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Unit of competency details

CHCDFV004 - Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes CHCDFV406C - Provide domestic and family violence support in Aboriginal and Torres Strait Islander communitiesThis version was released in CHC Community Services Training Package release 3.0 and meets the requirements of the 2012 Standards for Training Packages. Minimal changes to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence. 07/Dec/2015

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 08/Dec/2015


Accredited courses that have this unit in the completion mapping

Training packages that include this unit

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
HLT50213 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care PracticeDiploma of Aboriginal and/or Torres Strait Islander Primary Health Care Practice 
HLT50113 - Diploma of Aboriginal and/or Torres Strait Islander Primary Health CareDiploma of Aboriginal and/or Torres Strait Islander Primary Health Care 
HLT40213 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care PracticeCertificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care Practice 
HLT40113 - Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health CareCertificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care 
HLT30113 - Certificate III in Aboriginal and/or Torres Strait Islander Primary Health CareCertificate III in Aboriginal and/or Torres Strait Islander Primary Health Care 
CHC81215 - Graduate Certificate in Statutory Child ProtectionGraduate Certificate in Statutory Child Protection 
CHC81115 - Graduate Diploma of Family Dispute ResolutionGraduate Diploma of Family Dispute Resolution 
CHC81015 - Graduate Diploma of Relationship CounsellingGraduate Diploma of Relationship Counselling 
CHC42015 - Certificate IV in Community ServicesCertificate IV in Community Services 
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Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 090501 Social Work  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 090501 Social Work  29/Apr/2016 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version was released in CHC Community Services Training Package release 3.0 and meets the requirements of the 2012 Standards for Training Packages.

Minimal changes to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence.

Supersedes CHCDFV406C

Application

This unit describes the skills and knowledge required to establish and maintain community relationships, work within cultural protocols and support people who have been affected by domestic and family violence. It requires sensitivity and understanding of diverse cultural protocols and practices, including appropriate interpersonal and networking skills.

This unit applies to community services workers providing services in Aboriginal and/or Torres Strait Islander communities.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish and maintain relationship with community

1.1 Establish and maintain relationships withkey people in a community to promote services and to develop respect, acceptance, confidence and credibility

1.2 Identify and respectrestrictions and protocols regarding communicating and relating with the community and its members

1.3 Support community programs which meet the needs identified by clients

1.4 Collect and review local informationto identify the requirements of the community in relation to domestic and family violence issues

1.5 Provide feedback to the community and individuals in relation to information collected

1.6 Respect and encourage the value of community, elders and kinship system as a social support mechanism and use when appropriate with client consent

2. Work within cultural requirements

2.1 Ensure information provided is linguistically, visually and culturally acceptable to the community

2.2 Identify and recognise different views of the community and consider in planning any support activities

2.3 Adapt work processes to meet requirements of the communityand specific needs of individuals

2.4 Use values, issues and structures within the community to maximise outcomes for clients

2.5 Work with the whole family including perpetrators, siblings, extended family and community members according to individual needs

2.6 Make work consistent with organisation standards and procedures, current legislative and statutory requirements, and community practices

3. Support clients

3.1 Prioritise physical and emotional safety of clients and safety of their families

3.2 Use interpersonal skills that facilitate accurate and relevant exchange of information and to make sure individual stories are heard, accepted, understood and validated

3.3 Provide the individual with feedback to ensure accuracy and appropriate interpretation of their stories

3.4 Identify, assess and respond to any indications of risk or harm according to the degree and nature of the risk and the client’s wishes and circumstances

3.5 Explain and promote client and worker rights and responsibilities throughout client contact

3.6 Complete record-keeping and reporting according to organisation standards and procedures and confidentiality requirements

Foundation Skills

The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

No equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version was released in CHC Community Services Training Package release 3.0 and meets the requirements of the 2012 Standards for Training Packages.

Minimal changes to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence.

Supersedes CHCDFV406C

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

  • provided domestic and family violence support in accordance with legal and procedural requirements in at least 1 Aboriginal and/or Torres Strait Islander community, and to at least 3 different clients
  • provided services in ways that reflect understanding of Aboriginal and the Torres Strait Islander concepts of domestic and family violence
  • used and adapted the following interpersonal and communication skills to suit specific community cultural and linguistic needs:
  • questioning
  • active listening
  • storytelling
  • rapport and relationship building.

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

  • legal and ethical considerations (national and state/territory) for workers interacting with clients affected by domestic and family violence in an Aboriginal and/or Torres Strait Islander context, and how these are applied in organisations and individual practice:
  • codes of conduct
  • discrimination
  • duty of care
  • human rights
  • mandatory reporting
  • privacy, confidentiality and disclosure
  • records management
  • rights and responsibilities of:
  • workers and employers
  • individuals, families, the community and society to minimise or prevent domestic violence
  • work role boundaries – responsibilities and limitations
  • work health and safety
  • domestic violence and its context, including:
  • social, historical, political and economic context of domestic violence, including types and nature of domestic violence, power and gender issues, child abuse and associated criminal issues
  • prevalence of myths, unhelpful beliefs, attitudes and practices in the broader society regarding domestic violence and their effects on individuals’ rights to safety and autonomy
  • impacts of cultural, sub-cultural, social, religious, gender, age, language issues etc on attitudes towards domestic and family violence in Aboriginal and/or Torres Strait Islander communities
  • social, historic, spiritual and environmental factors which have an impact on the lives of the community and which are reflected in community relationships and practices
  • key people and groups within the community and relevant protocols and restrictions for consultation and decision-making
  • community development principles and strategies and their application
  • ways to gain community acceptance
  • cultural and language groups represented within the local/regional community, and a respect of their values, beliefs and traditions
  • how to communicate with the community (adaptation of language, verbal and non-verbal, local language)
  • domestic and family violence indicators and procedures for undertaking assessment of client needs
  • organisation procedures, practices and standards for:
  • client assessment
  • allocation of services
  • case management
  • interviewing
  • use of resources
  • programmed intervention
  • referral
  • community involvement
  • structural barriers and their impact e.g. institutional racism and their effects on Aboriginal and Torres Strait Islander People accessing services
  • Aboriginal and/or Torres Strait Islander kinship systems
  • own values and attitudes and their potential impact on clients.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including:
  • organisation policies and procedures
  • modelling of industry operating conditions, including:
  • scenarios that involve interactions with Aboriginal and/or Torres Strait Islander people.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53