Modification History
CHC08 Version 3 |
CHC08 Version 4 |
Comments |
CHCAC507D Plan and monitor service delivery plans |
CHCAC507E Plan and monitor service delivery plans |
ISC upgrade changes to remove references to old OHS legislation and replace with references to new WHS legislation. |
Unit Descriptor
Descriptor |
This unit describes the knowledge and skills required by the worker to identify the service needs of the older person and to develop and monitor the service delivery plan |
Application of the Unit
Application |
This unit applies to workers in the aged care sector, or those working with older people |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Identify the service needs of the older person |
1.1 Select assessment tools approved for use in the workplace and utilise appropriately 1.2 Instigate the collection of client data in order to determine service needs 1.3 Utilise a variety of appropriate data collection methods 1.4 Seek assistance from carer, other service providers and health professionals when gathering data and interpreting findings |
2. Consult with the older person and/or their carer when determining the service delivery plan |
2.1 Encourage the older person and/or their significant other/s to participate in the data collection process 2.2 Facilitate case conferences to determine service delivery strategy/s 2.3 Acknowledge the older person's and/or their advocate's right to determine service options to be chosen 2.4 Demonstrate respect for the older person's and/or their advocate's right to refuse the proposed interventions |
3. Develop and implement the service delivery plan |
3.1 Develop the service delivery plan in collaboration with key stakeholders to ensure it reflects the needs, identified goals and determined interventions 3.2 Determine service delivery priorities in conjunction with all stakeholders 3.3 Document the service delivery plan in accordance with organisation's protocols 3.4 Assign activities to appropriate services and/ or workers 3.5 Access appropriate resources and allocate in accordance with organisation protocols |
4. Monitor and review the service delivery plan |
4.1 Seek feedback from the older person, other service providers and/or workers as to the effectiveness of the plan 4.2 Adapt the plan to reflect any changes required 4.3 Identify potential risks to the older person and/or the service provider in the provision of determined care 4.4 Recognise and report to supervisor when service provider is no longer able to meet the needs of the older person |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of:
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Essential skills: It is critical that the candidate demonstrate the ability to:
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this unit of competency: |
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Access and equity considerations: |
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Context of and specific resources for assessment: |
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Method of assessment may include: |
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Older people may include: |
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Contexts may include: |
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Needs of the older person may include: |
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Data collection methods may include: |
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Health records may include: |
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Appropriate resources may include: |
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Report may be, and include: |
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Consultation/collaboration may include: |
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Significant other/s include: |
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Unit Sector(s)
Not Applicable