Modification History
Release |
Comments |
Release 1 |
This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Merged CHC50612/CHC50812/CHC52008/CHC52212. Significant changes to core units. Change in packaging rules. Removal of entry requirements. Minimum work requirements of 100 hours. |
Qualification Description
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
Packaging Rules
Total number of units = 16
- 8 core units
- 8 elective units, consisting of:
- at least 6 units from the electives listed below
- up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome
Any combination of electives that meets the rules above can be selected for the award of the Diploma of Community Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation.
Packaging for each specialisation:
- at least 4 Group A electives must be selected for award of the Diploma of Community Services (Case Management)
- at least 3 Group B electives must be selected for award of the Diploma of Community Services (Social Housing)
All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units
CHCCCS007 |
Develop and implement service programs |
CHCCOM003 |
Develop workplace communication strategies |
CHCDEV002 |
Analyse impacts of sociological factors on clients in community work and services |
CHCDIV003 |
Manage and promote diversity |
CHCLEG003 |
Manage legal and ethical compliance |
CHCMGT005 |
Facilitate workplace debriefing and support processes |
CHCPRP003 |
Reflect on and improve own professional practice |
HLTWHS004 |
Manage work health and safety |
Elective units
Group A electives – CASE MANAGEMENT specialisation
CHCCCS004 |
Assess co-existing needs |
CHCCSM004 |
Coordinate complex case requirements |
CHCCSM005 |
Develop, facilitate and review all aspects of case management |
CHCCSM006 |
Provide case management supervision |
CHCCSM007 |
Undertake case management in a child protection framework |
Group B electives – SOCIAL HOUSING specialisation
CHCADV004 |
Represent organisation in court or tribunal |
CHCSOH002 |
Manage and maintain tenancy agreements and services |
CHCSOH008 |
Manage head lease |
CHCSOH009 |
Develop quality systems in line with registration standards |
CHCSOH011 |
Develop social housing enterprise opportunities |
CHCSOH012 |
Acquire properties by purchase or transfer |
CPPDSM5005A |
Contribute to a detailed property feasibility study |
CPPDSM5013A |
Develop a tenancy mix strategy |
CPPDSM5022A |
Implement asset management plan |
CPPDSM5026A |
Manage a consultant property project team |
CPPDSM5034A |
Monitor performance of property or facility portfolio |
CPPDSM6007A |
Develop lifecycle asset management plan |
Other electives
CHCADV002 |
Provide advocacy and representation services |
CHCADV003 |
Represent clients in court |
CHCADV005 |
Provide systems advocacy services |
CHCAGE001 |
Facilitate the empowerment of older people |
CHCAOD004 |
Assess needs of client with alcohol and other drugs issues |
CHCAOD005 |
Provide alcohol and other drug withdrawal services |
CHCAOD007 |
Develop strategies for alcohol and other drugs relapse prevention and management |
CHCAOD008 |
Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues |
CHCAOD009 |
Develop and review individual alcohol and other drugs treatment plans |
CHCAOD510 |
Work effectively with client with complex alcohol and other drugs issues |
CHCCCS003 |
Increase the safety of individuals at risk of suicide |
CHCCCS009 |
Facilitate responsible behaviour |
CHCCCS019 |
Recognise and respond to crisis situations |
CHCCCS024 |
Support individuals with autism spectrum disorder |
CHCCDE007 |
Develop and provide community projects |
CHCCDE008 |
Support community action |
CHCCDE009 |
Develop and Support community leadership |
CHCCDE010 |
Develop and lead community engagement strategies to enhance participation |
CHCCDE011 |
Implement community development strategies |
CHCCDE012 |
Work within organisation and government structures to enable community development outcomes |
CHCCDE015 |
Develop and implement a community renewal plan |
CHCCOM004 |
Present information to stakeholder groups |
CHCCONS401C |
Facilitate changeover |
CHCCONS402C |
Facilitate and monitor contact |
CHCCONS403C |
Support families to develop relationships |
CHCCONS504C |
Assist families to self manage contact |
CHCCS414A |
Provide education on parenting, health and wellbeing |
CHCCSL501A |
Work within a structured counselling framework |
CHCCSL502A |
Apply specialist interpersonal and counselling interview skills |
CHCCSL503B |
Facilitate the counselling relationship |
CHCCSL507B |
Support clients in decision-making processes |
CHCCSL509A |
Reflect and improve upon counselling skills |
CHCCW503A |
Work intensively with clients |
CHCDEV001 |
Confirm client developmental status |
CHCDEV003 |
Analyse client information for service planning and delivery |
CHCDFV505C |
Counsel clients affected by domestic and family violence |
CHCDFV509D |
Work with users of violence to effect change |
CHCDIS005 |
Develop and provide person-centered service responses |
CHCDIS006 |
Develop and promote positive person-centered behaviour supports |
CHCDIS008 |
Facilitate community participation and social inclusion |
CHCDIS010 |
Provide person-centered services to people with disabilities with complex needs |
CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCEDU002 |
Plan health promotion and community intervention |
CHCEDU003 |
Provide sexual and reproductive health information to clients |
CHCEDU004 |
Develop, implement and review sexual and reproductive health education programs |
CHCFAM406B |
Engage and resource clients to improve their interpersonal relationships |
CHCFAM407B |
Work effectively in relationship work |
CHCFAM408B |
Undertake relationship and family work in the context of the agency and sector |
CHCFAM505B |
Operate in a family law environment |
CHCGROUP403D |
Plan and conduct group activities |
CHCINM001 |
Meet statutory and organisation information requirements |
CHCLLN001 |
Respond to client language, literacy and numeracy needs |
CHCMGT001 |
Develop, implement and review quality framework |
CHCMGT002 |
Manage partnership agreements with service providers |
CHCMGT003 |
Lead the work team |
CHCMGT004 |
Secure and manage funding |
CHCMGT006 |
Coordinate client directed services |
CHCMHS001 |
Work with people with mental health issues |
CHCMHS002 |
Establish a self-directed recovery relationship |
CHCMHS003 |
Provide recovery oriented mental health services |
CHCMHS004 |
Work collaboratively with the care network and other services |
CHCMHS005 |
Provide services to people with people with co-existing mental health and alcohol and other drugs issues |
CHCMHS006 |
Facilitate the recovery process with the person, family and carers |
CHCMHS008 |
Promote and facilitate self advocacy |
CHCMHS011 |
Assess and promote social, emotional and physical wellbeing |
CHCMHS013 |
Implement trauma informed care |
CHCPOL002 |
Develop and implement policy |
CHCPOL003 |
Research and apply evidence to practice |
CHCPRP001 |
Develop and maintain networks and collaborative partnerships |
CHCPRP004 |
Promote and represent the service |
CHCPRT001 |
Identify and respond to children and young people at risk |
CHCPRT002 |
Support the rights and safety of children and young people |
CHCPRT003 |
Work collaboratively to maintain an environment safe for children and young people |
CHCPRT008 |
Provide supervision in a secure system |
CHCSET001 |
Work with forced migrants |
CHCSET002 |
Undertake bicultural work with forced migrants in Australia |
CHCSOH001 |
Work with people experiencing or at the risk of homelessness |
CHCYTH001 |
Engage respectfully with young people |
CHCYTH004 |
Respond to critical situations |
CHCYTH005 |
Develop and implement procedures to enable young people to address their needs |
CHCYTH010 |
Provide services for young people appropriate to their needs and circumstances |
CHCYTH012 |
Manage service response to young people in crisis |
HLTAID006 |
Provide advanced first aid |
BSBATSIW515 |
Secure funding |
BSBFIM501 |
Manage budgets and financial plans |
BSBHRM506 |
Manage recruitment selection and induction processes |
BSBHRM513 |
Manage workforce planning |
BSBINN601 |
Lead and manage organisational change |
BSBMGT404 |
Lead and facilitate off-site staff |
BSBMGT502 |
Manage people performance |
BSBMGT516 |
Facilitate continuous improvement |
BSBMGT605 |
Provide leadership across the organisation |
BSBPMG511 |
Manage project scope |
BSBPMG512 |
Manage project time |
BSBPMG513 |
Manage project quality |
BSBPMG514 |
Manage project cost |
BSBPMG515 |
Manage project human resources |
BSBPMG516 |
Manage project information and communication |
BSBPMG519 |
Manage project stakeholder engagement |
BSBPMG522 |
Undertake project work |
BSBPUB504 |
Develop and implement crisis management plans |
BSBRSK501 |
Manage risk |
BSBWOR403 |
Manage stress in the workplace |
BSBWOR502 |
Lead and manage team effectiveness |
CPPSEC3013A |
Control person using empty hand techniques |
PSPGOV506A |
Support workplace coaching and mentoring |
TAEDEL502A |
Provide advanced facilitation practice |
Qualification Mapping Information
No equivalent qualification.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=5e0c25cc-3d9d-4b43-80d3-bd22cc4f1e53