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Unit of competency details

CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes HLTHIR404D - Work effectively with Aboriginal and/or Torres Strait Islander peopleThis version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Significant changes to the elements and performance criteria. New evidence requirements for assessment, including volume and frequency. 05/Aug/2015

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 06/Aug/2015


Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnRelease
HLT47415 - Certificate IV in AudiometryCertificate IV in Audiometry
HLT47515 - Certificate IV in Operating Theatre Technical SupportCertificate IV in Operating Theatre Technical Support1-2 
CHC42215 - Certificate IV in Social HousingCertificate IV in Social Housing1-2 
CHC30213 - Certificate III in Education SupportCertificate III in Education Support
HLT41020 - Certificate IV in Ambulance Communications (Dispatch)Certificate IV in Ambulance Communications (Dispatch)1-2 
HLT41115 - Certificate IV in Health CareCertificate IV in Health Care
HLT31020 - Certificate III in Ambulance Communications (Call-taking)Certificate III in Ambulance Communications (Call-taking)
HLT57915 - Diploma of Anaesthetic TechnologyDiploma of Anaesthetic Technology1-2 
CHC34015 - Certificate III in Active VolunteeringCertificate III in Active Volunteering1-2 
CHC30113 - Certificate III in Early Childhood Education and CareCertificate III in Early Childhood Education and Care
CHC50113 - Diploma of Early Childhood Education and CareDiploma of Early Childhood Education and Care3-4 
CHC50313 - Diploma of Child, Youth and Family InterventionDiploma of Child, Youth and Family Intervention4-5 
HLT21020 - Certificate II in Medical Service First ResponseCertificate II in Medical Service First Response1-2 
HLT46115 - Certificate IV in Indigenous Environmental HealthCertificate IV in Indigenous Environmental Health
CHC52015 - Diploma of Community ServicesDiploma of Community Services1-2 
HLT33015 - Certificate III in Allied Health AssistanceCertificate III in Allied Health Assistance1-2 
CHC81015 - Graduate Diploma of Relationship CounsellingGraduate Diploma of Relationship Counselling1-2 
CHC40313 - Certificate IV in Child, Youth and Family InterventionCertificate IV in Child, Youth and Family Intervention3-4 
HLT55118 - Diploma of Dental TechnologyDiploma of Dental Technology
HLT55115 - Diploma of Dental TechnologyDiploma of Dental Technology
CHC43415 - Certificate IV in Leisure and HealthCertificate IV in Leisure and Health1-2 
CHC40213 - Certificate IV in Education SupportCertificate IV in Education Support
CHC42115 - Certificate IV in Community DevelopmentCertificate IV in Community Development1-2 
CHC14015 - Certificate I in Active VolunteeringCertificate I in Active Volunteering1-2 
HLT43015 - Certificate IV in Allied Health AssistanceCertificate IV in Allied Health Assistance1-2 
CHC53315 - Diploma of Mental HealthDiploma of Mental Health1-2 
HLT31015 - Certificate III in Ambulance Communications (Call-taking)Certificate III in Ambulance Communications (Call-taking)
CHC52115 - Diploma of Community DevelopmentDiploma of Community Development1-2 
HLT57415 - Diploma of AudiometryDiploma of Audiometry
HLT36115 - Certificate III in Indigenous Environmental HealthCertificate III in Indigenous Environmental Health
CHC22015 - Certificate II in Community ServicesCertificate II in Community Services
HLT51015 - Diploma of Paramedical ScienceDiploma of Paramedical Science
CHC53415 - Diploma of Leisure and HealthDiploma of Leisure and Health1-3 
HLT35115 - Certificate III in Dental Laboratory AssistingCertificate III in Dental Laboratory Assisting
CHC43115 - Certificate IV in DisabilityCertificate IV in Disability1-2 
HLT51020 - Diploma of Emergency Health CareDiploma of Emergency Health Care1-2 
HLT41015 - Certificate IV in Ambulance Communications (Dispatch)Certificate IV in Ambulance Communications (Dispatch)
CHC41115 - Certificate IV in Employment ServicesCertificate IV in Employment Services1-2 
CHC40413 - Certificate IV in Youth WorkCertificate IV in Youth Work4-5 
HLT36015 - Certificate III in Population HealthCertificate III in Population Health
HLT46015 - Certificate IV in Population HealthCertificate IV in Population Health
CHC24015 - Certificate II in Active VolunteeringCertificate II in Active Volunteering
CHC42015 - Certificate IV in Community ServicesCertificate IV in Community Services1-2 
CHC43015 - Certificate IV in Ageing SupportCertificate IV in Ageing Support1-2 
CHC43315 - Certificate IV in Mental HealthCertificate IV in Mental Health1-2 
CHC42315 - Certificate IV in Chaplaincy and Pastoral CareCertificate IV in Chaplaincy and Pastoral Care1-2 
HLT41120 - Certificate IV in Health CareCertificate IV in Health Care
CHC62015 - Advanced Diploma of Community Sector ManagementAdvanced Diploma of Community Sector Management1-2 
CHC50213 - Diploma of School Age Education and CareDiploma of School Age Education and Care3-4 
CHC81215 - Graduate Certificate in Statutory Child ProtectionGraduate Certificate in Statutory Child Protection1-2 
HLT33215 - Certificate III in Health Support ServicesCertificate III in Health Support Services
HLT31220 - Certificate III in Basic Health CareCertificate III in Basic Health Care
HLT23215 - Certificate II in Health Support ServicesCertificate II in Health Support Services1-2 
HLT26015 - Certificate II in Population HealthCertificate II in Population Health
HLT21015 - Certificate II in Medical Service First ResponseCertificate II in Medical Service First Response
CHC53215 - Diploma of Alcohol and Other DrugsDiploma of Alcohol and Other Drugs1-2 
CHC50413 - Diploma of Youth WorkDiploma of Youth Work4-5 
CHC41215 - Certificate IV in Career DevelopmentCertificate IV in Career Development
CHC51015 - Diploma of CounsellingDiploma of Counselling
HLT31120 - Certificate III in Non-Emergency Patient TransportCertificate III in Non-Emergency Patient Transport1-2 
HLT31115 - Certificate III in Non-Emergency Patient TransportCertificate III in Non-Emergency Patient Transport
CHC33015 - Certificate III in Individual SupportCertificate III in Individual Support1-4 
HLT33115 - Certificate III in Health Services AssistanceCertificate III in Health Services Assistance1-2 
HLT26115 - Certificate II in Indigenous Environmental HealthCertificate II in Indigenous Environmental Health
CHC43215 - Certificate IV in Alcohol and Other DrugsCertificate IV in Alcohol and Other Drugs1-2 
CHC43515 - Certificate IV in Mental Health Peer WorkCertificate IV in Mental Health Peer Work1-2 
HLT54115 - Diploma of NursingDiploma of Nursing
CHC40113 - Certificate IV in School Age Education and CareCertificate IV in School Age Education and Care4-5 
CHC51115 - Diploma of Financial CounsellingDiploma of Financial Counselling
HLT31215 - Certificate III in Basic Health CareCertificate III in Basic Health Care
HLT26120 - Certificate II in Indigenous Environmental HealthCertificate II in Indigenous Environmental Health1-2 
CHC32015 - Certificate III in Community ServicesCertificate III in Community Services1-2 
CHC81115 - Graduate Diploma of Family Dispute ResolutionGraduate Diploma of Family Dispute Resolution
CHC44015 - Certificate IV in Coordination of volunteer programsCertificate IV in Coordination of volunteer programs
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Accredited courses that have this unit in the completion mapping

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 090311 Indigenous Studies  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 090311 Indigenous Studies  02/Nov/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages.

Significant changes to the elements and performance criteria. New evidence requirements for assessment, including volume and frequency.

Application

The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety.

This unit applies to people working in a broad range of roles including those involved in direct client service, program planning, development and evaluation contexts.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Identify cultural safety issues in the workplace

1.1 Identify the potential impact of cultural factors on service delivery to Aboriginal and/or Torres Strait Islander clients

1.2 Identify critical issues that influence relationships and communication with Aboriginal and/or Torres Strait Islander people

1.3 Establish key aspects of cultural safety in consultation with Aboriginal and/or Torres Strait Islander people

1.4 Evaluate the extent to which cultural safety is integrated in own work and workplace

2. Model cultural safety in own work

2.1 Ensure work practices are grounded in awareness of one’s own cultural bias

2.2 Reflect awareness of own and other cultures in work practices

2.3 Use communication techniques and work practices that show respect for the cultural differences of Aboriginal and/or Torres Strait Islander people

2.4 Engage with Aboriginal and/or Torres Strait Islander interpreters and colleagues as cultural brokers, according to situation needs

3. Develop strategies for improved cultural safety

3.1 Support the development of effective partnerships between staff, Aboriginal and/or Torres Strait Islander people and their communities

3.2 Identify and utilise resources to promote partnerships

3.3 Devise and document ways to support the delivery of services and programs that are culturally safe and encourage increased participation

3.4 Integrate strategies that encourage self-determination and community control in services and programs

4. Evaluate cultural safety strategies

4.1 Agree outcomes against which cultural safety strategies can be measured

4.2 Involve Aboriginal and/or Torres Strait Islander people in evaluations

4.3 Evaluate programs and services against desired outcomes

4.4 Revise strategies based on evaluation with appropriate engagement of Aboriginal and/or Torres Strait Islander people

Foundation Skills

The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

No equivalent unit.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages.

Significant changes to the elements and performance criteria. New evidence requirements for assessment, including volume and frequency.

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

  • promoted Aboriginal and/or Torres Strait Islander cultural safety in the context of at least 1 workplace
  • researched culture and history, the impact of European settlement, loss of land and culture and the importance of law and kinship
  • evaluated ways to improve communication with Aboriginal and/or Torres Strait Islander peoples who may be clients or colleagues.

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

  • concept of Aboriginal and/or Torres Strait Islander cultural safety in the community services and health context, and its relationship with:
  • cultural awareness
  • cultural competence
  • legislative context for Aboriginal and/or Torres Strait Islander cultural safety
  • the diversity of Aboriginal and/or Torres Strait Islander cultures
  • historical, social, political and economic issues affecting Aboriginal and/or Torres Strait Islander people and their engagement with community services and health systems, including:
  • impact of European settlement
  • loss of land and culture
  • racism and discrimination
  • past and present power relations
  • own culture, western systems and structures and how these impact on Aboriginal and/or Torres Strait Islander people and their engagement with services
  • factors that contribute to Aboriginal and/or Torres Strait Islander ill health and common diseases experienced by these groups of people:
  • impact of trauma on individuals’ ability for:
  • decision-making
  • communicating
  • understanding
  • retaining information
  • ways to involve Aboriginal and/or Torres Strait Islander people in the planning and delivery of services and programs

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. Where simulation is used, it must reflect real working conditions by modelling industry operating conditions and contingencies, as well as, using suitable facilities, equipment and resources.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

In addition, assessment must involve persons approved of by relevant local community elders.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53