Release 

Comments 

Release 2

Updated:

• assessor requirements statement
• foundation skills lead in statement
• licensing statement
• modification history to reflect 2012 standards

Equivalent outcome.

Release 1

This version was released in CHC Community Services Training Package release 1.0 and meets the requirements of the 2012 Standards for Training Packages.

Significant changes to elements and performance criteria.

New evidence requirements for assessment.

Removed pre-requisite.

ELEMENT 

PERFORMANCE CRITERIA 

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Identify social and cultural issues impacting on clients in Australian society

1.1 Identify major social and cultural institutions in Australian society and their societal functions

1.2 Identify ways in which major institutions in Australian society can impact clients as individuals and as part of community and family groups

1.3 Examine and identify possible effects and consequences of conditions and experiences of inequality on clients as individuals and as part of community and family groups

1.4 Identify impacts of long-term unemployment and associated issues on clients as individuals and as family members

1.5 Where relevant, identify factors associated with age in Australian society and their impact on clients as individuals and in family and community settings

2. Analyse impacts of social and cultural factors on clients

2.1 Use available information to identify and analyse social and cultural factors impacting on individual clients, groups or communities

2.2 Clarify current health and wellbeing and associated needs for individual clients, groups or communities

2.3 Make informed decisions in relation to specific work to be undertaken and/or services to be provided to client/s

3. Monitor impact of social and cultural factors on community work and services provided to clients

3.1 Monitor impact of work undertaken and/or services provided to clients, in line with scope of own work role and organisational policies and procedures

3.2 Review effectiveness of work undertaken and/or services provided to clients, in relation to identified social and cultural factors impacting on clients, groups or communities

3.3 If required, revise aspects of work undertaken and/or services provided to better address social and cultural issues and enhance outcomes for clients, groups or communities

The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Release 

Comments 

Release 2

Updated:

• assessor requirements statement
• foundation skills lead in statement
• licensing statement
• modification history to reflect 2012 standards

Equivalent outcome.

Release 1

This version was released in CHC Community Services Training Package release 1.0 and meets the requirements of the 2012 Standards for Training Packages.

Significant changes to elements and performance criteria.

New evidence requirements for assessment.

Removed pre-requisite.

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has completed the following tasks:

• advised, referred or provided at least three clients with access to services based on socio-cultural information gathered
• monitored and reviewed effectiveness of work and/or services provided to clients
• revised work and/or services provided to clients to enhance client outcomes and better address their social and cultural issues
• performed the activities outlined in the performance criteria of this unit during a period of at least 100 hours of work within a community services workplace.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. These include knowledge of:

• functions of social and cultural institutions within Australian society
• factors contributing to client experiences of inequality and the possible effects and consequences on their role in society
• effects and consequences of unemployment on clients and in our society
• contemporary frameworks and influences underpinning social policy
• political and economic theory and systems
• concepts of inequality and how they impact on individuals and society
• different beliefs about various stratifications in our society and the ways in which stereotypes develop, and their impact
• specific policy decisions and their impact on community work
• organisational standards, policies and procedures.

Skills must be demonstrated in the workplace.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.