Modification History
Not Applicable
Unit Descriptor
Descriptor |
This unit describes the knowledge and skills required by the worker to uphold the interests and rights of clients within the organisation |
Application of the Unit
Application |
This unit may apply to work undertaken across a range of sectors in delivery of community services |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Provide support to client for the realisation of their interests , rights and needs within job roles and responsibilities |
1.1 Support and encourage client to exercise their rights and personal preferences without compromising their safety and that of others 1.2 Appropriately inform one's supervisor, other health workers and the service about interests , rights and needs of the client 1.3 Identify situations of risk or potential risk and refer appropriately |
2. Support and safeguard the interests and rights of clients |
2.1 Make decisions and take action within the scope of responsibilities as specified in the job description 2.2 Properly maintain knowledge and skill required for daily activities of work 2.3 Apply work practices to minimise potential for harm to clients, self and others 2.4 Take care to behave in a lawful, reasonable and careful manner at all times |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge : The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills : It is critical that the candidate demonstrate the ability to:
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this unit of competency : |
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Access and equity considerations : |
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Context of and specific resources for assessment : |
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Method of assessment : |
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Related units : |
This unit of competency may be (but is not required to be) assessed in conjunction with units on communication and/or with the following related unit if they are included in qualification packaging:
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Appropriate representation may include : |
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Interests may include : |
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Rights include principles expressed in : |
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Interests , rights and needs of the client may be made known by : |
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Social rights of the client may include : |
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Rights may be detailed in : |
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Rights may include : |
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The needs of the client may include : |
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Worker's responsibilities may include working within : |
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Factors affecting client exercising rights may include : |
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Legal rights of the client may include : |
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Unit Sector(s)
Not Applicable