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Unit of competency details

CHCAGE001 - Facilitate the empowerment of older people (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes CHCAC318B - Work effectively with older peopleThis version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Significant change to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence. 05/Aug/2015
Is superseded by CHCCCS038 - Facilitate the empowerment of people receiving supportNon Equivalent. Merge of current CHCAGE001 and CHCDIS007 to meet industry expectations and reduce duplication. 22/Nov/2022

Releases:
ReleaseRelease date
1 1 (this release) 06/Aug/2015

Companion volumes:
Unit of competency Assessment requirements

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Training packages that include this unit

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
CHC32015 - Certificate III in Community ServicesCertificate III in Community ServicesCurrent1-3 
CHC33015 - Certificate III in Individual SupportCertificate III in Individual SupportSuperseded1-6 
CHC34015 - Certificate III in Active VolunteeringCertificate III in Active VolunteeringCurrent1-5 
CHC42015 - Certificate IV in Community ServicesCertificate IV in Community ServicesSuperseded1-3 
CHC42115 - Certificate IV in Community DevelopmentCertificate IV in Community DevelopmentSuperseded1-2 
CHC42315 - Certificate IV in Chaplaincy and Pastoral CareCertificate IV in Chaplaincy and Pastoral CareCurrent1-3 
CHC43015 - Certificate IV in Ageing SupportCertificate IV in Ageing SupportCurrent1-3 
CHC43115 - Certificate IV in DisabilityCertificate IV in DisabilitySuperseded1-2 
CHC43215 - Certificate IV in Alcohol and Other DrugsCertificate IV in Alcohol and Other DrugsCurrent1-3 
CHC43315 - Certificate IV in Mental HealthCertificate IV in Mental HealthCurrent1-3 
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Skill sets that include this unit

Accredited courses that have this unit in the completion mapping

CodeSort Table listing Accredited courses that have this unit in the completion mapping by the Code columnTitleSort Table listing Accredited courses that have this unit in the completion mapping by the Title columnStatus
10635NAT - Diploma of ChaplaincyDiploma of Chaplaincy Non-Current
10580NAT - Certificate II in Study SkillsCertificate II in Study Skills Non-Current
10719NAT - Certificate IV in Leadership and Innovation in Dementia ServicesCertificate IV in Leadership and Innovation in Dementia Services Non-Current
52890WA - Certificate II in Community Health and WellbeingCertificate II in Community Health and Wellbeing Current
22448VIC - Certificate II in Mumgu-dhal tyama-tiytCertificate II in Mumgu-dhal tyama-tiyt Non-Current
10697NAT - Diploma of Yoga TeachingDiploma of Yoga Teaching Non-Current
10032NAT - Diploma of ChaplaincyDiploma of Chaplaincy Non-Current
22605VIC - Certificate II in Mumgu-dhal tyama-tiyt community, connection and pathwaysCertificate II in Mumgu-dhal tyama-tiyt community, connection and pathways Current
11070NAT - Diploma of ChaplaincyDiploma of Chaplaincy Current

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 090507 Care For The Aged  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 090507 Care For The Aged  02/Nov/2015 
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Unit of competency

Modification History

Release 

Comments 

Release 1

This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages.

Significant change to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence.

Application

This unit describes the skills and knowledge required to respond to the goals and aspirations of older people and provide support services in a manner that focuses on improving health outcomes and quality of life, using a person-centred approach.

This unit applies to support workers in residential or community contexts.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop relationships with older people

1.1 Conduct interpersonal exchanges in a manner that promotes empowerment and develops and maintains trust and goodwill

1.2 Recognise and respect older people’s social, cultural and spiritual differences

1.3 Maintain confidentiality and privacy of the person within organisation policy and protocols

1.4 Work with the person to identify physical and social enablers and disablers impacting on health outcomes and quality of life

1.5 Encourage the person to adopt a shared responsibility for own support as a means of achieving better health outcomes and quality of life

2. Provide services to older people

2.1 Identify and discuss services which empower the older person

2.2 Support the older person to express their own identity and preferences without imposing own values and attitudes

2.3 Adjust services to meet the specific needs of the older person and provide services according to the older person’s preferences

2.4 Provide services according to organisation policies, procedures and duty of care requirements

3. Support the rights of older people

3.1 Assist the older person to understand their rights and the complaints mechanisms of the organisation

3.2 Deliver services ensuring the rights of the older person are upheld

3.3 Identify breaches of human rights and respond appropriately

3.4 Recognise signs consistent with financial, physical or emotional abuse or neglect of the older person and report to an appropriate person

3.5 Assist the person to access other support services and the complaints mechanisms as required

4. Promote health and re-ablement of older people

4.1 Encourage the older person to engage as actively as possible in all living activities and provide them with information and support to do so

4.2 Assist the older person to recognise the impact that changes associated with ageing may have on their activities of living

4.3 Identify strategies and opportunities that maximise engagement and promote healthy lifestyle practices

4.4 Identify and utilise aids and modifications that promote individual strengths and capacities to assist with independent living in the older person’s environment

4.5 Discuss situations of risk or potential risk associated with ageing

Foundation Skills

The Foundation Skills describe those required skills (such as language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Unit Mapping Information

No equivalent unit.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages.

Significant change to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. Significant changes to knowledge evidence.

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

  • responded to the goals and aspirations of at least 2 older people, 1 in a simulated environment and 1 in the workplace:
  • employing flexible, adaptable and person-centred approaches to empower the individual
  • recognising and responding appropriately to situations of risk or potential risk
  • used oral communication skills to maintain positive and respectful relationships

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

  • structure and profile of the aged care sector:
  • residential aged care sector
  • home and community support sector
  • current best practice service delivery models
  • relevant agencies and referral networks for support services
  • key issues facing older people, including:
  • stereotypical attitudes and myths
  • the impact of social devaluation on an individual’s quality of life
  • implications for work in the sector, including:
  • concepts of positive, active and healthy ageing
  • rights-based approaches
  • person-centred practice
  • consumer directed care
  • palliative approach
  • empowerment and disempowerment
  • re-ablement and effective re-ablement strategies
  • the ageing process and related physiological and psychological changes, including sexuality and gender issues
  • strategies that the older person may adopt to promote healthy lifestyle practices
  • legal and ethical considerations for working with older people, including:
  • codes of practice
  • discrimination
  • dignity of risk
  • duty of care
  • human rights
  • privacy, confidentiality and disclosure
  • work role boundaries – responsibilities and limitations
  • work health and safety
  • indicators of abuse and/or neglect, including:
  • physical
  • sexual
  • psychological
  • financial
  • reporting requirements for suspected abuse situations
  • the impact of own attitudes on working with older people

Assessment Conditions

All aspects of the performance evidence must have been demonstrated using simulation prior to being demonstrated in the workplace. The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including:
  • relevant organisation policies and procedures
  • relevant aids to assist with independent living

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53

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