Modification History
CHC08 Version 3 |
CHC08 Version 4 |
Comments |
CHCCS421A Undertake community sector work within own community |
CHCCS421B Undertake community sector work within own community |
ISC upgrade changes to remove references to old OHS legislation and replace with references to new WHS legislation. No change to competency outcome. |
Unit Descriptor
Unit Descriptor |
This unit deals with the skills and knowledge required for workers to deal with a range of issues associated with delivery of programs and services to individual and communities within the context of community sector work in communities in which they are personally involved |
Application of the Unit
Application |
This unit applies to workers involved in the delivery of community services to members of their own community Work who may be undertaken individually and/or as part of a team, with services delivered through visits to the community, through community-specific agencies or through mainstream services |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Address cultural issues and complexities when working in own community |
1.1 Apply an understanding of the cultural issues and complexities of working with own community 1.2 Identify historical, social, political, economic and environmental factors which currently impact on people in the community 1.3 Identify potential issues related to the delivery of programs and services to own community for self and community members 1.4 Identify current strategies, programs and models that address identified issues and apply in work practice |
2. Apply appropriate service frameworks and models |
2.1 Identify suitable services and organisations and clarify their potential role and approach to addressing community issues 2.2 Identify appropriate frameworks for service delivery in the community, taking into account potential issues and conflicts related to service delivery 2.3 Promote and select services and approaches that support individuals and the community to be self-determining and empowered 2.4 Demonstrate commitment to achieving access and equity to services for community members, in line with identified need 2.5 Establish and maintain networks with relevant agencies and associated services (e.g. housing agencies) to support individuals and communities |
3. Work in a culturally safe manner |
3.1 Consider and respect local community values, beliefs and roles when providing services to individuals and the community 3.2 Apply cultural safety protocols in implementing government policies, undertaking research and data collection and delivering services to individuals and the community 3.3 Identify cultural or belief based factors that may present a barrier to behaviour change and/or adaptation to current circumstances 3.4 Identify cultural or belief based factors that may produce stress and have a potential to impact own work practices and report to organisation as appropriate to support service delivery and personal well being 3.5 Deliver services safely as limited by own level of competence and responsibility and in line with organisation policies, regulatory requirements and community protocols |
4. Apply strategies and policies relevant to service delivery |
4.1 Identify aspects of organisation service strategies, policies, bodies and resources relevant to work in specific communities 4.2 Apply strategies and policies to address identified needs of individuals and the community 4.3 Identify barriers to access and equity in relation to services 4.4 Take available opportunities to advocate on behalf of individuals and/or the community 4.5 Maintain confidentiality of client information |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills: It is critical that the candidate demonstrate the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects of assessment: |
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Access and equity considerations: |
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Context of and specific resources for assessment: |
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Method of assessment: |
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Cultural safety refers to: |
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Cultural or belief based factors that may produce stress include: |
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Agencies associated services may include: |
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Barriers to access and equity may include: |
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Organisation policies and regulatory requirements may include: |
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Unit Sector(s)
Not Applicable