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Unit of competency details

CHCDIS019 - Provide person-centred services to people with disability with complex needs (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes CHCDIS010 - Provide person-centred services to people with disability with complex needsNon Equivalent. Changes to Performance Criteria, Performance Evidence, Knowledge Evidence, Assessment Conditions to reflect changed industry expectations. 22/Nov/2022

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 23/Nov/2022


Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
HLT40221 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care PracticeCertificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care PracticeCurrent
CHC50321 - Diploma of Child, Youth and Family InterventionDiploma of Child, Youth and Family InterventionCurrent
CHC42021 - Certificate IV in Community ServicesCertificate IV in Community ServicesCurrent
CHC43121 - Certificate IV in Disability SupportCertificate IV in Disability SupportCurrent
HLT40121 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health CareCertificate IV in Aboriginal and/or Torres Strait Islander Primary Health CareCurrent
HLT50121 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care PracticeDiploma of Aboriginal and/or Torres Strait Islander Primary Health Care PracticeCurrent
CHC52021 - Diploma of Community ServicesDiploma of Community ServicesCurrent
CHC50521 - Diploma of Youth JusticeDiploma of Youth JusticeCurrent
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 090509 Care For The Disabled  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 090509 Care For The Disabled  08/Feb/2023 
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Unit of competency

Modification History

Not applicable.

Application

This unit describes the performance outcomes, skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional.

This unit applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Pre-requisite Unit

Nil

Unit Sector

Disability Support

Elements and Performance Criteria

ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate and prioritise the needs of a person with complex support issues.

1.1. Identify and prioritise the needs of the person, taking into account any co-existing issues.

1.2. Work with the person within the scope of own job role and according to organisational policies and procedures to identify specific problems, issues and challenges they experience.

1.3. Analyse and interpret data with assistance from health professionals and colleagues.

1.4. Recognise the impact of complex support issues on the person’s family.

1.5. Establish priorities for support with the person, their family, carer or others identified by the person.

2. Develop an individualised plan to achieve maximum quality of life.

2.1. Utilise best practice guidelines when working with people with disability to develop strategies to address complex and special needs.

2.2. Liaise with relevant experts and health professionals when developing individualised plans.

2.3. Discuss and establish goals with the person, their family, carer or others identified by the person.

2.4. Work with the person to identify services and supports to meet their identified goals.

2.5. Access and negotiate resources in order to deliver identified services and supports.

2.6. Work with the person to facilitate access to community support agencies to achieve established goals.

3. Coordinate the delivery of the individualised plan.

3.1. Collaborate with supervisor to ensure services and support activities are undertaken by appropriately skilled workers.

3.2. Recognise when a service or support worker is no longer able to provide the level of service required, incorporating feedback from the person with disability.

3.3. Support the person with disability and all stakeholders involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan.

4. Coordinate the monitoring, evaluation and review of the individualised plan.

4.1. Seek feedback from the person with disability and all stakeholders when evaluating effectiveness of the individualised plan and re-prioritising support needs.

4.2. Seek advice and assistance from supervisor when the person’s goals and needs are not being achieved.

4.3. Contribute to necessary revisions of the individualised plan within the scope of own job role, organisational policies and procedures and in consultation with the person with disability, their family, carer or others identified by the person.

Foundation Skills

Foundation skills essential to performance are explicit in the Performance Criteria of this unit of competency.

Unit Mapping Information

Supersedes and is not equivalent to CHCDIS010 Provide person-centred services to people with disability with complex needs.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53

 

Assessment requirements

Modification History

Not applicable.

Performance Evidence

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

  • evaluate and prioritise the needs of at least three people with complex or special support needs and develop individualised plans to meet their needs
  • coordinate the delivery, monitoring, evaluation and review of at least three individualised plans.

Knowledge Evidence

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

  • factors that would lead to someone being classified as having complex needs rather than basic needs
  • basic physiology and psychology as they apply to disability types
  • basic nutrition guidelines and principles as they apply to a range of disability types and when to refer to supervisor or practitioner
  • common issues and challenges facing people with disability including:
  • systemic and structural issues
  • abuse, neglect and exploitation
  • discrimination and stigma
  • manifestations and presentation of common health problems as well as potential behavioural challenges associated with different disability types
  • formal and informal assessment approaches for assessment of people with complex and special needs
  • legislative, statutory, professional and ethical standards related to development of individualised plans
  • restrictive practice:
  • types of regulated restrictive practices:
  • seclusion
  • chemical restraint
  • mechanical restraint
  • physical restraint
  • environmental restraint
  • unregulated restrictive practices
  • human rights considerations for use of restrictive practices
  • principles of the National Framework for Reducing and Eliminating the Use of Restrictive Practices in the Disability Service Sector
  • role of the National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission in regulating use of restrictive practices
  • when it is acceptable to use restrictive practices
  • role of behaviour support practitioner in developing behaviour support plan that includes restrictive practices
  • consequences of unauthorised use of restrictive practices
  • positive proactive approaches to support that eliminate the need to use restrictive practices
  • physical, psychological and emotional risks related to the use of restrictive practices
  • processes for reporting changes in behaviour that may require review of the restrictive practices in the behaviour support plan
  • documentation of use of restrictive practices:
  • organisational policies and procedures
  • regulatory and legislative requirements for documentation
  • role of family members, carers, community service providers and others in developing and managing individualised plans
  • organisational policies and procedures for:
  • developing and managing individualised plans
  • documenting information
  • seeking feedback from stakeholders
  • monitoring and evaluating individualised plans.

Assessment Conditions

Skills must be demonstrated in the workplace or a simulated environment that reflects workplace conditions.

Assessment must ensure access to:

  • facilities, equipment and resources that reflect real working conditions and model industry operating conditions and contingencies
  • organisational policies and procedures
  • individualised plans and any equipment outlined in the plans
  • opportunities for engagement with people with disability.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53