Modification History
Not Applicable
Unit Descriptor
Descriptor |
This unit describes the knowledge and skills required by the worker to advocate to ensure that the rights and needs of consumers and clients issues are maintained within the broader rights and needs of the general community |
Application of the Unit
Application |
This unit may apply to work undertaken across a range of sectors involved in delivery of community services |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Obtain, analyse and document information relevant to the needs of clients as a community of interest within the general community |
1.1 Obtain and analyse relevant documented information about particular issues 1.2 Obtain and analyse relevant statistical and research data 1.3 Conduct consultations with consumers, carers, and other stakeholders to identify and describe issues of concern 1.4 Conduct other research as appropriate 1.5 Synthesise relevant information into forms appropriate for communicating with, and providing to, relevant agencies and stakeholders |
2. Work with consumers, service users, services and other stakeholders to develop strategies to address identified needs |
2.1 Develop and maintain close working relationships/ networks with relevant stakeholders 2.2 Organise formal meetings, working groups and other activities to develop policy statements, action plans, projects, and programs to address identified needs 2.3 Participate in meetings, working groups and other activities aimed at developing relevant strategies 2.4 Prepare strategic/action/project plans in forms that are appropriate to the needs and roles of relevant stakeholder organisations |
3. Advocate for and facilitate the implementation of strategies developed to address the needs of clients with specific needs |
3.1 Identify and pursue relevant opportunities for communicating formally and informally about the needs of clients 3.2 Prepare submissions for resources to implement identified projects and action plans 3.3 Where appropriate, contribute to relevant government policy development 3.4 Work with consumers and other stakeholders to implement relevant projects and action plans 3.5 Pursue opportunities and provide comments on policy documents, legislation, project plans and other relevant documents regarding the needs of clients |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge : The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills : It is critical that the candidate demonstrate the ability to:
The candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this unit of competency : |
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Access and equity considerations : |
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Context of and specific resources for assessment : |
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Method of assessment : |
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Relevant agencies and stakeholders include : |
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Activities may be : |
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Strategies may include : |
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Issues of concern may include , but are not limited to : |
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Unit Sector(s)
Not Applicable