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Qualification details

CHC52208 - Diploma of Community Services Coordination (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes CHC40202 - Certificate IV in Service Co-ordination (Ageing and Disability) 24/Mar/2011
Supersedes CHC42002 - Certificate IV in Community Services (Service Co-ordination) 24/Mar/2011
Is superseded by and equivalent to CHC52212 - Diploma of Community Services CoordinationUpdated in V4 Updated core WHS unit. Equivalent vocational outcome. 06/May/2012

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 25/Mar/2011

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
CHCDIS507C - Design and adapt surroundings to group requirementsDesign and adapt surroundings to group requirements N/A
CHCES311B - Work effectively in employment servicesWork effectively in employment services N/A
CHCES415A - Monitor and improve contracted employment servicesMonitor and improve contracted employment services N/A
CHCES502B - Research and report on labour market informationResearch and report on labour market information N/A
CHCES511A - Manage contracted employment servicesManage contracted employment services N/A
CHCHC401B - Coordinate and monitor home based supportCoordinate and monitor home based support N/A
CHCICS409A - Recognise and respond to suspected abuse of vulnerable peopleRecognise and respond to suspected abuse of vulnerable people N/A
CHCINF407D - Meet information needs of the communityMeet information needs of the community N/A
CHCINF408C - Comply with information requirements of the aged care and community care sectorsComply with information requirements of the aged care and community care sectors N/A
CHCINF505C - Meet statutory and organisation information requirementsMeet statutory and organisation information requirements N/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 411711 Community Worker 
ASCO (occupation type) Identifier 2512-13 Community Worker 
ASCED Qualification/Course Field of Education Identifier 0905 Human Welfare Studies And Services 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Community Services Management 
Taxonomy - Occupation N/A Community Services Coordinator 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 411711 Community Worker 02/Feb/2009 
ASCO (occupation type) Identifier 2512-13 Community Worker 02/Feb/2009 
ASCED Qualification/Course Field of Education Identifier 0905 Human Welfare Studies And Services 02/Feb/2009 
Qualification/Course Level of Education Identifier 421 Diploma 02/Feb/2009 
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Modification History

Not Applicable

Description

This qualification addresses work across the community sector, in organisations involved in community work, community development and community care services and volunteer programs, in a range of settings such as residential facilities, group homes, community agencies and government departments.

These workers:

  • apply knowledge and skills gained through qualifications or previous experience to resolve problems within organisation guidelines
  • coordinate specific programs and/or projects and supervise and/or coordinate a limited number of lower classified workers or volunteers and report to service managers
  • may undertake a first line management role.

It is expected that, in addition to coordination or management electives, relevant units applicable to these specific services would be selected as electives as appropriate, particularly for smaller organisations.

Occupational titles  may include:

  • Coordinator
  • Service or program coordinator
  • Coordinator, volunteer programs
  • Supervisor
  • Manager of volunteers
  • Team leader
  • Program or service manager
  • Unit manager

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Entry requirements 

To gain entry into CHC52208 Diploma of Community Services Coordination  candidates need to have previous work experience in the community sector in a job role that involved:

  • self-directed application of knowledge
  • exercise of independent judgement and decision-making, and
  • a range of technical and other skills.

Employability Skills Summary

Refer to the Topic: Introduction to the Employability Skills Qualification Summaries

Packaging Rules

PACKAGING RULES 

14 units are required for award of this qualification including:

  • 7 core units
  • 7 elective units

A wide range of elective units is available, including:

  • Group A electives which are recommended for culturally aware and respectful practice
  • Other relevant electives listed below
  • Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
  • Where appropriate, to address workplace requirements, units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing

Core units 

CHCADMIN508B Manage limited budgets and financial accountabilities 

CHCCOM504A Develop , implement and promote effective workplace communication 

CHCCS502B Maintain legal and ethical work practices 

CHCCS505A Provide supervision support to community sector workers 

CHCCS513B Maintain an effective community sector work environment 

CHCINF505C Meet statutory and organisation information requirements 

HLTOHS401A Maintain workplace OHS processes 

The importance of culturally aware and respectful practice 

All workers undertaking work in the community sector need foundation knowledge to inform their work with Aboriginal and/or Torres Strait Islander clients and co-workers and with clients and co-workers from culturally and linguistically diverse backgrounds. This foundation must be provided and assessed as part of a holistic approach to delivery and assessment of this qualification. Specific guidelines for assessment of this aspect of competency are provided in the Assessment Guidelines for the Community Services Training Package.

Group A electives  - recommended for culturally aware and respectful practice 

Where work involves a specific focus on Aboriginal and/or Torres Strait Islander and/or culturally diverse clients or communities, one or more of the following electives is recommended:

HLTHIR403C Work effectively with culturally diverse clients and co -workers 

HLTHIR404D Work effectively with Aboriginal and /or Torres Strait Islander people 

PSPMNGT605B Manage diversity 

Other relevant electives 

Electives are to be selected in line with specified Packaging Rules. The following list of electives is provided to facilitate selection. Employers may specify that certain electives are required to address specific workplace needs.

BSBSUS501A Develop workplace policy and procedures for sustainability 

CHCAC416A Facilitate support responsive to the specific nature of dementia 

CHCAD402D Support the interests , rights and needs of clients within duty of care requirements 

CHCCOM403A Use targeted communication skills to build relationships 

CHCCS426A Provide support and care relating to loss and grief 

CHCCS427A Facilitate adult learning and development 

CHCCS503A Develop , implement and review services and programs to meet client needs 

CHCCS512B Develop a service delivery strategy 

CHCES502B Research and report on labour market information 

CHCES511A Manage contracted employment services 

CHCHC401B Coordinate and monitor home based support 

CHCICS409A Recognise and respond to suspected abuse of vulnerable people 

CHCINF407D Meet information needs of the community 

CHCINF408C Comply with information requirements of the aged care and community care sectors 

CHCNET501B Work effectively with other services and networks 

CHCNET503C Develop new networks 

CHCORG405D Maintain an effective work environment 

CHCORG406B Supervise work 

CHCORG423B Maintain quality service delivery 

CHCORG428A Reflect on and improve own professional practice 

CHCORG501B Facilitate workplace change and innovation 

CHCORG506D Coordinate the work environment 

CHCORG525D Recruit and coordinate volunteers 

CHCORG607C Manage workplace issues 

CHCORG610B Manage change in a community sector organisation 

CHCORG611B Lead and develop others in a community sector workplace 

CHCPA402B Plan for and provide care services using a palliative approach 

CHCSD512C Act as a resource to workers 

HLTFA301C Apply first aid 

HLTFA402C Apply advanced first aid  (Note pre -requisite  HLTFA301C)

SRXGOV004B Work effectively with the Board of an organisation 

TAEDEL402A Plan , organise and facilitate learning in the workplace 

BSBWOR403A Manage stress in the workplace 

The following grouping of electives is provided to guide selection relating to identified areas of work. Electives may be selected from one or more groups.

Program management 

CHCCS503A Develop , implement and review services and programs to meet client needs 

Managers transferring into the community services industry 

CHCCD516A Work within organisation and government structures to enable community development outcomes 

CHCORG423B Maintain quality service delivery 

Volunteer management 

CHCAD504A Provide advocacy and representation services 

CHCORG525D Recruit and coordinate volunteers 

CHCORG611B Lead and develop others in a community sector workplace 

PSPGOV517A Coordinate risk management 

PSPMNGT605B Manage diversity 

SRCCRD005B Apply the principles and issues of volunteering 

Working with older people 

CHCAC317A Support older people to maintain their independence 

CHCAC318B Work effectively with older people 

CHCAC417A Implement interventions with older people at risk of falls 

CHCAC507D Plan and monitor service delivery plans 

CHCINF408C Comply with information requirements of the aged care and community care sectors 

Family day care coordination 

CHCAL523D Manage home based care administration requirements 

CHCSD512C Act as a resource to workers 

Nanny /household management 

CHCPR510B Design , implement and evaluate programs and care routines for children 

Child protection work 

CHCCHILD401A Identify and respond to children and young people at risk 

CHCCHILD505B Work effectively in child protection and out of home care for children and young people 

Youth work 

CHCYTH401B Engage respectfully with young people 

CHCYTH402B Work effectively with young people in the youth work context 

CHCYTH506A Provide services for young people appropriate to their needs and circumstances 

Community development work 

CHCCD401D Support community participation 

CHCCD412B Work within a community development framework 

CHCCD516A Work within organisation and government structures to enable community development outcomes 

Disability services 

CHCDIS301B Work effectively with people with a disability 

CHCDIS410A Facilitate community participation and inclusion 

CHCDIS507C Design and adapt surroundings to group requirements 

Mental health work 

CHCMH301B Work effectively in mental health 

CHCMH402A Apply understanding of mental health issues and recovery processes 

CHCMH411A Work with people with mental health issues 

Alcohol and other drugs work 

CHCAOD402B Work effectively in the alcohol and other drugs sector 

Employment services 

CHCES311B Work effectively in employment services 

CHCES415A Monitor and improve contracted employment services 

CHCES511A Manage contracted employment services 

Settlement work 

CHCSW401A Work effectively with forced migrants 

CHCSW402A Undertake bicultural work with forced migrants in Australia 

Social housing electives 

CHCCH301B Work effectively in social housing 

CHCCH427A Work effectively with people experiencing or at risk of homelessness