Unit of competency

Modification History

Application

This unit describes the skills and knowledge required to recognise and respond to the needs of people who are experiencing loss, grief and bereavement.

This unit applies to workers in a range of community services and health contexts.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Elements and Performance Criteria

Foundation Skills

The Foundation Skills describe those required skills (such as language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

No equivalent unit.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53

Assessment requirements

Modification History

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

• responded effectively to at least 3 diverse situations of loss, grief, bereavement or trauma
• engaged with people using effective communication skills at least once that included:

• empathic listening skills
• verbal and non-verbal techniques
• providing information clearly and sensitively
• obtaining feedback to confirm understanding

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

• spectrum of loss situations, including:

• primary loss
• secondary loss
• cumulative loss
• integration of loss

• potential impacts at the individual, family and community level, of grief, bereavement and trauma
• features and expressions of grief and how these may vary, including:

• complex grief
• disenfranchised grief

• reactions that may indicate risk of suicide and required responses
• how loss, grief and bereavement can impact on social and emotional health and well being
• social, cultural, ethnic and spiritual differences in responses to loss, grief and bereavement
• different contexts and circumstances that may be present prior to loss and their impact on grief and bereavement
• strategies and communication techniques for formal and informal grief and bereavement support
• grief and bereavement care services and information resources
• stress vulnerability model and its application to loss and grief support
• self care strategies and support services for workers
• legal and ethical considerations and how these are applied in an organisation and individual practice, including:

• duty of care
• privacy, confidentiality and disclosure
• work role boundaries – responsibilities and limitations

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

• use of suitable facilities, equipment and resources, including organisation policies, procedures and related documentation to assist in the provision of grief and loss support
• modelling typical workplace conditions and contingencies, including:

• interactions with people from a diverse range of backgrounds
• links to other services

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53