Modification History
Not Applicable
Unit Descriptor
Descriptor |
This unit describes the knowledge and skills required by workers to provide administrative support to a small or medium sized organisation/service area |
Application of the Unit
Application |
This unit may apply to administrative work undertaken across a range of sectors involved in delivery of community services |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Use and maintain equipment and machines |
1.1 Select equipment appropriate to the task and use according to organisation procedures and manufacturer's instructions 1.2 Deal with issues/problems arising from operation of equipment in accordance with organisation procedures 1.3 Undertake training to use particular systems and equipment as needed 1.4 Take appropriate action to ensure the physical security of property and assets 1.5 Store and dispose of equipment and materials according to organisation procedures 1.6 Maintain equipment according to manufacturer's specifications 1.7 Maintain accuracy of all relevant documentation and records 1.8 Keep documentation and records according to organisation procedures 1.9 Monitor supplies and stores 1.10 Order additional supplies and stores according to organisation procedures |
2. Meet administrative requirements |
2.1 Maintain accurate administrative records as required by the organisation 2.2 Prepare reports as required, and to the standard required by the organisation 2.3 Make documentation and reports available to relevant personnel as required 2.4 Use finance resources according to organisation guidelines 2.5 Store records in a secure place 2.6 Maintain security, privacy and confidentiality policies of the organisation |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge : The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills : It is critical that the candidate demonstrate the ability to:
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this unit of competency : |
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Access and equity considerations : |
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Context of and specific resources for assessment : |
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Method of assessment : |
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Equipment may include : |
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Relevant documentation and records may include : |
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Administrative records may include : |
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Reports may be : |
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Unit Sector(s)
Not Applicable