. Refer clients |
3.1 Demonstrate awareness of organisation and personal limitations 3.2 Provide referrals as appropriate to address client's other needs 3.3 Discuss range of referral options and their suitability with the client 3.4 Offer client support to make contact with other services 3.5 Provide follow up in accordance with organisation policies and available resources |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge : The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
|
Essential skills : It is critical that the candidate demonstrate the ability to:
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to:
|
Evidence Guide
EVIDENCE GUIDE |
|
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
|
Critical aspects for assessment and evidence required to demonstrate this unit of competency : |
|
Access and equity considerations : |
|
Context of and specific resources for assessment : |
|
Method of assessment : |
|
Range Statement
RANGE STATEMENT |
|
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
|
Assessment may take place : |
|
Clients may include : |
|
Basis for further work may include : |
|
Informed consent : |
Includes:
Is collected in writing if possible - it may include:
|
Take client information and gambling history refers to collection of relevant information , including : |
|
Current status of the client includes : |
|
Structured assessment screens may include : |
|
Indicators of other issues may include : |
|
Options for addressing the range of client needs may include : |
|
Unit Sector(s)
Not Applicable