Unit of competency details
CHCCCS033 - Identify and report abuse (Release 1)
Summary
Usage recommendation:
Current
Releases:
| 1 1 (this release) |
23/Nov/2022 |
Companion volumes:
Unit of competency
Assessment requirements
Training packages that include this unit
Qualifications that include this unit
Classifications
Classification history
| ASCED Module/Unit of Competency Field of Education Identifier | 090501 | Social Work | 08/Feb/2023 | |
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Unit of competency
Modification History
Not applicable.
Application
This unit describes the performance outcomes, skills and knowledge required to identify signs of abuse, including suspected abuse or allegations of abuse, take appropriate action according to role and responsibilities and minimise the risk of abuse to a person.
This unit applies to workers in a range of community services contexts. Work may be carried out under direct, indirect or remote supervision.
The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Pre-requisite Unit
Nil
Unit Sector
Client Care and Support
Elements and Performance Criteria
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ELEMENTS
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PERFORMANCE CRITERIA
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Elements describe the essential outcomes
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Performance criteria describe the performance needed to demonstrate achievement of the element.
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1. Identify signs of abuse, neglect and exploitation.
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1.1. Read individualised plan to understand baseline for the person.
1.2. Communicate with the person to ascertain their wellbeing.
1.3. Recognise behavioural and physical indicators of abuse.
1.4. Observe and recognise environmental signs of abuse.
1.5. Recognise signs and signals external to the person which indicate abuse.
1.6. Document concerns and report to supervisor or other relevant professional.
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2 Support people experiencing abuse, neglect and exploitation.
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2.1. Respond to the person’s physical and mental signs and symptoms of abuse.
2.2. Provide reassurance to the person.
2.3. Determine the course of action required to ensure the safety of the person and confirm the person’s agreement.
2.4. Document the incident or concern and associated communications with the person.
2.5. Determine the person’s understanding and interpretation of the situation and ensuing procedures and provide support relevant to the situation.
2.6. Recognise when to engage additional support and assistance.
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3. Complete documentation and reporting.
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3.1. Complete documentation complying with legal requirements and organisational policies and procedures.
3.2. Maintain and store documentation according to organisational policies and procedures.
3.3. Reflect on own actions in accordance with statutory obligations and organisational policies and procedures.
3.4. Provide input to the process of improving systems and procedures.
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4. Manage the personal impacts of supporting people experiencing abuse, neglect and exploitation.
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4.1. Use self-reflection and de-briefing to identify physical, mental and emotional impacts of the incident on self.
4.2. Use appropriate techniques to respond to physical, mental or emotional impacts of the incident.
4.3. Recognise signs of mental and emotional impacts on self that require professional counselling and seek support.
4.4. Use self-reflection to identify personal response strategies that could be used in future to protect own wellbeing.
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Foundation Skills
Foundation skills essential to performance are explicit in the Performance Criteria of this unit of competency.
Unit Mapping Information
Supersedes and is not equivalent to CHCCCS021 Respond to suspected abuse.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53
Assessment requirements
Modification History
Not applicable.
Performance Evidence
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
- recognise and respond to three different scenarios of abuse in accordance with legal requirements and organisational policies and procedures, including:
- identifying signs and indicators of abuse
- providing support to the person
- completing documentation and reporting requirements
- identify three indicators of physiological impacts on self of supporting a person who has experienced abuse, neglect or exploitation and identify options for accessing support services.
Knowledge Evidence
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
- legislation, policy and ethical considerations relevant to identifying and reporting abuse and how these are applied in an organisational and individual practice:
- regulatory requirements
- codes of conduct
- duty of care
- dignity of risk
- human rights:
- right to make own decisions
- implications when people are unable to exercise their rights
- organisation’s responsibility to the care recipient
- informed consent
- mandatory reporting
- compulsory reporting
- reportable incidents
- privacy, confidentiality and disclosure
- types of abuse, neglect and exploitation:
- emotional
- psychological
- financial
- physical
- sexual
- coercion
- grooming
- undue influence
- systemic
- relationship between abuse and devaluation
- roles, responsibilities and scope of practice of parties involved in supporting people who are at risk of abuse
- processes and techniques for responding to an allegation of abuse:
- ensuring the safety of the person
- listening supportively and reassuring the person
- recording information provided accurately and objectively
- explaining the process of reporting internally to the person
- escalating the issue to the relevant party
- supporting the person throughout the process
- indicators of abuse, neglect and exploitation:
- physical and mental distress
- changes in behaviour
- changes in appearance
- environmental signs
- external signs
- systems and procedures used to manage suspected abuse:
- process for identifying abuse
- actions to take if abuse is suspected
- use of abuse safeguards
- reporting procedures
- organisational policies and procedures for:
- when to seek additional support
- types of support or services that may be required
- documentation and reporting:
- accurate
- timely
- objective
- maintaining and storing documentation:
- privacy and confidentiality
- allowing the person access to their own records on request
- reflecting on own actions in responding to incidences of abuse, neglect or exploitation
- techniques for reflection:
- what is reflection
- why and how to use a process of reflection
- what makes for meaningful reflection
- identifying workplace stressors
- responding to workplace stressors
- building resilience
- monitoring personal health and wellbeing
- techniques to respond to physical, mental and emotional impacts of an incident:
- supervisor de-briefing
- taking a break
- returning home from the workplace
- supports provided by the workplace
- external support services
- professional counselling.
Assessment Conditions
Skills must be demonstrated in a simulated environment that reflects workplace conditions.
Assessment must ensure access to:
- facilities, equipment and resources that reflect real working conditions and model industry operating conditions and contingencies
- individualised plans
- organisational policies and procedures
- government policies and guidelines relating to the reporting of suspected abuse
- opportunities for engagement with people who participate in simulations and scenarios that involve suspected abuse in a range of contexts.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53
