Release 

Comments 

Release 1

This version was released in CHC Community Services Training Package release 1.0 and meets the requirements of the New Standards for Training Packages.

Changes to elements and performance criteria. New evidence requirements for assessment.

ELEMENT 

PERFORMANCE CRITERIA 

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Determine and assess information requirements in consultation with teacher

1.1 Identify and clarify the purpose and scope of the information required

1.2 Locate possible internal and external sources of online information

1.3 Find and use search engines and databases related to information required, in consultation with teachers, students and peer group

1.4 Determine and use key words and phrases to locate online information

2. Locate online information

2.1 Identify websites and databases

2.2 Use logic and research skills to identify key words and phrases for the search

2.3 Navigate websites and locate information using key words and phrases identified for the topic

2.4 Access sufficient information to meet the needs of the research brief

3. Retrieve, evaluate and report on information

3.1 Download and use information in accordance with the requirements of the research task

3.2 Ensure information is sufficient, current and accurate to meet requirements

3.3 Meet legal and ethical requirements relating to copyright and protection of information

The foundation skills described those required skills (language, literacy and numeracy) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Release 

Comments 

Release 1

This version was released in CHC Community Services Training Package release 1.0 and meets the requirements of the New Standards for Training Packages.

Changes to elements and performance criteria. New evidence requirements for assessment.

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has completed the following tasks at least once:

• used communication skills to confirm search requirements, access relevant personnel and to gain feedback from learners and other stakeholders, including:

• using literacy skills to determine key words, read, analyse and record information, and follow policies and procedures
• using numeracy skills required in logical problem-solving
• retrieving and presenting information in a logical, accurate manner according to requirements of the brief.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role.

These include knowledge of:

• internet protocols
• organisation protocols for internet access
• basic research techniques
• a range of search engines.

Skills must be demonstrated in the workplace.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessment must ensure use of:

• educational equipment and teaching aids
• computer with internet access.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.