Unit of competency details

CHCCD508C - Support community action (Release 1)


Usage recommendation:
Is superseded by and equivalent to CHCCD508D - Support community actionISC upgrade changes to remove references to old OHS legislation and replace with references to new WHS legislation. 06/May/2012
Supersedes and is equivalent to CHCCD8B - Support community actionEquivalent outcome 04/May/2009

ReleaseRelease date
1 1 (this release) 05/May/2009

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
CHC40808 - Certificate IV in Community DevelopmentCertificate IV in Community DevelopmentSuperseded
PSP50204 - Diploma of Government (Community Capacity)Diploma of Government (Community Capacity)Superseded1-2 
HLT42307 - Certificate IV in Population HealthCertificate IV in Population HealthSuperseded
HLT42407 - Certificate IV in Indigenous Environmental HealthCertificate IV in Indigenous Environmental HealthSuperseded
HLT51012 - Diploma of Population HealthDiploma of Population HealthDeleted
HLT51107 - Diploma of Indigenous Environmental HealthDiploma of Indigenous Environmental HealthSuperseded
CHC50608 - Diploma of Community Services WorkDiploma of Community Services WorkSuperseded
HLT51112 - Diploma of Indigenous Environmental HealthDiploma of Indigenous Environmental HealthDeleted
HLT51007 - Diploma of Population HealthDiploma of Population HealthSuperseded
CHC50708 - Diploma of Community DevelopmentDiploma of Community DevelopmentSuperseded
Items per page 10 | 20 | 50 | 100
Displaying items 1 - 10 of 13


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 090599 Human Welfare Studies And Services, N.e.c.  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 090599 Human Welfare Studies And Services, N.e.c.  02/Feb/2009 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Modification History

Not Applicable

Unit Descriptor


This unit describes the knowledge and skills required to support the community to represent their own needs through social and public action

Application of the Unit


This unit is intended for application within a community work or community development work context

Licensing/Regulatory Information

Not Applicable


Not Applicable

Employability Skills Information

Employability Skills 

This unit contains Employability Skills

Elements and Performance Criteria Pre-Content

Elements define the essential outcomes of a unit of competency.

The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement.

Elements and Performance Criteria



1. Respond to community needs

1.1 Plan and implement appropriate opportunities so that people in the community can promote their issues

1.2 Identify and clarify a range of forms of consultation and research methods

1.3 Identify, develop and agree with key people strategies for meeting community needs

2. Support identified community needs

2.1 Assess relevance and appropriateness of a range of mechanisms  and actions  to address community needs

2.2 Calculate and assess resources  required for availability and appropriateness and where possible, provide these resources

2.4 Undertake appropriate work to ensure that resourcing to meet community needs is provided and made available

3. Evaluate effectiveness of community action

3.1 Evaluate the effectiveness of activities using accepted strategies and mechanisms 

3.2 Review progress of strategies with key people and negotiate and implement required changes

3.3 Document outcomes of evaluations and report to key people

Required Skills and Knowledge


This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge :

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

  • Social structures and systems in the community
  • Complex cultural awareness
  • Components of strategic planning
  • Decision-making systems and leadership
  • Community development principles relevant to social action and public processes
  • Current social policy and its implementation programs
  • Depending on the work role or services provided, specific knowledge of particular groups or issues may be required, including alcohol and other drugs (AOD):
  • cultural and linguistic diversity
  • risk of self-harm
  • women
  • men
  • community education
  • Aboriginal and Torres Strait Islander people
  • mental health

Essential skills :

It is critical that the candidate demonstrate the ability to:

  • Support communities to identify their rights and represent their own needs through social and public action
  • Motivate individuals and groups to work cooperatively

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

  • Demonstrate application of skills in:
  • applying evaluation methods
  • applying research methods
  • marketing and promotion
  • negotiation
  • effective use of relevant information technology in line with occupational health and safety (OHS) guidelines

Evidence Guide


The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency :

  • The individual being assessed must provide evidence of specified essential knowledge as well as skills
  • This unit can be assessed in the workplace, in the community or in relevant simulations
  • Consistency in performance should consider specific needs of the community and how community action can support these needs

Access and equity considerations :

  • All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
  • All workers should develop their ability to work in a culturally diverse environment
  • In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
  • Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment :

  • This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
  • Resources required for assessment include access to a workplace or community or an appropriately simulated environment

Method of assessment :

  • In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios
  • Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes
  • Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons

Range Statement


The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Actions for the support of community needs may include :

  • Strategies to change, promote or protect existing social structures, services, resources
  • Initiatives by the community and undertaken by the community and/or agencies
  • Initiatives undertaken by the organisation and supported by the community and/or agencies
  • Routinely planned and specific/occasional actions
  • General and specially targeted
  • Social action
  • Promotion

Mechanisms may include :

  • Structures
  • Processes/protocol
  • Consultation, participation , accountability
  • Review, evaluation
  • Existing and specially created
  • Community development strategies

Resources may include :

  • Those of the organisation
  • Those acquired from other agencies
  • System support/administration/policy
  • Material/financial/facilities/equipment
  • Developmental/information/training
  • Information technology

Unit Sector(s)

Not Applicable